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“Excellent stay”

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Mandarin Oriental, Kuala Lumpur
Ranked #3 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Switzerland
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent stay”
Reviewed 27 March 2012

My wife and I soent 3 days in Kuala Lumpur and had an super stay at the Mandarin (March 2012) - our room had a view at the Petronas Towers - splemdid. Hotel close to many interesting places - shopping or museums - The staff was very friendly and we enjoyed the good service.
Pool fantastic - breakfast buffet : worldclass
Fantastic stay - we recommend this hotel for what ever you have to do in Kuala Lumpur.
Congratulations to staff and management

Room Tip: A must in Kuala Lumpur
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeanSwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,646 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (865)
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London, England
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 March 2012

It was our second stay at this fantastic hotel and yet again the rooms, hotel and whole ambience is so fantastic you cant fault it! The one downside this time was breakfast which was a carnage of events both times we tried it. First morning arrive at 10am and food was cold, plates lying around and the western manager trying his best not to make eye contact with any customers! Second morning arrived 7am and same experience but with less plates lying around! Generally travelling in Asia we have found even in 5* hotels the staff are a bit lost. The concierge here couldnt recommend a place to buy mens shoes except the mall next door or couldnt give directions for walking along the covered a/c walkway but told us to get a cab. I know no one in Asia walks (well the rich) but if you prepare for this before you arrive and take a go with the flow approach then you cant fault this hotel!

Room Tip: Ask for a room looking onto the towers - it worth it for the extra money especially at night
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sc0user
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Austraia
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 March 2012

Well, we stayed at the Traders and the the Mandarin Oriental - nothing between them, you can't go wrong with either. Mandarin: a tad closer to the shopping center, and a bit older, but I feel better character. GREAT service, friendly staff - go and experience yourself.
We had booked a non smoking room, and on arrival were told we could have a 'treated' room on the smoking floor immediately or a non smoking room on a non smoking floor in 90 minutes. The tried the one on the smoking floor - no problem. The smell was apparent in the hallway, but the room we could not fault. No smell, great view - better than expected.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spikey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 March 2012

The staff qre friendly and helpful and the rooms very clean. The breakfast is a must have excellent value with a never ending variety to choose from. The Mandarin Oriental is set in an ideal location close to shopping and restaurants. Our stay was very enjoyable.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyH116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 March 2012

We received the service and quality of food & beverages that would be expected from the Mandarin but the hotel itself was a bit weathered. Perhaps top on my list is the fact that the elevators take forever to take you to your floor (even with only about 28 floors). The furniture and fittings could also do with a revamp. Otherwise, the location is great and the staff were superb.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadeem N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Kuala Lumpur

Property: Mandarin Oriental, Kuala Lumpur
Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Price range (per night): ₹ 8,304 - ₹ 17,322
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Official Description (provided by the hotel):
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental

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