The only good thing I can say about the KL Plaza suites is its location - Bukit Bintang. But finding it was a battle in itself. The building has absolutely nothing to identify it at all. After finding it we made our way up to the fifth floor in a rickety,dirty, smelly lift to find reception. Upon booking in we were directed across a concrete quadrangle to another rickety, smelly,dirty lift to make our way to our floor. Then into our room. Wow what a delight. A water heater had to be turned on for half an hour prior to get hot water, the shower head in the shower just spurted water onto the ceiling, the only way to get wet was to try to catch it as it fell from the ceiling, the toilet lid was broken and hung off at an odd angle, the handbasin plug, when pushed down wouldn't come up again so the water just had to slowly leak out, the parquetry tiles on the floor were lifting and uneven and covered with dirt. The pool area was roped off for non existant maintenance, the pool lounge area didn't exist. The children's playground was two bits of equipment stuck up against a wall on the roof of one of the buildings. The security safe in the room was broken, there was no top sheet on the bed. The entire building is totally run down - with obviously no maintenance being done at all. After lasting 24 hours we checked out (we had booked in for 7 days) and the staff weren't even surprised. - they were probably surprised that we had lasted as long as we had. This place is a Dump with a capital D.
- Also Known As:
- Kl Plaza Suites Kuala Lumpur Hotel Kuala Lumpur
- Kl Plaza Kuala Lumpur