We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (528)
Filter reviews
528 results
Traveller rating
175
285
56
9
3
Traveller type
Time of year
LanguageAll languages
More languages
175
285
56
9
3
Show reviews that mention
All reviews free drinks great location until midnight daimaru department store afternoon evening walking street rain shower head modern feel an overnight stay short walk walk in shower the breakfast area well located hotel bed was comfortable adequate size late at night shopping district
Filter
Updating list...
7 - 12 of 528 reviews
Reviewed 20 June 2018

This hotel is really convenient, which is one-min walk to subway, opposite to Daimaru and just next is the Motomachi with lots of shops and restaurants.

I could see a lot of details and attention put into this '3-star' hotel that enhances the guest experience. For example, the vinyl record player for lobby ground music, vinyl library for listening, and 'Narumi' chinaware in cafe, etc. I particularly impress the guestroom bathroom which is the biggest one I've ever seen in this type of hotel. The bathroom even equips with rain shower and three jets for jacuzzi.

Maybe because the size of bathroom, the room, as well as the bed are comparatively small. Good for couple but not for family with kids.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank James_connect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
神戸元町東急REIホテル, Repection at Kobe Motomachi Tokyu REI Hotel, responded to this reviewResponded 8 July 2018

Dear James_connect

Thank you for staying with us at Kobe Motomachi TOKYU REI Hotel.
It's our pleasure to know that you liked the location of our hotel, music library and our bathroom.
We are feeling good because you complimented about our hotel.These things are our pride and Joy.
Your comments are much appreciated for our hotel and We also recommend that a rooms are good for family with kids!
We will keep providing for good service in order to guest spent a brilliant stay at our hotel.
Again, Thank you for leaving your comments to us. We hope to see you again.

Kobe Motomachi TOKYU REI Hotel.
Hayashi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

If you go on a cruise on Diamond Princess. There is a free shuttle bus from the port terminal to Kobe city center, Motomachi. To my surprise, the shuttle is stop just across the Hotel. For the hotel, it is one block south of the
Nankin-machi (Kobe China Town) and 2 block south of the Motomachi shopping district. 5 min walk to Motomachi railway station to the north and 10 min walk to Kobe Tower and Kobe Maritime Museum on the south east side. There are lots of restaurant nearby, not to mention Kobe beef restaurant. For the hotel, the staff are very friendly and helpful. The room are clean although pretty small as compare to those in North America. I would highly recommend it.

Date of stay: May 2018
Thank raytsang88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
神戸元町東急REIホテル, Reception at Kobe Motomachi Tokyu REI Hotel, responded to this reviewResponded 7 June 2018

Dear raytsang88


Thank you very much for staying with us at Kobe Motomachi Tokyu REI hote. We would like to thank you for leaving comments for us.
How was trip on Diamond Princess?
We are glad to hear that you recommend our hotel. We aim to provide customers with even higher levels of satisfaction.
Moreover, It's pleasure to know that you spent quite comfortable at our hotel.
We are looking forward to serving you again in the near future. and hope to see you soon.
Best Regards


Kobe Motomachi Tokyu REI Hotel.
Hayashi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

Good comfortable hotel in the centre of town. Slightly unusual entrance but do not let that put you off. The Staff were very helpful and the room was very clean and well appointed. Rooms was slightly bigger than we had anticipated. We did not try eating there was we were only staying one night and were jetlagged. There is a Starbucks next door. Located near to the main shops and on the corner of Chinatown it is a short walk from the railway/underground station. Short taxi ride from the Cruise terminal. Good for an overnight stay and for discovering the city.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Exile42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
神戸元町東急REIホテル, Reception at Kobe Motomachi Tokyu REI Hotel, responded to this reviewResponded 6 June 2018

Dear Exile42


Thank you very much for staying with us at Kobe Motomachi Tokyu REI hotel. And We are happy to hear that you spent a very relaxed time.
Moreover, It is our pleasure to know that You liked the location of our hotel and We were able to provide good service.We aim to provide customers with even higher levels of satisfaction.
Again, Thank you for the beautiful comment about our hotel. We are looking forward to serving you again in the near future.
Best Regards


KOBE MOTOMACHI TOKYU REI HOTEL
Hayashi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

The hotel is located right next to Chinatown and across from Daimaru Department Store, 3-5 mins walk to JR Motomachi station.

Room I stayed (queen-size bed) is spacious for 1 person. There is a sliding door between the bedroom and the entry area where bathroom is located.

Buffet breakfast offers sufficient variety of food; personally I enjoyed good pastries and omelet cooked at the station (only one kind - plain omelet).

Date of stay: April 2018
Trip type: Travelled solo
Thank tabibit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
神戸元町東急REIホテル, フロント at Kobe Motomachi Tokyu REI Hotel, responded to this reviewResponded 11 May 2018

Dear tabibit,

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel.
How was your trip in Kobe?

We are absolutely thankful for the compliments that you made about our staff, the location .
And we are also happy to hear that you enjoyed our breakfast.

We are looking forward to your coming to Kobe in the near future!
Again, thank you very much for taking your time to leave your comment for us!

Wish you all the best!

KOBE MOTOMACHI TOKYU REI HOTEL
kin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Room is neat and clean, slightly bigger than the normal 3 star hotel, location next to Chinatown, 10 mins walk away from Sonnamiya station, 5 mins walk from Motomachi station,opp Daimaru.

Staff is friendly, breakfast- good choices but limited, no Japanese breakfast served. Hotel guests could access to breakfast lounge for free coffee, tea and drinks from 3pm onwards daily.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank vivilmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
神戸元町東急REIホテル, フロント at Kobe Motomachi Tokyu REI Hotel, responded to this reviewResponded 11 May 2018

Dear vivilmc,

Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel.
How was your trip in Kobe?

We are absolutely thankful for the compliments that you made about our room, the location .and breakfast.
As for the selections for breakfast, we will improve on that, and hope the next time you stay, we will be able to provide various selections.

We are looking forward to your coming to Kobe in the near future!
Again, thank you very much for taking your time to leave your comment for us!

Wish you all the best!

KOBE MOTOMACHI TOKYU REI HOTEL
kin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews