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“Loved this hotel!” 5 of 5 bubbles
Review of Hotel New Hankyu Osaka

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Hotel New Hankyu Osaka
Ranked #72 of 296 Hotels / Ryokan in Osaka
San Jose, California
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Loved this hotel!”
5 of 5 bubbles Reviewed 2 May 2012

I stayed on 4/11 and 4/16 at this grand hotel which is conveniently located in the center of Umeda district. Both times I was given a "lady's room" (single room), the 2nd time I asked for one with view and I got the fantastic view of the main road! The single rooms were small but that's how it is in Japan. They're small but not making you feel close phobia; besides, the rooms magically have all the essentials one needs, including a electrical tea kettle, a few tea bags, and a beautiful porcelain cup so you can enjoy your own private "tea ceremony". The rooms are also very tidy and the bed and comforters were clean and cozy! I really felt so relaxed and being at home.
The breakfast buffet (1,000 yen) is at "Olympia" downstairs at B1, where it also serves buffet dinner to tour groups. I didn't like their breakfast selection but the dinner was great! If you do not need much foods for breakfast you can easily find a bakery right through the tunnel leading to the shopping area where there's plenty of sitting room. Outside the hotel at the corner of the bus terminal there's another simple breakfast place where with 600 yen, you get a sandwich, a cup of coffee and a boiled egg.
The service provided by the hotel staff is quite good and satisfactory. I can't think of anything negative about it. If I ever visit Osaka again in the future I'll definitely choose it as my home base again!

Room Tip: Ask for a room with view. It'll make a big difference! BTW, the Sky Building right across the...
See more room tips
  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank debrakuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Torquay, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 April 2012

I stayed here with my wife and 11-month-old son. Since we had previously lived in Japan and knew the area, we knew the location was unbeatable.

LOCATION
It's right in the heart of the CBD (Umeda) and close to just about everything you might need. As other reviewers have said it's right outside the terminus for the Kansai Airport bus (for some reason called the "airport limousine") so if this is your first time in Japan, it's dead easy to get there and out again without getting confused with trains or taxis. By the way the airport limousine costs ¥1500 pp.

GETTING AROUND
The hotel is on top of the Hankyu railway station (easy access to Kyoto, Kobe and more) and the Umeda subway (easy access to the rest of Osaka, such as downtown Namba/Shinsaibashi). It's also right next door to the JR Osaka station (access to Nara, the Osaka loop line and more). If you are coming or going via Shinkansen (bullet train), it's only three stops to Shinosaka station (via the Midosuji subway line). Tip: if you are staying for a week or thereabouts, get a ¥2000 Kansai Rainbow card. It's disposable, and gets you on most trains without you having to look up the fare. It won't work on the JR system though.)

THE ROOM
If you haven't worked it out from the other reviews, the rooms are tiny. A small bed and a bathroom and that's about it. You really need to get creative to make the room work for you. We stacked up the furniture (a pointless micro-table and chairs) near the door (also a fairly useless space) put all our cases inside one another, and put as much stuff in the little cupboard as could fit (some extra coathangers from a 100-yen shop helped here). The rooms are pretty featureless, but ours was clean and functional, and the bathroom worked well (albeit also tiny). There's free internet in all rooms, but it's wired (not wireless). This might be okay if you brought a laptop, but we had only an iPad and iPhones, so we bought an Apple Airport Express (called AirMac Express in Japan) at Yodabashi Camera and set up our own wifi. There's a TV with basic Japanese free-to-air but you need to buy a card if you want cable. We didn't bother.

HOTEL FEATURES
Well, there really aren't any. This is primarily a business hotel, so don't expect a pool, gym or or children's club! There are a few restaurants on the ground floor, but they are super expensive - don't bother. There are no in-room safes, but there are safety deposit boxes available in the lobby. The other "features" are aimed at business travellers - you can fax and photocopy, but is that really what you came to Japan for?

NEARBY - SHOPPING
The hotel is directly across the road from the electronics megaplex Yodabashi Camera, a must-visit for anyone with even a passing interest in all things electrical (not just cameras - Yodabashi sells everything from TVs and hi-fis to electric toilet seats, fold-up bikes, mobile phones, and much more. If you need a power socket converter for your laptop or a fancy Japanese rice cooker for home, this is the place to go. They also sell some pretty cool kidss' toys.) If you want a guide book, map, or cool stationery, try the Kinokuniya bookstore in the Hankyu building. Right outside the hotel is the AsNas convenience store - great for last minute needs, food, drinks, stationery and more. There's heaps more shopping opportunities within easy walking distance - go out and explore.

NEARBY - EATING
There a bazillion options within a stone's throw for eating out. For dinner our favourites are the many izakaya (pubs) that can be found anywhere and are usually open from 5pm. For lunch, maybe try the many smaller restaurants and cafés (such as in the underground Hankyu Sanbangai). Breakfast is a little trickier in Japan, especially in the CBD. Since we are not fans of fish and rice first thing in the morning, we got some cereal from foreign food supermarket Seijo Iishi, and some milk/yoghurt from a convenience store and ate in our room. If you (like me) really value good coffee, then you are in for a rough time in Japan - their coffee sucks! The best I could find was Starbucks (which I despise back home, but I had to suck it up here). The nearest one was in the Nū Chayamachi building (about a five-minute walk). If you want a little bit of flavour, ask for a double-shot (duberu shotto).

TRAVELLING WITH KIDS
As mentioned, we brought along our son, who was almost one year old and not quite walking. We had booked a baby cot, but got an ancient and minuscule crib with tiny side rails that he would have easily fallen out of. We sent it back and used our portacot instead (lucky we brought it). There aren't many spots for toddlers to get out and explore, so he really valued returning to the hotel to stretch his legs. On the plus-side, there was good elevator and ramp access (necessary when you have a stroller) and a nice, clean bath which he loved.

Room Tip: Definitely go the double room over the twin room, and seriously consider the deluxe double if you ca...
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank 6ftbrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HK
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 30 March 2012

This hotel is located near the train station and very close to shopping centres. The airport bus stopped at the main entrance of the hotel.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank garfieldHk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
127 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

This hotel is an excellent place to stay in Osaka Japan. It is located right next door to the railway/ subway station which is very useful for getting around. However the rail system is very complicated.
There are many restaurants in the area of all varieties which is great, as well as a selection of restaurants in the hotel itself.
The service provided by all staff is excellent.
If your stay is longer than 3 days and the cost comes to more than 40,000 yen you will be expected to pay it rather than wait to the end of the stay to pay in full.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zedbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 5 January 2012

Great location. Easy to go everywhere. !!!!!!!!!!!!!!!!!!!!!!!!
!!

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rakugaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel New Hankyu Osaka

Property: Hotel New Hankyu Osaka
Address: 1-1-35 Shibata, Kita-ku, Osaka 530-8310, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #72 of 296 Hotels / Ryokan in Osaka
Price range (per night): ₹ 7,462 - ₹ 16,887
Hotel Class:3.5 star — Hotel New Hankyu Osaka 3.5*
Number of rooms: 961
Official Description (provided by the hotel):
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them. ... more   less 
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