Located close to the KL Monorail, this large Hotel is well located for exploring Kuala Lumpur.
The staff are very friendly, welcoming and helpful; the room was a good size and was clean and tidy.
However, away from the Lobby and Lounge, the hotel is dull and uninspring. The carpets are past their best, one of the 2 wash basins was cracked and the plug didn't work. The bed was hard and uncomortable.
The Hotel is crying out for a refurb, a new coat of paint and some pictures to liven the place up.
The Staff deserve it!
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- Also Known As:
- Istana Hotel Kuala Lumpur
- Istana Kuala Lumpur