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“Warm welcome, great place and excellent staff”

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Wyndham Grand Plaza Royale Hangzhou
Ranked #1 of 2,443 Hotels in Hangzhou
Certificate of Excellence
Reviewed 4 weeks ago

As a business traveller you can't wish more than spacious, well equipped and maintained rooms, delicious breakfasts, flexible and professional staff and good connections to the city with all comforts and interesting places to be. Grand Wyndham has it all against an excellent value for money. Go there !

  • Stayed: October 2017, travelled on business
    • Sleep Quality
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    • Service
Thank martwiggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 898 reviews

Reviewed 5 weeks ago via mobile

We stayed in the hotel one week and hotel is indeed in good location and the staff of the hotel speak really good English.
The staff of the hotel is very friendly and they were trying to support on maximum level.
Most recommend hotel in Hanghzhou China.

Stayed: October 2017, travelled on business
Thank Syed_Muhammad_Adil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

More then excellent trip, because of support and services and hotel location. Specially Anita (customer assistant manager) support and service at all expect excellent. Highly appreciated. To view lake , visit and market easily. Need little improve for Muslim food in plans.

Stayed: October 2017, travelled on business
Thank asifmahmood27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

This hotel has great location and value. Despite getting the hotel for free from my Chase UR points and not being a member of any Wyndham rewards program, they upgraded me to a nice 8th floor room with a balcony and West Lake view.

I also stayed at the Pudong Ritz Carlton in Shanghai during this trip, but I would easily say the Wyndham Grand is as good as that if not better--especially for 1/3 the money. All the RC gets you is status, a spectacular view of the city, fancy bath tub, and someone who drops by your room to bring fruit. Not sure that's worth $300 more per night.

I have platinum status at Starwood and Marriott, but I would still pick this hotel next time to come to HZ.

Stayed: May 2017
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

I travel to Hangzhou after visiting Shanghai and Suzhou and staying in similar hotels, but Wyndham Grand Plaza Royale Hangzhou was the best by far. Amazing location, great room, food, but what really impressed me was the service. From the moment we arrived, Sheyma took care of us and I couldn't believe how good she was, she helped me plan my time in Hangzhou, she gave me great ideas and tips, she even told me prices of some attractions, how much a taxi could be, and much more. She was awesome.
When I thought it couldn't get any better we got a phone call in the room, Anita, to kindly check if she could help with anything, and she did. She helped me plan the next day from morning to night.
The day we checked out, we met Leonardo, again, so good and efficient and Robin (or Robyn, can't really remember).
The facilities are great, location, food, everything, but for me was the service that made the big difference. I can't recommend this hotel enough. Make sure you ask for Sheyma, Anita and Leonardo, they are the best.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank alexcuetos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Hangzhou 310006, China
Phone Number:
Region: China > Zhejiang > Hangzhou > Xiacheng District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#24 Best Value Hotel in Hangzhou
Price Range: ₹ 8,589 - ₹ 14,641 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 293
Official Description (provided by the hotel):
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

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