Stayed in InterContinental KL with my family from 16 to 18 June.
Bed & pillows were comfortable but the room looked rather dated, as compared to other InterContinental hotels. Service was below expectation, didn't set up extra bed even though request was made during hotel booking. The room service staff took more than an hour to bring extra hangers and towels. There was no shower curtain by the bath tub and the floor got wet after each bath. TV channels were limited.
The front desk staff were dutifully polite. One great staff worth mentioning was the door men, Mr. K.... (forgotten his name). He was always full of smile & energy every time we walked in & out of the hotel. He informed us that there was a free hourly shuttle to KLCC & 2-hourly shuttle to Fahrenheit Shopping Mall and he also gave us some good recommendation to local eateries.
Hotel location is good. It was an easy walk to KLCC & Pavillion Shopping Mall if you missed the free shuttle. The ~5-min taxi trip from Pavillion back to hotel costed RM20, the taxi driver refused to turn on his fare meter.
Overall feeling is that this hotel is not up to the usual InterContinental standard. It is nowhere near Mandarin Oriental KL or even Renaissance KL Hotel.
- Official Description (provided by the hotel):
- A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more less
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- Also Known As:
- Intercontinental Kuala Lumpur Hotel Kuala Lumpur
- Kuala Lumpur Nikko Hotel
- Nikko Kuala Lumpur