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“Lovely setting and food, but let down by poor service”
Review of Fayrouz Garden

Fayrouz Garden
Ranked #29 of 275 Restaurants in Al Khobar
Restaurant details
Reviewed 3 weeks ago

We came to eat here for dinner on a Friday night. It was busy, and we were unable to get a sea view table but we were still seated outside on a lower level of the garden which was still lovely. The setting and ambience was great; the outside garden terrace is well maintained and decorated, and is perfect at this time of year. The hosts who greeted us and organised our table were very attentive however, from the moment we sat down to the moment we left, the service from the waiters was poor. After reading the menus, a waiter came over and asked if we had finished with the menus, he then proceeded to take our menus away but not take our order. We had to explain that we had finished with the menus but no-one had taken our orders yet, which he didn't seem to understand but eventually he took our order. We then had to ask to order drinks as no-one came to take our order - again the waiter didn't quite understand this and we had to repeat ourselves a few times. When the food arrived, they didn't all arrive together; there were 4 of us, and 2 of the meals arrived together and the other 2 only arrived 15 minutes later. The food was very good though and great value for money. Once we had finished eating, again no-one came to clear our plates or to ask if we would like any coffee and dessert. After 30 minutes our finished plates were still sat on our table, so we asked for coffee and our plates were eventually cleared.
Overall, I would definitely come back again as the setting, views and food was lovely however, I hope the service will be better next time.

    • Value
    • Service
    • Food
Thank _00JR00_
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Reviews (23)
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1 - 5 of 23 reviews

Reviewed 4 August 2017 via mobile

The food is good and the service is excellent,
Professional waiters
The location is very good
Recommended

Thank Ahmad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

A great reception by staff. The place is well designed with outdoor seating overlooking the gulf as well as spacious indoor seating. Both furnished with good quality comfortable furnishings. We were well advised about the best selections. The food was excellent. The courses served in a timely manner without delay. The atmosphere is so good we stayed for quite a good time after dinner chatting. We certainly made an excellent choice.

Thank Kunafa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

Although the food was very good (very nice lamb chops), maybe the best of this restaurant is the service, which is among the best in Khobar/Dhahran, and of course the awesome view of the sea and Khobar itself. If you want to give a good impression, this restaurant is highly recommended for romantic dinner or business meetings as well.

    • Value
    • Service
    • Food
Thank Nando G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017 via mobile

It has a nice see view. Food was really delicious. We ordered grilled fish and shrimp with cream. Maybe the only thing I didn't like is the desert. My order was chocolate fondue with fruits. I got soufflé.

Thank Ebtihal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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