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“Wierd owner”

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Pio Bed & Breakfast on Mokhovaya
Ranked #113 of 906 St. Petersburg B&B and Inns
Moscow
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wierd owner”
Reviewed 6 March 2012

We were very happy when we arrived there (May 2010). The location is nearly the best in the city, the interior is cheerful and nice (if you don't mind Ikea furniture), the staff is very polite and helpful. However the owner, Pio, was very unfriendly and hostile. It was weird enough he barely squeezed out "hello" and was constantly checking on us. (3 grown-up people in late 30-s). On the third day the receptionist called our room and said the owner was unhappy we didn't "clean the mess" in the kitchen. We were shocked because we didn't use the kitchen for cooking at all (unlike other guests). The only thing we used was drinking water and apparently we didn't wipe off the water "stains" from the sink after we washed glasses. It was the first time I've heard of such a ridiculous claim from someone who charges around $100 per night for quite modest accommodation..
The receptionist apologized and said that Pio can be unpredictable in his reactions to guests. In other words it really spoiled our impression of this place and now when I'm considering going back to St.Pete I'll definitely choose another hotel.

Anna Coppola

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank anna_napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Oslo, Norway
1 review
Reviewed 24 July 2010

We booked Pio for 5 nights after reading some good reviews about the place.

We booked and payd our room several weeks in advance but when we arrived we where told that our room was not available. They said the people in our room couldnt make their flight home and the hotel aloud them to stay an extra night. Maybe nobel but why should this effect other guests who also are on vacation?
They gave us the option to go to another hotel for the night or take a single room with discount. They told us this after we had carried our luggage up to the 4th floor in 30 degrees celcius. Because we where tyred from a day travelling we excepted the offer.

The next day we where moved to a double room. Because it was a warm period in St Petersburg the whole hotel was warm and this room was no exception. It was really uncomfortably hot and very noisy due to construction work going on in frond of the hotel (ok, thats not their fault).

After 3 nights they told us what our "discount" would be. They gave us 500 Roebels (thats around 12 euros). That was the difference in price between a single and double room and they regarded this sufficient. They said that they would do registration for free but we later found out that was complementary anyway if you stay with them for more then 3 nights.
We told the girl from the reception that we didnt regard this a suitable compensation for a night on a skreeky stretcherbed. She would take it up with her boss but ofcourse they never contacted us about this matter again.

The location of the hotel is good and reception and kitchen staff are friendly but i wouldnt recommend this place for stays longer then 2 nights.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mischa049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2008

Having seen mostly positive feedbacks of the B&B, I took my chances.

I stayed there from 1-5 September this year and can only say good things about the staff and the location.

Location is prime ! If you are like me and need to be in the centre of the city then that’s the place to stay. The B&B is less then 5 min away from the Nevsky Prospekt, and 15 min away from the Hermitage by foot (!).

The B&B's only drawback is it's poor sound isolation of the rooms... that’s an issue with many other places.

The staff of the B&B : Olya, Nastya, Sveta and Lyuda are great ! They are always helpfull and stay on the positive side even when things don't look good.

All in all, I wouldn't recommend this place for travelers with kids, but for everyone else, who’s budget conscious, that’s a good place to start tour of the Western Gates of Russia.

  • Liked — Location
  • Disliked — Sound isolation
  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank DubaiElsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2008

I do not recommend staying at Hotel Pio. After our first night, we were told that the hotel had been over booked and that we needed to transfer to another hotel. The first alternative that was offered, was Hotel St Peterburg, which is an additional 2km from the city center and on the Vyborg Side. This was too far away compared to Hotel Pio and we rejected the offer. The second alternative was in the city center, Mini Hotel Palermo, but it was a tiny room with only 2 beds (we were 3 people) and the quality was much lower than Hotel Pio, so we also rejected. By this time, we had spent an entire day running from hotel to hotel and arguing with the staff and owner of Hotel Pio. We had agreed to clear our room under the conditions that we are supplied with an alternative that is located the same distance or closer to the city center as Hotel Pio, is of the same quality and does not cost us extra. By now it was 12 midnight and we still did not have a bed for the night. Hotel Pio claimed that all hotels in St Petersburg were fully booked, except Hotel Pribaltiyskaya, which is on the west side of Vasilevsky Island. This is about 5km from the city center and there is no public transportation near it, so we refused. We finally took things into our own hands and found a room at the Renaissance St Petersburg, by St Isaac's Cathedral. Hotel Pio, however, refused to refund us the extra 100 EUR/night that we would need to pay, claiming that they had found us a perfectly acceptable alternative with Hotel Pribaltiyskaya. Tired and frustrated we simply took the room at the Renaissance at our own expense. Do not stay at Hotel Pio if you want to avoid this kind of hastle. I have heard from 3 other travelers that they had also been moved out due to overbooking. We lost an entire day of our 4 day stay, spent an extra 300 EUR, and had to deal with alot of stress and frustration.

  • Stayed May 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank germ420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 January 2008

The location of the hotel hotel is excellent... walking distance from the main tourist sites such as the Hermitage. The B&B is located on the 4th/5th floors of an old building (no lifts) - although the front door leads to a very shabby staircase, the B&B itself is very modern, well-lit and comfortable. Bedrooms are very well sized with windows overlooking quiet streets. A communal laptop computer is available in the lounge for guests to use, and the kitchen is also available for for making tea and coffee. Very homely and informal settings. Staff very friendly, polite and helpful.

Stayed December 2007
Helpful?
1 Thank HumphreyDavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pio Bed & Breakfast on Mokhovaya

Property: Pio Bed & Breakfast on Mokhovaya
Address: Mokhovaya St., 39, St. Petersburg 191028, Russia
Region: Russia > Northwestern District > St. Petersburg > Liteyny
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #113 of 906 B&Bs / Inns in St. Petersburg
Price range (per night): ₹ 3,230 - ₹ 6,782
Hotel Class:3 star — Pio Bed & Breakfast on Mokhovaya 3*
Number of rooms: 10
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Also Known As:
Pio Bed & Breakfast On Mokhovaya Street Hotel St. Petersburg
Pio Bed And Breakfast On Mokhovaya Street

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