Our visit in Kuala Lumpur (KUL) and stay at the Sheraton Imperial (Imperial) have, once again, reaffirmed our view that Southeast Asian airlines and hotels are globally among the best; yet, hotel accommodation, need not cost an arm and a leg. Our arrival at the Imperial was akin to entering a comfortable oasis after a thirteen-+hour flight from London via Singapore and an over 60-minute taxi ride in steamy and traffic-chocked KUL Imperial's foyer is airy and elegant, tastefully furnished and decorated, but not overpowering. Among a throng of a smiling and bowing "welcome committee" of staff, including the desk clerk, with hands pressed together and thumbs crossed, we checked-in smoothly and, in seemingly no time, were whisked to a suite on the 35th floor. What a suite!! Large elegant and well-stocked with bottled water plus a welcome gift of fruit. Two separate bath rooms (one with marble double-basins); a tiled floor-level double-shower tray with channel drain, a storage and dressing area (with a safe); a work area with an elegant desk, and a very comfortable sitting area. The bath rooms were well-stocked with toiletries and accessories as well as bathrobes, and ample supplies of towels and face clothes. This was almost palatial accommodation. An added bonus were a muezzin's calming calls to "adhan" from a nearby mosque, starting at 05:40 h (and four times thereafter), which we almost anxiously awaited to hear, albeit faintly.
Elegant and furnished with very comfortable seats, the Club Lounge on the 38th floor provides views of the KL Tower and the Petronas Twin Towers. Breakfast is very ample and the lunch and dinner menus are varied, offering good-quality food (southeast-asian and western style)self-served (breakfast) or served by a very helpful courteous staff.
We enjoyed the spa, outdoor swimming pool (perhaps 20 m long) surounded by greenery with comfortable lounge chairs and an offering of fruit and snacks. Nothing we asked for seemed an imposition. This was truly Malaysian hospitality and courtesy. As an aside, one day I forgot my purse in the casual first-floor cafeteria. We had just returned to our room, when we received a call advising me that my forgotten purse had been found, with contents untouched. Where else, but Malaysia, could this have occurred?
Check-out was speedy. Our accounts accurate. And staff almost carried us out to the waiting taxi - smiling and bowing. We hope to return to the Imperial and KUL in the future, because our stay seemed to be too good to be true, albeit it was, thanks to a very capable management.
- Official Description (provided by the hotel):
- Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more less
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- Also Known As:
- Sheraton Kuala Lumpur
- Kuala Lumpur Sheraton
- Sheraton Imperial Kuala Lumpur