We're brazilians. Last January, we were in this hotel and my wife bought a russian doll (with a black hat) in the shop of the hotel. In a moment of distraction, in the lobby, my wife forgot her doll in a bag, next to a sofa. After, we did return to Brasil.
We sent an e-mail to the hotel, asking for the doll. We did propose to pay post services to delivery the doll for us here in Brazil. They ignore us. We did not receive neither an email.
The hotel is very good and confortable, but we lived this unpleasant experience.
- Free Wifi
- Breakfast included