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“Excellent location, very clean and new rooms”

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Richmond Hotel Sapporo Ekimae
Ranked #7 of 163 Hotels / Ryokan in Sapporo
Certificate of Excellence
Singapore
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent location, very clean and new rooms”
Reviewed 17 December 2010

Stayed for 4 nights at the Hotel and had the best sleep in my 11 days in Hokkaido. The room is very new and clean and the breakfast was great. Although it is slightly more expensive compared to Dormy Inn or other budget hotels, I feel that it is money well-spent. Best of all, it takes only about 3 minutes walk to the underground network of Subway and JR stations (Sapporo). If you have big luggage, walk a bit further and U will find an elevator to the stations.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank limkopi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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550 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
New York City, New York
Level Contributor
102 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 29 July 2010

Pros: Good location (5-10 mins walk from the train station), friendly and helpful staff (some were exceptionally fluent in English), reasonable room and bathroom, comfortable bed, coin laundry facilities available

Cons: We requested a non-smoking room and were disappointed upon arrival to find out that they only had smoking rooms left (ie. if this is important to you, make sure you get their confirmation when booking)

Note: You have to pay upfront when you check in. If you are paying by credit card WITH A PIN NUMBER, the reception staff will direct you to a machine (looks like an ATM) in the lobby which processes the payment and gives you the room card automatically. If you are paying by cash or credit card WITH SIGNATURE, the staff will process the payment at the desk.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 July 2010

Staffs were extremely friendly and willing to go extra mile to help customers even though there is a language barrier.

We had lots of luggages when we checked in during the evening. As my wife was carrying our 10 months old baby, there was only me hauling all the lauggages. However, the lady at the front desk promptly came over to help me loading the luggages to our room.

Room was very clean, simple decoration but all the amenities you ever needed were there.

One thing I was extremely impressed was that there was an afternoon when we left the hotel late in the afternoon so the maids were unable to make our room. However, they have left a bag of amenities and towels in front of our door with a card telling us if there is still anything we need, don't hesitate to let them know. I was so surprise because I have never encountered this kind of room services for all the places I have travelled around the world in the past.

The only thing about this hotel, if I must say something bad about it, is that the air-conditioner didn't seem to work to its optimal. Even though I had the thermostat set to low, the cold air was still blowing hard. But this is just a very minor thing.

If we were to go back to Sapporo again, which we will definitely, this hotel will definitely be on the top of my list.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QLam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 March 2010

Located near Sapporo station. Nice, clean business hotel with friendly, professional staff. A couple of bars and restaurants in the hotel. Rooms are small with a 20" widescreen TV, and great water pressure in the shower. The hotel was quiet. I will stay here on future trips to Sapporo.

  • Stayed August 2009, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zander341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
126 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
Reviewed 19 January 2010

We stayed in Richmond Hotel Sapporo Ekimae December 27, 2009. One night.
We arrived from Tokyo to Chitose Airport, and took the airport bus, got off at the Hotel Monterey Edelhof bus stop, had to walk 3 minutes and across a large street intersection to reach the hotel. Thank goodness it wasn't snowing, but there were snow on the roads, hence our suitcase (bottoms) were wet upon arriving at the hotel's lobby. Now I understand why people put plastic bags around their suitcases at the airport!

Anyways, it was manageable even with 4 kids (ages 6, 6, 4 and 4), and 4 adults... we checked in two Universal Rooms, it's their biggest rooms. Basic, no frills, but very clean, and very good amenities. We paid 14 000 yen for one night, and the front desk has staff who spoke perfect English. Helped us reserve Crab restaurant for dinner, gave us maps and always were so helpful in anything we needed.

Free internet, large LCD TV, fridge (nothing inside) , you can buy drinks to use the fridge.
The location is great, just 5 minutes to Esta building where there are so many dining options, ramen eating center, department stores, and nearby convenience stores.

After 1 night, we checked out, Skybus came to pick us up at the hotel and we headed to Niseko for 1 week of skiing. My son left his stuffed doll at Richmond Hotel, and I called from Niseko's hotel, they mailed it back to me within the next day! That's great service!

Highly recommend this hotel for anyone who isn't demanding luxurious, but clean, and basic accomodation in Sapporo.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katetam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Richmond Hotel Sapporo Ekimae

Property: Richmond Hotel Sapporo Ekimae
Address: 1-1-7 Kita 3jo Nishi, Chuo-ku, Sapporo 060-0003, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Sapporo
#6 Family Hotel in Sapporo
#11 Business Hotel in Sapporo
#15 Best Value Hotel in Sapporo
Price range (per night): ₹ 4,137 - ₹ 11,312
Hotel Class:3 star — Richmond Hotel Sapporo Ekimae 3*
Number of rooms: 182
Official Description (provided by the hotel):
Located in the Sapporo centre, this hotel is a 7-minute walk from JR Sapporo station. Richmond Hotel Sapporo Ekimae features accommodation in smoking and non-smoking rooms, providing free WiFi. All rooms are prepared for guests with limited mobility and feature air purifiers. The comfortable units include a desk, private bathroom and tea/coffee-making facilities. A variety of free ladies’ toiletries is available at the front desk. Richmond Hotel features an on site restaurant, where guests may taste traditional Japanese meals, as well as western-style menu. Breakfast is served each morning at the Hanabi restaurant, located on the first floor. The property is a 20-minute walk to Susukino and a 5-minute walk from Tokeidai. The Sapporo TV Tower is a 7-minute walk from the hotel. The Sapporo Dome is a 14-minute drive away from the property. Okadama Airport is a 16-minute drive from the Richmond Hotel Sapporo Ekimae. ... more   less 
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Also Known As:
Richmond Hotel Sapporo Ekimae Hokkaido

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