we was greet by well spoken staff upon our arrival
rooms was clean and comfy as well as onsen at the hotel
one of our family member caught a virus one night before we check out and after we made a call to enquired for doctor one of the manager rush up to understand the situaltion and offer and waited with them at the hospital through out the consultation session and send them back to the hotel
the best thing is they arranged transport us to Kyoto JR station without being asked from us.
well done and a big thank you for all the excellent services during our stays
- Free Wifi