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“Overall an above average stay!” 3 of 5 bubbles
Review of Frenz Hotel

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Frenz Hotel
Ranked #164 of 338 Hotels in Kuala Lumpur
Singapore
1 review
“Overall an above average stay!”
3 of 5 bubbles Reviewed 5 March 2012

Good-
A homely feel due to the small room size.. Aircon works well and the room's basic amenities were all available eg iron/ironing board,water boiler,fridge and safe. The bathroom is spacious and the rain-shower was a welcome addition.

Bad-
Breakfast was terrible with not much choices. Future travellers advised to book rooms w/o breakfast as it is cheaper plus everywhere around the hotel is a food haven.
Bathroom door and wall made up of glass and anyone's top of their head or ankles can be seen leading to a loss of privacy.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jozie291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

I booked the Frenz Hotel based on positive reviews and a significantly cheaper price than surrounding hotels in KL. For $50US (Agoda) a night for two people including breakfast I thought this was a bargain, so coming into my stay I was skeptical.

However I was more than impressed with this place. The rooms were modern and clean and the bathroom with the raindrop shower was great. The aircon worked well and kept us cool at night. The free wifi also was good, however did drop out from time to time. The staff were actually quite friendly and helped us find places when asked. One highlight was when we tried to order in McDonalds and got hung up on so the reception happily ordered for us in the local language to ease our pain. Also for two nights we had another 2 extra guests and only paid for one extra bed (a reasonable $17US a night) and the staff didn't mind.

I guess the only negative was breakfast which fed me up but did not really fulfill the palate in terms of taste...

We were here for 4 nights. I strongly recommend the Frenz for a cheap, fun stay.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stefan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

Simple rooms, clean rooms.

Let your driver know the hotel is near the Sogo Mall and keep the hotels number handy. Its still new so a lot of drivers don't know that its there.

We opted for a room with no window..can make it hard to tell what the weather is like outside.
The hotel is always full..so unlikely to get a late check out
There is no foyer..it was under construction when I was there last..but space for one car at a time to make a kerb in..however its only to take out your bags..not to actually stop and wait for you.
Hotel has handy luggage storage.
Staff are not very friendly..straight forward and could learn on being friendly.
Restaurant is next door for brekky...we had brekky at the hotel just once..food around is way better.
Walk to all the best bargain shopping place and the night market.
Loved it!! I am staying here again in a few months on my trip to KL and will continue to do so in the future.

Room Tip: Pay that little bit extra and get a room with a window..just so you know what the weather is like ou...
See more room tips
  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank nikkilicous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 3 March 2012

Stayed at Frenz Hotel for 3 nights, found that the services provided here are slightly overrated, the front office lady's attitude was rather forgettable though the elderly doorman deserves a thumbs up. Telephone operator was rather rude when answering my queries on the room and hung up on me when I barely finished.

Room itself was small but ample, has everything you might need. Location was relatively convenient and near to the subway. While relatively clean, we had some dust on the fixtures and there was a little cockroach on the sheets... Stayed in room 407 and the room was considered absent of ambient noises from the street, but sound proofing certainly needs to be improved. There was a door to the adjourning unit and I could hear coughing and conversation noises from the guests next door all night. While not disturbing, this would not be ideal for light sleepers. Shower while looking modern and sophisticated, ran out of hot water before my shower could finish. Toilet paper was never replaced for the duration of the stay even though it was already un-refilled from day one. Even when I placed the empty cardboard cylinder at the sink, it was merely cleared away without topping up. I must pay compliments where it is due though, the bed is really comfy.

On this budget, I would not expect too much, but may try another hotel as I believe KL might have other interesting and value for money hotels.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank arai33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

I arrived late at night and was welcomed by a friendly receptionist. Unfortunately the room was out onto the street - very noisy at night and I didn't get the wake up call I ordered. Overall good stay and I would come back.

Room Tip: Back rooms are quieter
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TISteam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Frenz Hotel

Property: Frenz Hotel
Address: 135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #164 of 338 Hotels in Kuala Lumpur
Price range (per night): ₹ 1,432 - ₹ 3,274
Hotel Class:3 star — Frenz Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g. ... more   less 
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