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“Good Hotel near the Petronas”

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Pacific Regency Hotel Suites
Ranked #73 of 342 Hotels in Kuala Lumpur
Barcelona, Spain
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good Hotel near the Petronas”
Reviewed 12 September 2012

I found it was a very good hotel . The people at the reception were extremely nice . I should say that I arrive at two o clock in the morning .
It is at ten minutes walk to the Petronas right in the center of the modern part of Kuala Lumpur.
Our room was inmense and the bed was fantastic .
No complaints at all

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank alfonsodotras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,929 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (324)
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Ho Chi Minh City, Vietnam
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 September 2012

I stayed there one nite for the transit from Phuket to HCMC and let me tell you all my experiences

(+): good price (but to be included with the cons below, I should have never booked this hotel), near Pavillion Shopping Center (by taxi)
(-): I stayed in 32rd floor and accidentally 1 floor above me is the bar, OMG, at night it was so noisy that I can not sleep. Hot water system is ups and downs all the time. Actually it's not near Petronas Twin Tower as we assumed, just KL Tower, so you should consider carefully. And customer service must be improved for sure since I think this can not even compare to a 3 or 4 star hotel in other country. When I checked out, I found out that I forgot some stuffs there and once I reached HCMC, I sent an email to them to check if they saw my items. Until now, there's nothing responded. And yes, with that price, I could stay in other hotels in KL.

Room Tip: Try to take a taxi down the street since the taxi picked up from the hotel lobby is more expensive
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanielTran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuala Lumpur hotels

Melbourne
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 August 2012

Arrived early and was advised that an early check in was not a problem. Waiting in the lobby area with welcome complimentary cold juice (nice touch!). Wifi already worked in the lobby without having to log in. Reception staff advised that all the twin bed rooms were booked out so they upgraded us to a top floor family suite. We were shown to our rooms and our luggage followed.. and wow! It was basically like a large two bedroom apartment with centralised aircon, two separate twin beds, living area, dining area, master bedroom and full kitchen, not to mention a bathroom which was even larger than the hotel room we stayed at a few days earlier in Singapore.. After half an hour we received a call from reception just asking us if everything was ok - we appreciated this personable touch. We received vouchers for food and drinks which we availed of (food was great and drinks at Luna Bar were wonderful: great view of Petronas). The Hotel is quite far from the shopping centres (about 1km walk or just over) however, it is just under a 10myr taxi ride away (the concierge arrange the taxi so you don't get ripped off and the drivers go by the metre). If you try to catch a taxi back from Bukit Bintang, the drivers will insist on a flat rate of 20-25myr... While not as close as other hotels to the shopping mall, I'd still choose to stay at this hotel again, simply for the service and quality of rooms.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BVGUARD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2012

I stayed at this hotel 3 years ago. Service then was excellent, furniture were chic and impressive. I came back again due to great service and hotel l standard, however I am very disappointed. I paid RM1020 for 2 nights stay in a 1 bedroom apartment on the 24th floor, which is very expensive for the standard I received on this trip, definitely not value for money, especially there are renovations going on everywhere in the building, early in the morning there are hammering happening right above my room disturbing my sleep.

The bedroom is poorly furnished, the TV in the living room was a 32 inch TV, but I was shocked to see a tiny LCD TV on an expansive table. In that sense is this a proper furnishing design? The bathtube is shallow and small (it has the only shower head in the room with hot water). The shower and the tap although showed that it can be turned for hot water, no hot water came out at all - bad maintenance of the building.

3 years ago, the hotel were using Thanns toiletries products and welcomed me with chocolates on the bed. But today, they dropped their standard to cheap hotel shampoo and lotions. Totally not the 1st class experienced that I had 3 years ago. Furthermore the swimming pool water was murky and dirty. I have totally embarrassed myself as I deliberately chose this hotel to have a impressive vacation with my friend and was treated with such an experience.

Please review your standard if you want to charge people such price! I am never coming back to this place!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cindery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 14 August 2012

The Pacific Regency Hotel Suites, in Kuala Lumpur, represent fantastic value for money.
The rooms themselves are spacious, light and have commanding views to the city.
Jewel in the crown is the refurbished Luna Bar and pool area on the roof which has excellent 360 degree views to klcc and the petronas towers.
This will be our 3rd stay and its like a home from home for £100usd per night

The Hotel is a short walk to all amenities and the is an abundance of taxi at the doorstep.
Best of all was the service, which really pound for pound knocks our western hotels for six.

Room Tip: they are all good rooms
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank teddywah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Regency Hotel Suites

Property: Pacific Regency Hotel Suites
Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Luxury Hotel in Kuala Lumpur
Price range (per night): ₹ 2,714 - ₹ 4,653
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Official Description (provided by the hotel):
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur

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