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“Top notch” 5 of 5 bubbles
Review of Shangri-La Hotel Guilin

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Shangri-La Hotel Guilin
Ranked #2 of 605 Hotels in Guilin
Certificate of Excellence
Sydney, Australia
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Top notch”
5 of 5 bubbles Reviewed 13 April 2012

I was overwhelmed by the service and how beautiful this hotel is. I woke to a beautiful view every morning. Breakfast was a good spread and the dimsums at the restaurant was exquisite.

  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aero_dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,031 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 9 April 2012

The hotel is beautifully sited but out of town. The annoyance is that the main Chinese restaurant is to be avoided at all costs. Faulty Towers renewed. Most of the menu is unavailable especially the cheaper dishes. It is overlit and food is served cold. Nobody speaks passable English. Fish even the one they did have is sold by weight. How can this be trusted?worst of all they get the orders wrong even if you point on the menu. Shame

  • Stayed April 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DocHedley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
90 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 7 April 2012 via mobile

The best hotel in Guilin. The only not good is away from downtown , about 10 minutes drive. The room is big , shower is excellent , bed is good, air condition is excellent. Breakfast just ok not exceptional good. Service is excellent. All in a top price but you rather pay more for good quality .

Stayed March 2012
Helpful?
1 Thank Tommyyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, ct
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

In China one can often afford a hotel splurge and be very happy with it. Of all the hotels I've stayed in in China, this is the clearly the best. It is beautiful inside and out, with very comfortable rooms and very friendly and professional staff. The onsite restaurants are worth a visit on their own merits, and the breakfast buffet is superb. My family loved it. Of course, Guilin is a spectacular place itself.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HAPPAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freshwater, Australia
Level Contributor
554 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
5 of 5 bubbles Reviewed 28 March 2012 via mobile

Stayed here for two nights and we were thoroughly impressed. The hotel itself is quite new, superbly located on a bend in the river to capture the views of both river and hills, the rooms are quite modern and spacious and the service was first rate. We stayed on the Horizon Club floor - the lounge was brilliant and the staff extremely attentive. The Western restaurant is still geared to the domestic tourists - read noisy, smokey etc - but we were able to enjoy 'room service' in the Club Lounge in peace and quiet, with the staff ensuring we enjoyed the experience.

Stayed March 2012
Helpful?
1 Thank jrandsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Guilin

Property: Shangri-La Hotel Guilin
Address: No.111 Huancheng North Second Road, Guilin 541004, China
Region: China > Guangxi > Guilin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 605 Hotels in Guilin
Price range (per night): ₹ 5,759 - ₹ 20,812
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 439
Reservation Options:
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