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All reviews floor restaurant top floor swimming pool lobby bar great breakfast buffet within walking distance tour group rooms are comfortable standard room souvenir shop georgian restaurant wifi connection open the window decent size tourist attractions excellent hotel reception desk
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Reviewed 31 July 2006

I stayed at the Hotel Ambassador for four nights during a July 2006 holiday trip, on my first visit to Russia. I was quite pleased.

The hotel is new and everything is clean and sparkles. The facilities are up to modern, quality lodging standards. In fact, some of the public areas of the hotel, such as the main dining/breakfast room, are quite beautiful.

My room, a standard room, one step up, I think, from a listed “budget” room, was well-equipped and pleasant, but small. Still, for some reason, I didn’t feel claustrophobic. I would have appreciated an in-room coffee/tea maker. The flat screen TV had several interactive features, which took me the entire stay to figure out. However, the on-line wake-up call using the TV was fun and actually worked.

The included breakfast had extensive offerings; all of the ones I tried were delicious. Unlike many hotels, the staff, in general promptly, cleared the tables and were attentive. Unfortunately, supplying hot water for tea, as opposed to just lukewarm water, was beyond its capacity.

The staff I dealt with were friendly and eager to please. I had many questions of the concierge, which were all answered accurately and with a helpful attitude.

As for the location, in my opinion, it is not centrally located and is not near the city’s major sights. However, on two occasions, I did walk to and from the Mariinsky Theatre in 20 minutes each way, to attend nighttime performances, and I felt perfectly safe. But, the Hotel Ambassador is not within walking distance of The Hermitage and other major tourist venues. The key to my enjoyment of the hotel was that I learned to use the subway, the nearest stop being about a 10-12 minute walk from the hotel.

The Hotel Ambassador is rightly rated “four stars,” and I would stay there again.

  • Stayed: July 2006, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
23  Thank Bangkokexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: October 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nataliya P, Менеджер по обслуживанию клиентов at Ambassador Hotel, responded to this reviewResponded 2 days ago
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Reviewed 2 weeks ago
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  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nataliya P, Менеджер по обслуживанию клиентов at Ambassador Hotel, responded to this reviewResponded 2 days ago
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Reviewed 2 weeks ago via mobile
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Stayed: June 2018, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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Room Tip: onze kamer keek uit op de binnenkoer , het was er heel rustig
  • Stayed: September 2018, travelled with friends
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nataliya P, Менеджер по обслуживанию клиентов at Ambassador Hotel, responded to this reviewResponded 2 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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