We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$ 83
US$ 77
Expedia.com
View Deal
  • Free Wifi
  • Pool
US$ 93
US$ 85
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 67
US$ 63
Booking.com
View Deal
  • Free Wifi
  • Pool
Hotel Istana(Kuala Lumpur)
US$ 109
US$ 79
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Impiana KLCC Hotel(Kuala Lumpur)
US$ 100
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hilton Kuala Lumpur(Kuala Lumpur)
Free cancellation until 28/07
Book now, pay at stay
US$ 104
US$ 95
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Citin Seacare Hotel Pudu Kuala Lumpur(Kuala Lumpur)(Great Value!)
Free cancellation until 28/07
US$ 26
US$ 22
Hotels.com
View Deal
  • Free Wifi
  • Breakfast included
US$ 96
US$ 87
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Sunway Putra Hotel(Kuala Lumpur)(Great Value!)
US$ 67
US$ 59
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,473)
Filter reviews
2,473 results
Traveller rating
670
1,005
500
176
122
Traveller type
Time of year
LanguageAll languages
More languages
670
1,005
500
176
122
Show reviews that mention
All reviewsberjaya times squarebukit bintangexecutive suiteimbi monorail stationwalking distancefamily roomroom serviceliving roompleasant stayfree upgradenice poolhotel staffcity viewbuffet breakfastshopping centrehigher floorkl tower
Filter
Updating list...
98 - 103 of 2,473 reviews
Reviewed 8 February 2018

Excellent hotel, spacious rooms I have seen so far. As soon as you enter your room, you have a hall with a sofa and your bedroom is another room. It was quite spacious for my 4yr old son to play around(which you normally don't get in hotels). All the necessary things like toiletries, iron+board, hair dryer etc everything provided in the room. walking distance to Times square and other couple of malls. Good variety of breakfast. What i liked is they had a small counter at a particular place for vegetarians which is really nice :) Excellent and helpful staff. I missed my jacket in the room while checking out and informed them after 20mins. They found it when they checked and returned it to me. They have a good pool as well. Good eating joints in the malls. The only thing I personally didn't like that everything shuts down at 10pm. Incase you are busy shopping and suddenly realize you need to eat, you see the time and ooofffff ;-( All in all a great stay at Furama. Would definitely advise everyone to stay there.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Cel_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded 9 February 2018

Dear Cel sun,

Thank you for your most wonderful review and we are happy to know that you had a pleasant experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

Location good and walking distance to Time square for shopping mall. overall we have enjoyed. Staffs are friendly and breakfast was ok most of time same menu list . They have outdoor Swimming pool but we could not use it because it was raining.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Service
Thank Amy10s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded 9 February 2018

Dear Amita,

Thank you for your positive review and we are glad to hear that you enjoyed your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

Staying here due to conference held at the Furama Hotel. Location good, walking distance to Time Square shopping mall and entertainment center, many restaurants and even to several attractions. Front desk staff is nice and helpful, so are the concierge people. Stayed in executive suite, which is partly warn out, stains in furniture and carpet and wall paper partly lose. Bathroom fittings kind of old and tired. King size bed is comfy. Large construction site working all night, affecting a good nights sleep. Wi-Fi is working fine.
My room category gives access to executive lounge, which is also warn out, leaking from ceiling when raining. Food is not that great, but acceptable. Service very friendly.
Main breakfast on 3rd floor more choices, but food quality rather poor for Malaysia.
Swimming pool area has to few sun loungers and annoying when whole families take over all the chairs without using them or even being at the pool. So, if you are not inside the pool, there is really no reason to be at the pool area.
Nevertheless, it is a nice hotel, functional and staff is trying hard to give good service. I would say value for money is absolutely correct.

  • Stayed: February 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Renato G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded 5 February 2018

Dear Renato,

We have read your review and would like to thank you for taking the time to write and for being our guest.

We have taken note of your comments on Executive Suite partly worn out, stains in furniture and carpet and wall paper partly lose. Bathroom fittings old and tired. Construction site working all night, affecting a good night's sleep. Executive lounge worn out, leaking from ceiling when raining. Food is not that great, breakfast quality rather poor and too few sun loungers. Our department managers are copied in on your comments and we will work on improving these.

We do apologise for any inconveniences you may have experienced and hope that the next time you stay with us again, you will see the improvements we have made.

Once again, thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

Alright let me start!

We reached hotel by 17:30 hrs and asked for our room against the reservation made (15 days well in advance )through Goibibo . The front desk agent mentioned that they dont have our booking in the system and today is sunday so reservation is also closed so they wont be able to help. We showed them the confirmation mail along with the voucher received from Goibibo, they said that GOibibo sends the confirmation from there end without informing the Hotel and if you want room you can pay 400 RM and they will book us on direct payment. I mean y should we pay twice just because hotel and Goibibo have no coordination in between.
Later on after 02 hrs of struggle with Goibibo and hotel we got our room, but we still pay them amount and they said its still on direct payment. We asked for General Manager , the duty manager said today is sunday so he is not avaiable not even on call.
Then they said that they have upgraded us to an executive room (what a jok) upgarde with no additional beneifits. Hotel is very nice with all the facilities and with good view but just because of these pity issues they are just playing with the Hotel image.
The only positive thing about the Hotel is Ms. Ana the Guest Relations Manager, she is very nice and polite. She was all time ready to help us. Thank you so much Ana.

Room Tip: Train your staff
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Simran D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded 5 February 2018

Dear Simran,

Thank you for choosing to stay at Furama Bukit Bintang.
We also thank you for your review and we do apologise for the inconveniences you experienced upon check-in due to the booking with Goibibo. Our department managers will check on this issue to see what went wrong with the booking process.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2018

Furama is a really nice hotel located within a very short walk to shops and restaurants, even the monorail is close but it's just far enough away not to get jammed in traffic and the constant hassle and bustle.
The service and reception areas are emasculate and the staff are very welcoming.

Rooms do need a little work as in a simple paint and carpet , but don't let this worry you as everything else is as you expect, there is plenty of room and most have a lounge area within as well , 2 tv,s , quality beds and so on.

The transport service eg taxi from the hotel can not be faulted you want to go they are ready.

All in all the furama is exceptional value and I will be heading back there this year for the MotoGP of Malaysia

Stayed: October 2017, travelled solo
Thank stephenoldridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded 2 February 2018

Dear stephenoldridge

Thank you for your lovely review and for choosing Furama Bukit Bintang and we appreciate your feedback about our hotel.
Again, thank you and we look forward to welcoming you back to Furama Bukit Bintang.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews