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“Very good location and staff”

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Chisun Hotel Hiroshima
Ranked #13 of 126 Hotels / Ryokan in Hiroshima
Reviewed 3 March 2017

By non-Japanese standard the rooms are small, however they are functional, clean and comfortable. I was travelling with my mother and we had two separate small rooms (~11 m2). Check-in and check-out was simple and no fuss. Hotel location is very good and central with tram stop right outside. From the central railway station it is only a short 5 min cab ride away.
If you are fastidious with your pillow as I was, make sure you bring your own. In my case I found the pillow to be too large and bulky. Upon enquiry the staff was very apologetic and explained that the hotel only provides a one size pillow. Soon after the receptionist provided a bespoke "pillow" made from layered towels. Even though it was harder than a pillow, I found it more comfortable. Couldn't fault their customer service!

Room Tip: If you are a tall person ensure you double-check your chosen room configuration and bed size.
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  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vaya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChisunHotel_広島, 支配人 at Chisun Hotel Hiroshima, responded to this reviewResponded 7 March 2017

Konnichiwa Vaya W Sama!!
Thank you for staying with us. We are happy to hear that you enjoyed your time in our hotel.We do apologize for any inconveniences endured your time with us about our pillow.We are so happy to know that you feel comfortable better after we arrenged a bespoke "pillow".We thank you for taking the time to provide us with your review and hope to have the pleasure of welcoming you back again in the future.

Chisun Hotel Hiroshima
Osamu Sugama
Hotel Operation Manager

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Reviewed 20 February 2017 via mobile

We enjoy our stay in this hotel located right in front of the Kanayama-cho stop of Hiroshima street car. The double room is very small but it's slightly bigger than other hotel we stayed during our Japan trip. The staff very friendly and helpful. I personally thaink "smart select" counter in front of reception is cool. It is basically a counter where we can pick up our drinks (teas and coffes) and amenities (hairband, shower cap, cleansing lotion, detergents etc).

Stayed: February 2017, travelled as a couple
1  Thank Willow888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChisunHotel_広島, 支配人 at Chisun Hotel Hiroshima, responded to this reviewResponded 28 February 2017

Konnichiwa Willow888 Sama! Thank you for choosing to book your stay at Chisun Hotel Hiroshima, and thank you for leaving us with your feedback and review. We are delighted to learn that you experienced a wonderful stay, enjoying friendly staff and smart select .We really appreciate you taking the time to provide us with your comments and hope to have the pleasure of welcoming you back again very soon. Chisun Hotel Hiroshima, Osamu Sugama, Hotel Operation Manager

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Reviewed 17 January 2017 via mobile

We arrived at this hotel drenched, cold and tired. The receptionist couldn't have been nicer. She told us good places to eat, how to get to the places we wished to see and even supplied an umbrella! Room was perfect for our needs with everything we could possibly require for our 1 night stay.

Stayed: December 2016, travelled with friends
Thank Gero5573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChisunHotel_広島, 支配人 at Chisun Hotel Hiroshima, responded to this reviewResponded 19 January 2017

Gero5573 Sama!
Thank you for providing your insightful review and comments on our hotel. We are thrilled to learn that you experienced a delightful stay with us, enjoying the great service provided by our friendly and attentive staff associates. We very much appreciate you taking the time to provide us with your review and input and hope to have the pleasure of welcoming you back again.

Chisun Hotel Hiroshima
Osamu Sugama
Hotel Operation Manager



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Reviewed 29 December 2016

When booking hotels for a Japan holiday from the UK, you never quite know what you're going to get until you get there! Particularly when price is important when choosing a hotel. Fortunately, we chose extremely well!

The hotel is conveniently located about 1 mile from the ubiquitous Atomic Dome which any visitor to Hiroshima will certainly want to see. It is also about 1 mile in the opposite direction to the mainline railway station. Connecting the two is an excellent tram system and there is a stop immediately outside the hotel for those of you who don't wish to walk.

The hotel is modern, clean and well equipped. When booking, we had the choice of a smoking or non-smoking room (we are non-smokers but our Japanese travelling companion is a smoker). The room was small, but housed a double-bed, desk and fridge. In the corrner of the room was the plastic bathroom pod also mentioned in my other Japanese hotel reviews complete with electric toilet. The only downside to our room was that the window overlooked a brick wall just a few feet away.

The English speaking Reception staff were friendly and helpful, and the Reception area also has a supply of various freebies including toiletries, sewing kits and laundry powder. There are vending machines, microwaves for snacks and drinks on several floors as well as self-service laundry rooms.

The highlight of the hotel is the incredible breakfast! There is a wide variety of dishes which would appeal to the western palate as well as a huge offering of Japanese food. We were able to have a decent cooked breakfast each day and there was some variation from day to day. We didn't choose to dine at the hotel in the evening as the restaurant seemed a bit pricey but within walking distance of the hotel we found several food outlets including a 'back street' restaurant serving the traditional Hiroshima regional dish Okonomiyaki (pancake, noodles, meat, sauce and cheese) which was incredible! Definite food for the soul!

Right next to the hotel is a 24 hour convenience store which is perfect for those midnight snacks - especially if you fancy something warm as hot food is available.

We thoroughly enjoyed our stay at Chisun Hotel and would most definitely come back if we found ourselves in Hiroshima in the future. Incidentally, there is so much to see and do in the city that we could have easily spent a week here but instead, we had plans in Kyoto.

Room Tip: For extra room, consider upgrading to a King Size room
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  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank DMFL76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChisunHotel_広島, 支配人 at Chisun Hotel Hiroshima, responded to this reviewResponded 19 January 2017

DMFL76 Sama!
Thank you for providing your feedback on our property. We appreciate your insightful comments and are happy to learn that you thoroughly enjoyed our hotel's location and attentive staff associates.Our staff associates are delighted and honored by your kind words and are happy to know that they could help to make your stay special and memorable. We thank you for taking the time to provide us with your review and hope to have the pleasure of welcoming you back again in the future.

Chisun Hotel Hiroshima
Osamu Sugama
Hotel Operation Manager

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Reviewed 1 December 2016

This hotel was within walking distance of the train station and was situated on the main road that the trams ran up and down, with a stop right outside, making it very easy to get to the area of the peace park, etc. It was also very close to Hiroshima's (somewhat quieter) version of Dotonburi, so we found a great local place to eat.
The room and bathroom were very clean, and no smaller than any of the expensive places we stayed in Tokyo. The price meant it was great value, and although there was a misunderstanding about the breakfast deal, the reception staff were very welcoming and helpful. (Basically, if you're offered the reduced rate on breakfast, that can only be obtained the day before, make sure you pay for a voucher there and then. We said Yes to the offer, and then as no one asked for payment, we assumed it had been added to our room bill. But not so, and the next day, the staff's English wasn't quite good enough to understand we'd agreed to it the day before, etc). Breakfast buffet, in the end, probably wasn't worth the money, but sometimes in Japan it was the most convenient thing to do when you have awkward dietary requirements!
Overall, a pleasant stay. Don't be put off by it looking like a "business" hotel - it didn't really have that vibe (or any other!) and was just a straightforward, good value place to stay.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Oggy82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChisunHotel_広島, 支配人 at Chisun Hotel Hiroshima, responded to this reviewResponded 19 January 2017

Oggy 82 Sama!
Thank you for leaving us with your kind review of our property. We are thrilled to learn that you experienced a delightful stay with us,enjoying our convenient and central location,great breakfast buffet as wll as great value. We thank you for taking the time to provide us with your review and hope to have the pleasure of welcoming you back again in the future.

Chisun Hotel Hiroshima
Osamu Sugama
Hotel Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chisun Hotel Hiroshima

Address: 14-7 Noboricho, Naka-ku, Hiroshima 730-0016, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station , Kanayamacho Station
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #13 of 126 Hotels / Ryokan in Hiroshima
Price Range: ₹ 2,806 - ₹ 11,416 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chisun Hotel Hiroshima 3*
Number of rooms: 170
Official Description (provided by the hotel):
【HIROSHIMA, Japan】■LOCATION / in tha middle of Hiroshima city ■INFORMATION / check in 15:00, check out 11:00 ■SERVICES / breakfast : buffet style. ■Room cleaning service(every day) ■FACILITIES / 11-story building, guestrooms: 170 rooms ■PARKING: \1,300 per night (tax included) *Additional parking available nearby.■INTERNET CONNECTIONS / All room:Free Wi-Fi, All guestrooms: Video On Demand system installed Conference rooms: LAN internet access available. ... more   less 
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Also Known As:
Hiroshima Chisun Hotel

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