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“Nice & friendly staffs” 4 of 5 bubbles
Review of Le Meridien Kuala Lumpur

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Le Meridien Kuala Lumpur
Ranked #16 of 340 Hotels in Kuala Lumpur
Certificate of Excellence
Hong Kong
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice & friendly staffs”
4 of 5 bubbles Reviewed 22 July 2012

We drove to the hotel and had to leave shortly after check in for another appointment elsewhere in the city. The concierge staff allowed us to part at the front of the hotel and no need for us to park at the car park at the next floor down.
We had to ask for an extra hour after check out time and it was granted without any fuss. Love it.
Further, the check out process was easy and fast, the parking ticket endorsement easily done. Love the efficiency.

Perhaps for your guests, especially overseas ones, you would like to offer help in terms of maps of how to get in and out of the hotel.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ongaiai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKL, Manager at Le Meridien Kuala Lumpur, responded to this review, 26 July 2012
Dear Ong A,

Greetings from Le Meridien Kuala Lumpur!

This is how it should feel and I am glad to read that you had a hassle free stay with us; an experience that we furtively work towards providing.

Appreciate the feedback on the maps. Once again thanks for the review and praise.

Warm regards,
Gregory Gubiani
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Lancaster
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 July 2012

I have stayed here several times over the last two years. The location of the hotel is ideal, across the street from KL Central station. From getting off the plane and travelling into KL on the KLIA express I was in my room within 45 minutes. If you can afford it go for a room on the Club floor and take advantage fo the"free" snacks and drinks in the evening from about 6 - 9pm. You can also have breakfast on the club floor although the choice is somewhat limited. The view over KL from here is good. The rooms area good size and the hotel is clean. The staff are very helpful. There is also a pool on the 8th floor, which is shared with the adjacent Hilton Hotel.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank acorntours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKL, Manager at Le Meridien Kuala Lumpur, responded to this review, 26 July 2012
Hello acorntours,

Greetings from Le Meridien Kuala Lumpur!

Thank you for continuously making Le Meridien your preferred hotel throughout this past 2 years. You are right about getting from the airport to the comforts of your hotel room all within 45 minutes. Indeed the train ride on the KLIA Express which stops at KL Sentral located adjacent to the hotel takes only 28 minutes and you do not have to worry about any traffic jam!

The Club Lounge is indeed a unique and personalized experience. Not only our team is dedicated to your comfort but upgrading to our Club floor is very well worth the price. Apart from being able to enjoy the complimentary in-room WiFi, guests will be able to savour the buffet breakfast as well as evening cocktail and hors d’oeuvres. A good treat. The addition of extra shops and entertainment venues in early 2013 at the railway concourse should also make the location a lot more special

Looking forward to your return!

Warm regards,
Gregory Gubiani
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
175 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 20 July 2012

The hotel is located next to the mainline station so it is not in the Tourist area, but good for the airport where you can get a train that takes you direct to the International airport. It is easy to go downtown but takes about 20-30 mins. The hotel has a good pool area shared with the Hilton next door and the rooms are good. It is worth paying extra and staying on one of the Executive floors which includes breakfast, snacks and drinks in the evening. There are not many places to eat within walking distance but plenty within a 10 min taxi ride. I prefer the layout of the rooms in the Hilton and thought that out of the two the Hilton was beter for food and service

  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AstirGrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKL, Manager at Le Meridien Kuala Lumpur, responded to this review, 26 July 2012
Dear AstirGrob,

Greetings from Le Meridien Kuala Lumpur!

Thank for your feedback. Indeed we are not right in the city centre, however we are just a few stops away by using the monorail from the main shopping centres and attraction KL can offer. Did you know that by end of this year / early next year KL Sentral will have its own shopping mall, making therefore Le Meridien not only a 28 minutes from the airport but as well the perfect location whether you travel for business or for leisure. All of this without having to face any traffic jam.

The Clun Lounge indeed is a great indulgence at a very little extra. I hope you had an opportunity to try our 3 main restaurants in the hotel; PRIME steak restaurant which serves the best steak in KL, Favola Italian restaurant that dishes up wholesome and authentic Italian flavours as well as Latest Recipe our all-day dining restaurant with over 150 different dishes prepared daily.

Thanks again and look forward to have you back.

Warm regards,
Gregory Gubiani
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
134 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

The Meridian is a new hotel which with its sister hotel, the Hilton provides a broad range of services. There is a linked pool on the 8th floor and also links on the ground floor. The club rooms are adequately spacious with good bathrooms separating bath and shower. Internet access is good and there are bars on both the ground and 8th floors.

There is agood club lounge and it is well worth taking the upgrade which when combined with other things makes a very good offer. If you want to get to the older centre then the location is perhaps not the best but this is easily covered by excellent taxi access and helpful staff. A really good hotel which I would recommend.

Room Tip: Well worth upograding to a club room on one of the top floors. The club lounge is on the 33rd floor...
See more room tips
  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank London_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKL, Manager at Le Meridien Kuala Lumpur, responded to this review, 26 July 2012
Dear London_Flyer,

Greetings from Le Meridien Kuala Lumpur! thank you again for your feedback and taking the time to let others know of your experience. I hope that you continue to choose the LMKL when staying in KL

Warm regards,
Gregory Gubiani
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 18 July 2012 via mobile

Rooms are average, not great. Standard size for a business hotel. Only 2 restaurants. Gym is extensive, and shared with the Hilton next door. Favola is an above average Italian restaurant. I went there twice. Average business fare, not luxurious.

Helpful?
1 Thank ASKtravel123
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LeMeridienKL, Manager at Le Meridien Kuala Lumpur, responded to this review, 26 July 2012
Dear Sir/ Madam ,

Greetings from Le Meridien Kuala Lumpur!

It was disappointing to read your feedback in terms of the Hotel and not be able to discuss with you whilst here, however thank you for staying with us. Making sure we address what is possible is constantly a key aspect of our focus and your feedback will be shared with the team for further improvement

Warm regards,
Gregory Gubiani
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Le Meridien Kuala Lumpur

Property: Le Meridien Kuala Lumpur
Address: No.2 Jalan Stesen Sentral | Sentral Stesen, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Kuala Lumpur
#14 Romantic Hotel in Kuala Lumpur
#15 Business Hotel in Kuala Lumpur
#16 Family Hotel in Kuala Lumpur
#16 Luxury Hotel in Kuala Lumpur
Price range (per night): ₹ 5,698 - ₹ 12,133
Hotel Class:5 star — Le Meridien Kuala Lumpur 5*
Number of rooms: 420
Official Description (provided by the hotel):
Awarded by Expatriate Lifestyle Magazine with 2013 Best Business Hotel Excellence Award, Le Meridien Kuala Lumpur is the ultimate place for indulgence whenever one visits Malaysia. Strategically located at the Kuala Lumpur Sentral precinct, the business and transportation hub adjacent to Kuala Lumpur city centre, the hotel is easily accessible through a network of integrated rail connections. The Kuala Lumpur International Airport (KLIA) and KLIA2 are just 28 minutes and 33 minutes from the Hotel via the KLIA Express. The integrated Nu Sentral Mall allows guests the opportunity to discover retail therapy before commuting to the airport. ... more   less 
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Also Known As:
Le Meridien Kuala Lumpur Hotel Kuala Lumpur
Meridien Kuala Lumpur
Kuala Lumpur Le Meridien

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