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Holiday Inn Hangzhou CBD
Ranked #55 of 2,444 Hotels in Hangzhou
Reviewed 24 January 2017 via mobile

this hotel is in a good position for cbd.rooms are big,also with kitchen,washingmachine.price is good for this size room.staff speaks english quite well.the furniture and rug seem a bit old,they could use a renovation

Stayed: January 2017, travelled as a couple
Thank paula r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this reviewResponded 26 January 2017

Dear customers, welcome to Holiday Inn Hangzhou CBD Hotel, your satisfaction is our greatest pursuit, we will improve the problems you mentioned, and strive to do better, I wish you a smooth work~

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Reviews (118)
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4 - 8 of 118 reviews

Reviewed 5 January 2017 via mobile

Having not stayed in a Holiday Inn property before I expected it to be a lower standard hotel than it was.

Impressed from walking in with a spacious, well decorated lobby and friendly front-desk staff. The staff we dealt with had great English skills, certainly better than our Mandarin! Not all staff are English speakers but there was always someone on staff who was able to help with our more complex questions.

The room was spacious and very clean and nicely decorated. For us the biggest problem with the hotel was that while each room has climate control, it's the model where they centrally switch to either heating or cooling. Even though it was winter, we like a cool room and were disappointed we couldn't switch to cooling. When we asked at front desk for instructions in case we were doing something wrong the proactively organised for a fan to be sent to our room. This was much appreciated. With the heating turned off and the window cracked open, the fan was enough to keep us nearly cool enough!

Hangzhou is such a massive city. This hotel is one of the newer areas surrounded by lots of expensive looking high-rise residential areas. It's not a pretty area but it's clean and there's plenty of shopping malls and local shops nearby. Behind the hotel near the stadium is a strip of local restaurants and supermarkets. I'd highly recommend the bao from the downstairs bao store!

The swimming pool is great and it turns out that a hotel swimming pool might be the only place in China where you get to be alone!

Stayed: December 2016, travelled as a couple
Thank camilla197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this reviewResponded 10 January 2017

Dear friend, very thank you for choosing our Holiday Inn hangzhou CBD and leave valuable comments.Hotel because of the superior location and convenient traffic to meet with friends, all can give you a good impression, we feel honored.You mentioned we continue to carry forward the advantage, shortcoming we are actively to improve, thank you for your attention and support, our hotel staff will be unremitting efforts, to create a warm and comfortable living environment for the guests.Looking forward to see you again soon!I wish you a happy life in hangzhou~

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Reviewed 15 October 2016 via mobile

Holiday Inn Hangzhou CBD has a nice location. It is within walking distance from the MixC shopping mall, and the hotel itself has helpful staffs that can speak English. The hotel has fitness center and sauna in the changing room. It also has pool. All
facilities are open. The room assigned to me is very huge. It has a washing machine and dining area equipped with things needed to cook. The room is big with sofa area and there is a separate shower and tub. I liked this hotel and it exceeded my expectations.

Stayed: September 2016, travelled on business
Thank Benedict U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
杭州钱江新城假日酒店, marcom at Holiday Inn Hangzhou CBD, responded to this reviewResponded 16 October 2016

Dear Mr,
Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City.
There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou around hotel.we will keep on going to improve our service quality to satisfy our valued guest like you . We are looking forward to your next arrival!
Best Regards!

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Reviewed 17 September 2016 via mobile

Competent helpful and friendly receptionist staff. We arrived about 8pm, went for our complimentary drink and had to wait while for drinks to be brought from somewhere else in the building; drinks were good G&T and Heineken. Ate food in an almost empty restaurant due to lateness of hour so there was a limited a la carte menu of about 4/5 European dishes and a couple of Chinese options - had a nice spaghetti bolognese. Breakfast buffet good, varied and plentiful. Main reason for choosing hotel was swimming pool and gym for training which was good enough (about 20m x 6m and clean); gym was limited in scope in terms of machines are stretch areas but all the running and cycling machines worked which isn't always the case in China. Reasonably close to HangZhou East railway station 20mins.
Rooms are room and my one had a great view Would use this hotel again as rates are also reasonable.

Stayed: September 2016, travelled on business
Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
杭州钱江新城假日酒店, marcom at Holiday Inn Hangzhou CBD, responded to this reviewResponded 18 September 2016

Dear Mr,
Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City.
There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou around hotel.
we will keep on going to improve our service quality to satisfy our valued guest like you . We are looking forward to your next arrival!

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Reviewed 24 July 2016 via mobile

About 15 minutes walk distance to the metro entrance. The metro can take you to the Xihu, West Lake or the center of the city easily at a cost of less than 6 yuan. The staff here is very friendly and helpful. As a club member, I got an upgrade from a standard king bed room to a suite of very nice city view for free. The kitchen appliances helped to prepare extra meals for my son at night. The green tea offered for free in the room was really wonderful.

The food in their cafeteria was good. My son enjoyed the special offer for kids of a combination of steaks and fruit salad and juice a lot at a reasonable price of 68¥. The Hangzhou noodle I took was great too.

The only inconvient point is that as its in the CBD area, it is quite in the evenings, and the nearest super market is in a huge fancy shopping mall about 20 minutes' walk from the hotel. And the goods in the market are almost imported goods, which is thereful more expensive than common super markets.

Stayed: July 2016, travelled with family
Thank Ashley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
杭州钱江新城假日酒店, Public Relations Manager at Holiday Inn Hangzhou CBD, responded to this reviewResponded 25 July 2016

Dear Mr,
Warm greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City.There are different kinds of restaurants ,cinema,luxury and clothes shop in the Outlet mall and Mix'C mall around hotel. and also there are Grand Theater ,WaveCulture city,Civic Center,city terrace,Hangzhou Library,Qiantang River and interContinental Hangzhou around hotel.Your recognition of our service is our greatest encouragement, we will continue to work hard. Also hope that you can share your comfortable experience with your family and friends, more looking forward to meet with you again The Times of Holiday Inn Hangzhou CBDl!

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Additional Information about Holiday Inn Hangzhou CBD

Address: No.20 Qianchao Road, Jianggan District, Jianggan District, Hangzhou 310016, China
Phone Number:
Region: China > Zhejiang > Hangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 2,444 Hotels in Hangzhou
Price Range: ₹ 5,243 - ₹ 7,832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hangzhou CBD 4*
Number of rooms: 216
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