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Reviewed 1 January 2018 via mobile

Stayed in this hotel for 1 night:
“+”
1. Fast reply from hotel receptionist via email to all my questions
2. Very convenient location
3. The rooms are new - furniture, floors, bathroom, etc - that was very nice
4. Even small studios are equipped with a kitchen - you can cook whatever you like
5. Wifi + tv with main channels
6. Friendly staff

“-“
1. Unreasonably high price for a airport-hotel shuttle
Aaaannnd apparently I could not find any other “-“s :-) but yes, I did not have breakfast.

All in all - a very cozy hotel at a comfortable price!

Date of stay: December 2017
Trip type: Travelled on business
Thank Y5688GEolgas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Леся С, Manager at Hotel Grand Canyon, responded to this reviewResponded 18 January 2018

Good afternoon, Olga. Thank you for your review. We're really glad you got only good impression about our hotel.
Our administrators are always ready to order a transfer for our guests. And the price is rather normal among taxi agencies - around 1300 roubles. We'll be glad to order taxi for you the next time you decide to visit us in the future. We'll be waiting for you. Best regards.

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Reviewed 26 April 2017

The room where perfect for a family. Big living rom and nice kitchen and bath. If you have toddlers traveling with you, it is also nice to know that you can have everything from the bed to toys for them.
The breakfast in the hotel where not that great, so I would recommend to have the breakfast in the room or at the shopping mall just beside the hotel. The only problem in the room wold be the thin walls between the rooms. Sometimes you could here conversation from the room next door. Overall it was a good experience at the hotel.

Room tip: Upper floors is better.
Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Roar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Леся С, Администратор at Hotel Grand Canyon, responded to this reviewResponded 10 May 2017

Good morning. Thank you for finding time to write a review about our hotel. We're very glad you have almost only good things to remember about our hotel.
Your review about breakfasts will be told to administration of the restaurant.
We'll be glad to see you in our hotel. Best regards, administrator Olesia

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Reviewed 22 October 2015

I am talking about the one on ho shin mi city ,Petersburg,,
Nice location,friendly reception, big rooms & that's it...
no, coffee ,tea ,toiletries ,nothing,just shoe shine...
Tragedy is if you are veg & walk in for b.fast..
There is one person ,once in 2 days,who can speak English, corn flakes/cold milk , u have to google & translate, u r given a choice,after exchange of words, either 3 slices of toat & butter or toast & chesse... u cont have both & eat it too.No juice,no fresh fruits,no salad, Niet,niet...
By any std. it is not acceptable, leave alone asia,middle east... Even Bulgaria,latvia,syria were way above...
empty stomack, yhis joke, u cont have a hearty laugh even...

Date of stay: October 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank natsty147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viktoria U, Управляющий at Hotel Grand Canyon, responded to this reviewResponded 28 December 2016

Good afternoon. Thank you for your review. We’re glad you may say a lot of good about our hotel (location, work of our staff, the size and comfort of our rooms etc). All our rooms are equiped with full functional kitchen with all the necessary either for cooking or for laying the table. We have a very good shop on the first floor of our hotel where you may buy the most necessary products. If you have a bigger shopping list you may always visit 3 big stores not far from our hotel.
We are glad to inform you that now our breakfasts are served in buffet form. So now you have a possibility to choose whatever you want to start your day with including vegan menu.
Come back to us! We’re sure you will like all the changes.
Best regards

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Reviewed 7 November 2018
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Date of stay: October 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Леся С, менеджер at Hotel Grand Canyon, responded to this reviewResponded 9 November 2018
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Reviewed 24 September 2018
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Date of stay: January 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Леся С, менеджер at Hotel Grand Canyon, responded to this reviewResponded 25 September 2018
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