I was staying at the Maytower on business for a fortnight recently. The location was ok for my temporary place of employment, but not if you want proximity to any action in KL. Due to the heat it'd be a taxi ride away to almost everything - at least only RM10-15.
In short this hotel is run down. It's in a need of a makeover.
Rather than write war and peace, I'll just highlight a few of the issues that affected me.
1: The 'standard' room I was first checked in to was scandalously small. There was a 10" gap between bed and wall to access the other half of the room. Virtually no hanging space and bathroom I couldn't turn in. I'm not huge- 5'10" and certainly not overweight.
I complained the next morning and thankfully they moved me, but only because I wouldn't leave them alone. The next 'deluxe' room was of a normal standard. Reasonable size and no complaints there.
2: Stained carpets, curtains and broken bathroom fixtures don't help the look.
3: Room service meals are poor quality, better taking your chances nearby - I was deeply unimpressed although mercifully thankful the meal I had never made me sick at least.
4: You have to constantly chase reception to do anything. Whether it be to collect laundry, replenish laundry bags, bring an ice bucket (which was a plastic bag with ice, not exactly a bucket).
5: No wifi in rooms, only lobby which is thankfully free for guests.
6: No bar. The restaurant serves drinks but if you have a drink alone you'll be feeling obliged to eat and occupying a table of 4 minimum.
7: Half my stay was during Ramadan and this hotel basically only caters for the Muslim guests during this time. The whole restaurant is turned into a makeshift family banquet arena. And if you're not eating the banquet then you can forget ordering off their menu. That's if they can even seat you. My biggest gripe was there was not a guest to be seen during this time - the hotel function as a public restaurant and the place turns in to a car park for hungry Muslims. As mentioned above, room service is not a viable alternative.
8: An almost constant stream of mosquitoes in my room, surprising me considering I was 28 floors up.
9: Not enough channels on the tv - basic package here for sure but that's not a huge deal I suppose.
10: Free breakfast was average but it's free so what do you expect.
On the plus side, the gym was reasonable and the door staff were friendly and courteous. Reception staff weren't rude exactly, just forgetful.
I wouldn't recommend this place to friends unless they were getting a really cheap rate...and their expectations weren't particularly high.
- Official Description (provided by the hotel):
- Silka Maytower, Kuala Lumpur is located in central Kuala Lumpur. The hotel is within walking distance to Merdeka Square, KL Tower, Central Market, Chinatown, the Petronas Twin Towers, Lake Garden and Sogo, making it an ideal base accommodation for exploring Malaysia's most popular tourist attractions, historical, modern and natural sights, shopping, street food, fine dining, and local communities. Silka Maytower Hotel & Serviced Residences enjoys easy access to public transportation with the Masjid Jamek LRT Station and Dang Wangi Monorail being just a 5-minute walk away. With 193 rooms and suites, the hotel provides affordable accommodation for families, business and leisure travellers. ... more less
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- Also Known As:
- Maytower Kuala Lumpur Hotel Kuala Lumpur
- Maytower Hotel Kuala Lumpur