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12 - 17 of 96 reviews
Reviewed 7 June 2017 via mobile

Very bad service. They didn't provide the menu inside the room so my flying partner and I which is my roomie asked for a menu a couple of times like 6th times and gave it after an hour (we're starving) Electricity would always turned off five times a day or more than that. Loud noises coming from the other rooms (hammering and fixing something) called them and they said they can't do something about it. Like what???

Stayed: June 2017
Thank Thein O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulzar K, Manager at Le Meridien Medina, responded to this reviewResponded 8 June 2017

Dear Mr. Thein
Thank you for your feedback of your stay,we took note of your remark about menu inside the room and we assure you that, immediate action will take .
please accept our sincere apology for noises and electricity failure .

Your feedback is of great value to us and we do hope you will give us another opportunity to welcome you back to our hotel again.
If we can be of any further assistance, please do not hesitate to contact us directly.

With best regards
Gulzar Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

A beautiful hotel with lovely well serviced rooms. Breakfast is excellent and a great deal of choice. As a Western business woman the restrictions irk somewhat however Reception staff are helpful.
Don't expect the restaurant to provide an evening meal, if you push it you may end up wishing you hadn't pushed for them. We had some dodgy prawns and spent the next day speaking to a nominated deity on the big white telephone.
My room was lovely and well appointed which was a good thing as there is no way a woman is allowed out to explore or eat out.

  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Jacqui L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulzar K, Manager at Le Meridien Medina, responded to this reviewResponded 20 May 2017

Dear jacqui L

Thank you for your support for Le Meridien Medina and we look forward to the pleasure of welcoming you back. It is great to know that you had a chance to experience the services at the hotel and appreciated the same.
Thank you once again for taking the time to share your personal Le Meridien Medina experience with us !
Best Regards
Gulzar Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

BEST EXPERIENCE EVER. We were in Elaf Hotel, really close to the Mosque of the Prophet (saw). So we could pray there whenever we wanted. People are amazing, and there are lots of shops and services ! It's a really peaceful city !
May we go back there In sha Allah

Stayed: April 2017, travelled with family
Thank Ndeye Bineta N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulzar K, Manager at Le Meridien Medina, responded to this reviewResponded 15 May 2017

Dear Ndeye Bineta N

Thanks for your Comments but for your kind information , you post your comments on Le Meridien Medina instead of Elaf Hotel.

its great to know that you had a good experience in Medina at Elaf Hotel.
we hope to see you again soon.
Best regards

Gulzar Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2017

This was just a nice clean, friendly hotel. Nothing special, nothing bad. I have stayed at another hotel in Medina that makes this one seem like a palace. The only issues I had was the room key had to be recoded every night. I will definitely return to this hotel..

Room Tip: Book your airport pickup through the hotel.
  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Service
Thank TodZ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulzar K, Manager at Le Meridien Medina, responded to this reviewResponded 6 May 2017

Dear Tod Z

Thank you for your support for Le Meridien Medina and we look forward to the pleasure of welcoming you back. It is great to know that you had a chance to experience the services at the hotel and appreciated the same.
Thank you once again for taking the time to share your personal Le Meridien Medina experience with us !

Best Regards
Gulzar Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017 via mobile

The hotel building was old; the room was comfortable, quite & clean but old design.
Breakfast was very limited & not delicious.
There is no health club but I saw them building one cross the front road but not sure when it's going to open.

Stayed: April 2017, travelled on business
Thank Ata_Elyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulzar K, Manager at Le Meridien Medina, responded to this reviewResponded 10 April 2017

Dear Mr. Ata_Elyas
Greetings from LM Medina
We want to thank you for taking the time to write a review about our hotel on Trip Advisor! Your compliments are very kind, and much appreciated. I assure you that our staff will be recognized for their superior customer care toward you. i forward your comments regarding breakfast to our executive chef, immediate action will be taken about it.
We hope to see you again soon

best Regards
Gulzar Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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