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All reviews masjid nabawi al haram ladies gate walking distance nice hotel other hotels free wifi iftar entrance female cleanliness
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Reviewed 20 April 2017 via mobile

Great looking hotel clean and everything and great location to women's entrance around a few mins walk and also men's but the customer service is terrible people were shouting in the lobby because of the customer service by the management. We were checking out on the Friday 14th April. Our flight From madinah airport was at 10 pm. We had 3 elderly people with us as well and they still didn't let us check out at 3-4 pm . Jummah is a hectic day so I'm advising you anywhere Saudi Arabia don't leave on a Friday.
Straight after jummah they kicked us out of the room and put our luggage outside of the hotel without telling us. Luckily one of our family members was coming into the hotel and seen the luggage outside.
We told them but they never listened, they made us wait outside for 2 and a half hours until our pre arranged taxi arrived.
Disgusting customer service don't stay here.

Stayed: April 2017, travelled with family
2  Thank Issyakujee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

locations is very good walking distance to haram and close to ladies gate..the rate is very attractive and value deal compared to the location and other similar properties nearby, the breakfast was just average,,very clean and modern propery,,,will highly recommend.

  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Renil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2017 via mobile

Excellent hotel and a good location opposite gate 25. Very clean and modern and very helpful staff. The breakfast is good and plenty of elevators. Lots of exchange shops nearby and easy drop and pick up outside hotel

Stayed: January 2017, travelled with family
2  Thank JavedMiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017 via mobile

Its a very nice hotel, hardly 5 mins walk from Haram, the best thing was the parking inside hotel which was free for guests and ideal, prices were reasonable, need little improvement in buffet breakfast in terms of fresh items ,
Rooms were tidy, washroom are good. Overall highly recommend hotel ,
Also they r chaging name to Rove Inn

Stayed: January 2017, travelled with family
Thank alibador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017

I haven't seen better staff who huge warm smile on their faces ready to help you whenever in need. I really recommend this place for visitors. The food is great and always hot, and the hotel is always warm and cosy

Room Tip: rooms at the top have the bets view of the mosque
  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank beenallover2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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