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“Nice, safe, large hotel in Kyoto” 4 of 5 bubbles
Review of The Westin Miyako Kyoto

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The Westin Miyako Kyoto
Ranked #45 of 362 Hotels / Ryokan in Kyoto
Oslo, Norway
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice, safe, large hotel in Kyoto”
4 of 5 bubbles Reviewed 1 August 2012

We stayed at The Westin Miyako for five days, and we liked it a lot. It has a great location, nice views over the city, a peaceful atmosphere, and good service. It is not exciting or special, but efficient, clean, friendly - and not to far from the city. The rooms were huge - and nice to be in.

I would stay there again.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bjoenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review, 30 June 2015
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,285 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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  • Japanese first
  • Korean first
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English first
Perth, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 27 July 2012

I have stayed in a few Westin around the globe and this one needs some TLC. I always have an image of superior quality, but was let down here. No WiFi in the rooms and the business centre was not accessible all hours.

The rooms were clean and OK, but looking old and tired.

Warning.... we ate at the Teppanyaki restaurant in the hotel and got fleeced for a bill of over $500 and walked away hungry.

Room Tip: Choose another hotel
See more room tips
  • Stayed July 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review, 30 June 2015
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 26 July 2012

Room was large and bright. Fantastic buffet breakfast was included in our room (but maybe not all). Free swimming pool which was unusual in Japan. Free shuttle ever 30 minutes to the Kyoto subway station, with 2 other stops at shopping areas. Great location for walks.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SimonToronto_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review, 30 June 2015
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 20 July 2012

I stayed here for a conference and the experience was not too bad.

This is a hotel with history so the rooms are pretty small and the renovation is needed. If you fancy modern hotels, Granvia is a better choice. This Westin does not have the signature “Heavenly Bed” or comfortable pillows. However, the service is pretty okay (especially the front desk staff who are very attentive and speak great English). But to be honest, service in Japan is rarely a problem.

The location is quite good. It’s very comfortable to walk to Kamogawa (restaurant and bar areas alongside Kamo River) and to Gion (shopping and restaurant streets) and it only took about 15 to 20 minutes.

There are also a couple of restaurants and convenience stores on the same street of the hotel. If you do not want to dine in the hotel, 500 Yen (USD 6.5) can get you a decent bowl of noodles at a noddle shop next to the hotel. For those who don’t speak any Japanese, most of the dining places prepare menus in English so it’s not a problem at all.

Room Tip: Rooms in the back are quieter.
See more room tips
  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rugby_Joe_Taipei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review, 30 June 2015
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, LA
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 16 July 2012

I stayed at the Westin in Kyoto for 5 nights and I was quite disappointed. I was not impressed with the hotel's staff. The found that the people in the hotel were less friendly than most other people that I encountered during my 2 week vacation in Japan. The front desk staff when I checked in was not very friendly or welcoming. The concierge was not very helpful and the rooms were small, stuffy and really not all that great.

The hotel's restaurant prices were ridiculously high and they didn't even have wifi in the rooms (not even for a fee)!

It was right next to a subway station and within talking distance of many good sights, but if would definitely stay in a different hotel.

I have stayed at SPG properties and Westin properties all over the world, and was quite disappointed at this particular property. It wasn't OK overall (hence the 3 star grading), but nothing to write home about.

I would urge the Westin Kyoto property to look up to for advice from Westin properties in Auckland, NZ and Portland, OR for advice on how to improve.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Nolababe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review, 30 June 2015
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Miyako Kyoto

Property: The Westin Miyako Kyoto
Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#14 Family Hotel in Kyoto
#15 Luxury Hotel in Kyoto
#25 Romantic Hotel in Kyoto
Price range (per night): ₹ 10,588 - ₹ 36,601
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Official Description (provided by the hotel):
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin

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