We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Be careful with spa pricing scams”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Guangdong Nanmei Osotto Hotel Haizhu
Ranked #66 of 3,430 Hotels in Guangzhou
Hong Kong, China
Level Contributor
141 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Be careful with spa pricing scams”
Reviewed 15 February 2012

I went to the spa and selected the 388rmb package which includes 7 massages price. I had only 5 massages, and left to pay. They then told me that since I only had 5 massages, and not 7 massages, that the promotion was not valid. I paid instead 700rmb for one person at the spa! The spa is actually quite nice, but be very careful with their intentionally misleading pricing scam. I even spoke to the manager Mr. Peng Yong Shi (assuming he wasn't lying) and he refused to rectify it. Actually, I did the speaking, and he was kind enough to return the favor by yelling at me in Chinese. I wont go back. FYI, besides the pricing scam, the spa was nice.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank pinyinok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
200

101 reviews from our community

Traveller rating
    37
    47
    12
    3
    2
See reviews for
2
2
10
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Bengaluru, India
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 October 2011

i had travelled here as a bussiness visitor on canton fair.hotel is reasonable priced and innovative interior with garden in all floors.spa of hotel seem to be very popular. people say its best in city. hotel is located at river side and enviroment there is superb. you can spend hours on river bank. you can feel the enviroment. some locals taking cute cycle on rent and some doing skate which is also available on rent there. some bands would play musing and some sing in chorus.lightning on river is awesome. only turnoff in hotel is staff dosent speak english. they should atleast have two person who could speak english .

Room Tip: please choose garden side room
See more room tips
  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank riteshbaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 November 2009

This is a nice lace to stay. Be careful with the room selection, some rooms can be noisy at night with passing traffic, mine was so i asked to be moved which they did no problem. Room good size and with tv and internet access for free. However room was warm and while i adjusted the A/C this had no effect. Large buffet breakfast but it does not cater for western tastes too well. Located beside a river just 10 minutes walk to Shaman Island which features a number of old french buildings. Staff have good english and were pleasant and efficient. There is a spa attached to this hotel and looked like it was well attended over the weekend.

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuciDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2008

This hotel is on the south side of the river. A little bit difficult to get a taxi. But the bell boy did try to help to get one for me. For some reason the taxi driver does not know this place is a hotel. Perhaps because the SPA in the hotel is a bigger business.
The hotel also provide hourly room for SPA guests.

The hotel seems not busy, however the SPA is very busy. Many cars in the parking lot day and night.

Over all the staff are very helpful and polite. The hotel's decoration and furniture are mainly black and white color. Kind of mordern looking. However, there are many small problems, such as lights broken, chips in the bathtub, but this kind of worksmanship is common in China.

The price (include breakfast) is relatively cheaper than the Victory Hotel on the other side of the river.

The SPA is worth to check out. The pools are huge and there is hot foods, cold drinks available for free. There is same gender message in the bath area, there is also opposite gender message is the resting area upstair. There is a huge clean buffet area upstair. The food is decent. It is free for SPA guests.

The staff in the bath area are respectful and helpful.

There are non Chinese guest both in the hotel and the SPA. There was no problem of booking the hotel in English on the hotel web site.

There is one small complain of the SPA. The hotel claim there is a 5% price off the SPA for hotel guests. They did not provide this to me and did not seems care when I brought this up. It was the only unpleasant experiense.

  • Liked — SPA food soft bed
  • Disliked — did not hornor the discount claim
  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank atl_big_al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2008

It is just a bridge away from the central district. A 10min brisk walk across the bridge will led you to shoplets.

You will be greeted by a group of the welcome ladies when entering the hotel. The front desk and bellboy are helpful. Not a lot of taxi around but bellboy assists in haiilng for one.

The floor lounge faces the famous river, it is very beautiful at night.

It comes with two spas - one is day spa and another one is Chinese Spa. The Chinese spa have their guests walking within naked! Too liberal. But is value for money with massages at about RMB200, there is free buffet, movies, steam bath and sauna.

The room is very spacious, zen look. The bathroom is huge with a modern bath tub. The bed is very comfy. Free broadband.

[-]

  • Liked — The room
  • Disliked — nothing
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank meowcsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
Guangdong Victory Hotel
#33 of 3,430 in Guangzhou
570 reviews
Holiday Inn Shifu Guangzhou
#22 of 3,430 in Guangzhou
772 reviews
Show Prices
Show Prices
Show Prices
Customs Conference and Reception...
#178 of 3,430 in Guangzhou
45 reviews
Guangzhou Bauhinia Hotel
#76 of 3,430 in Guangzhou
138 reviews
Shangxiajiu Pedestrian Shopping Street
Jiangyue Hotel
Jiangyue Hotel
#1,328 of 3,430 in Guangzhou
33 reviews
Show Prices
Show Prices
Show Prices

Been to Guangdong Nanmei Osotto Hotel Haizhu? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
200
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Guangdong Nanmei Osotto Hotel Haizhu

Property: Guangdong Nanmei Osotto Hotel Haizhu
Address: No.16 Haiming Street, Zhuhai District, Guangzhou 510235, China
Region: China > Guangdong > Guangzhou > Shangxiajiu Pedestrian Shopping Street , Haizhu District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 3,430 Hotels in Guangzhou
Price range (per night): ₹ 4,199 - ₹ 5,103
Number of rooms: 96
Official Description (provided by the hotel):
The hotel is located just next to the bridge. It has a large spa which appears to be very popular with families. This included buffet food which was available all the time - 24 hrs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Ctrip TA so you can book your Guangdong Nanmei Osotto Hotel Haizhu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing