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“WORST 24 HOURS OF OUR HOLIDAY” 1 of 5 bubbles
Review of KL Plaza Suites Kuala Lumpur

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KL Plaza Suites Kuala Lumpur
Ranked #296 of 340 Hotels in Kuala Lumpur
Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“WORST 24 HOURS OF OUR HOLIDAY”
1 of 5 bubbles Reviewed 12 October 2010

The only good thing I can say about the KL Plaza suites is its location - Bukit Bintang. But finding it was a battle in itself. The building has absolutely nothing to identify it at all. After finding it we made our way up to the fifth floor in a rickety,dirty, smelly lift to find reception. Upon booking in we were directed across a concrete quadrangle to another rickety, smelly,dirty lift to make our way to our floor. Then into our room. Wow what a delight. A water heater had to be turned on for half an hour prior to get hot water, the shower head in the shower just spurted water onto the ceiling, the only way to get wet was to try to catch it as it fell from the ceiling, the toilet lid was broken and hung off at an odd angle, the handbasin plug, when pushed down wouldn't come up again so the water just had to slowly leak out, the parquetry tiles on the floor were lifting and uneven and covered with dirt. The pool area was roped off for non existant maintenance, the pool lounge area didn't exist. The children's playground was two bits of equipment stuck up against a wall on the roof of one of the buildings. The security safe in the room was broken, there was no top sheet on the bed. The entire building is totally run down - with obviously no maintenance being done at all. After lasting 24 hours we checked out (we had booked in for 7 days) and the staff weren't even surprised. - they were probably surprised that we had lasted as long as we had. This place is a Dump with a capital D.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Chelseapop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
    3
    7
    16
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42
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • English first
  • Japanese first
  • Any
English first
Penang Island, Malaysia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 17 September 2010

I booked thus hotel as we wanted a place that could accommodate 3adults and 1child and this was it..in the heart of KL.

We drove down from Penang. The entrance was covered with those construction piling, you would easily miss it. The hotel does not offer free parking, but a "convenient" fee of RM5 per entrance!!

The walkway was as if walking into an extremely old badly managed apartment and having to change between 2 lifts was a pain. They're currently going thru renovation into the new farenheit88 and the waiting lobby for the lifts and if I may say so, the lifts look 1,000 times better than the ones for the apartments.

Security is poor..to exit the building to Bkt Bintang was thru a partially in-construction area. There was no security guard to even mend the location.

Rooms are tolerable if u are expecting a service apartment..very spacious indeed. Big no no was there is only 1 bathroom for a 2-bedroom suite!! Rooms are NOT Internet friendly and neither are the staff at the counters. They charge RM10 per hr for Internet usage.

Location is superb, it's exactly opposite Pavillion and in between Starhill & Lot10. My suggestions would to wait till farenheit88 opens and hopefully u don't feel like u're a construction worker on a holiday.

  • Stayed September 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank leonbec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuala Lumpur hotels

Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 6 July 2010

The location of the hotel is near to a big shopping centre called The Pavillion, the latest player on KL's retail belt. Apart from that, the other retail blocks are just walking distance away, such as Berjaya Time Square, BB Plaza, Lot 10 and Sungai Wang Plaza. Food is just within reach.

The hotel is on a midst of renovation at the lower parts of the building and not much of safety measures for guests are displayed. The exterior looks very yucky as you can see the building is poorly maintained on the outside, with grimes on the walls of the building. The room was very spacious for the 2 or 3 bedroom apartments. Reception was quite frinedly but the other are not commendable. The tv in the room is still the conventional tv (not LCD), only 3 channels which are available, that is TV1, TV2 and TV3 only. The stoves just don't work, so it's pointless buying stuffs to have home cooked meals. One thing in particular is the inventory list. It states things which are not in the room. I called up reception on the day of check in to ask for a kettle since it'll be charged at RM100++ if found missing, and was told that Housekeeping will send it right away. The kettle did not arrive until day of check out. Room has got no phone to make calls out.
Check out wasn't a breeze though. You have to wait for at least 20-30 min for Housekeeping to check the room before the Receptionists let you off. That is such an old-school practice which many hotels in Singapore don't practice any longer.

  • Stayed June 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Clarkzul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 July 2010

The place is so run down.My car was covered with dust due to renovation. the lobby doesn't even look like a lobby. Everywhere was dust. The gym equipments look so old, pool looks wierd. The lifts is extremely horrible. You need to take two different lifts just to get to the lobby then the rooms. The rooms is tremendously horrible. The furniture is so old, no toiletries, flush don't work properly. No Astro Channels. Air conditioner is so noisy everytime. That will be my last visit to this place. The worst of all. I don't recommend this place to others..

  • Stayed June 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ZIckstrifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middle-east
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 19 June 2010

Though well located, but the repairs scheduled this year spoils the stay. Average room interior.Not so impressive. No good lounge to have access to WIFI.Overall below average.

  • Stayed March 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank msarguroh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KL Plaza Suites Kuala Lumpur

Property: KL Plaza Suites Kuala Lumpur
Address: Kl Plaza Suites 179 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#46 Spa Hotel in Kuala Lumpur
Price range (per night): ₹ 3,883 - ₹ 11,031
Hotel Class:3 star — KL Plaza Suites Kuala Lumpur 3*
Number of rooms: 60
Also Known As:
Kl Plaza Suites Kuala Lumpur Hotel Kuala Lumpur
Kl Plaza Kuala Lumpur

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