We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“fulfilled our needs”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Pullman Kuala Lumpur City Centre Hotel And Residences
Ranked #41 of 345 Hotels in Kuala Lumpur
Certificate of Excellence
Tehran, Iran
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“fulfilled our needs”
Reviewed 28 April 2012

Traveled and stayed at many kl 5* hotels before, all pretty good but prince had them all together. Good location, easily walked to all major downtown attractions. Great high ceiling warm welcoming lobby, but with few places to sit in. Basic breakfast, clean rooms, good service, laundry room for doing your own laundry, big rooms large enough for the extra bed, and great shower.
The only complaints was the long check in process which by given an upgrade from normal room to twin towers view can easily be forgotten! Beware to note the smoking and non smoking rooms at check in, somehow it is not their intention. And the kids club does not keep children alone an adult should accompany them which is a strange policy for children over 3!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQKL, Public Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review, 30 April 2012
Dear Israna,

Thank you for taking time to post a review on your stay with us in March 2012 and we are pleased to receive your feedback on many positive aspects of your experience at Prince Hotel & Residence Kuala Lumpur.

I certainly agree on the unbeatable location of Prince Hotel & Residence Kuala Lumpur, right in between Bukit Bintang’s rows of retail outlets, Pavilion and Suria KLCC shopping malls, in addition to an easy walking distance to Petronas Twin Towers, Aquaria KLCC, craft cultural complex and more. The hotel also offers complimentary shuttle to Suria KLCC and surrounding places of interest.

At Prince Hotel & Residence Kuala Lumpur, safety and security for all our guests and visitors are paramount, especially for our young guests in Kids Club where we provide a safe and fun environment them to have quality time and interact with their parents/family members.

Once again thank you for your feedback and we hope to see you and your family back at Prince Hotel & Residence Kuala Lumpur on your next KL trip!

Warm regards

Tina Goh
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,972 reviews from our community

Traveller rating
    1,183
    1,144
    425
    144
    76
See reviews for
781
765
207
689
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (635)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hong Kong
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2012

Friendly, helpful staff, quick efficient check in and over all quality of the establishment for the cost was very good. I regularly travel to KL on business and want something which is comfortable, central, clean and efficient, this ticks all the boxes. They also upgraded my suite to a double which was most welcomed although a little excessive. My room consisted of two bedrooms, two bathrooms, dining room, living room and kitchen. Good gym and spa facilities. I will return again

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LILYandSAMHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQKL, Public Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review, 28 April 2012
Dear LILYandSAMHongKong,

Thank you for your fantastic review of Prince Hotel & Residence Kuala Lumpur on TripAdvisor.

We are very pleased to hear that you have thoroughly enjoyed your recent stay with us and experienced our authentic Malaysian hospitality with 5 star hotel facilities and services in the heart of KL business and shopping district.

Once again thank you for choosing Prince Hotel & Residence Kuala Lumpur and we look forward to welcoming you back again soon!


Warm regards

Tina Goh
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampere, Finland
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 April 2012

We took AirAsia flights from Singapore to Kuala Lumpur, easy and convinient.
From airport to the hotel by cab, easy and convinient,
Club room, with extrabed (2 kids). Fabulous view to the Twin towers and town.
Overall, exellent Service. Club managers were super friendly.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kati R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQKL, Public Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review, 25 April 2012
Dear Raileka,

Thank you for your review of Prince Hotel & Residence Kuala Lumpur on TripAdvisor.

We are pleased to hear that you have enjoyed our hospitality and the privileges of staying in Premier Executive room. Indeed the location of Prince Hotel & Residence Kuala Lumpur is convenient with easy access to transportation, we are situated just a few quiet streets away from the Jalan Tun Razak exit/entry ramp that connects onto MEX Highway, making it a smooth road journey between airport and our hotel.

Once again thank you and we hope to welcome you back to Prince Hotel & Residence Kuala Lumpur!

Best regards

Tina Goh
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 April 2012

Checked in to the hotel in an effortless way. Staff were courteous and efficient. The room was of a good size with an excellent bathroom (separate shower and bath). The only thing I missed was drawer space in the wardrobe. The only low shelf in there was occupied by the in room safe. The bed was comfortable and offered much needed support and a good rest. My room had a view on the Twin Towers.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertCoelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQKL, Public Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review, 25 April 2012
Dear RobertCoelen,

Thank you for choosing Prince Hotel & Residence Kuala Lumpur and for taking time to post your review on TripAdvisor.

We are happy to hear that you have enjoyed your stay in one of our deluxe rooms with a view of KLCC Petronas Twin Towers. Our hotel room size is indeed very spacious, complemented by 5 star guest amenities and large marble bathroom with separate walk-in shower. For long staying guests we recommend a suite with a walk-in wardrobe or the apartment style accommodation where there are ample storage compartments.
Once again thank you and we hope to see you again at Prince Hotel & Residence Kuala Lumpur!

Best regards

Tina Goh
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2012

Great location, Excellent staff, Large Rooms, Great Views, Superb Spa, Very nice Pool... what else can you ask for when staying at the hotel??

The hotel is only a few steps from the Pavilion Walk Way and also the main shops. The breakfast buffet selection was extensive... and plenty to choose from. Many of the rooms offer views to the Twin Towers... A must if you want to see the sunrise behind the towers!

The staff was always extremely eager to assist. (I wish we had this type of customer service in the US)... Kudos to the team, for making my stay so pleasant!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ushirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQKL, Public Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review, 25 April 2012
Dear ushirl,

Thank you for taking time to post a fantastic review on Prince Hotel & Residence Kuala Lumpur!

It pleases the team at Prince Hotel & Residence Kuala Lumpur to hear that you “Loved everything about the hotel”. All our staff from various departments are committed to ensure guests have a positive experience at our hotel; from offering the freshest of food quality and variety to delivering authentic service, on top of that we are fortunate to be in the heart of Bukit Bintang and some of our rooms have an amazing panoramic vista of the KL cityscape and KLCC Petronas Twin Towers.

Once again thank you for recommending us and we hope to welcome you back to Prince Hotel & Residence Kuala Lumpur!

Best regards

Tina Goh
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
6.8 km away
Pullman Kuala Lumpur Bangsar
Pullman Kuala Lumpur Bangsar
#38 of 345 in Kuala Lumpur
1,259 reviews
1.8 km away
Sheraton Imperial Kuala Lumpur Hotel
1.4 km away
DoubleTree by Hilton Kuala Lumpur
Show Prices
Show Prices
Show Prices
0.5 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 345 in Kuala Lumpur
9,723 reviews
0.5 km away
Impiana KLCC Hotel
Impiana KLCC Hotel
#39 of 345 in Kuala Lumpur
3,008 reviews
0.3 km away
Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur
#24 of 345 in Kuala Lumpur
2,541 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Kuala Lumpur City Centre Hotel And Residences? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Property: Pullman Kuala Lumpur City Centre Hotel And Residences
Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#39 Luxury Hotel in Kuala Lumpur
Price range (per night): ₹ 4,898 - ₹ 8,114
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Official Description (provided by the hotel):
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Prestigia, Booking.com, Expedia, Agoda, HotelQuickly, ACCOR and Ctrip TA so you can book your Pullman Kuala Lumpur City Centre Hotel And Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing