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“Best Location, Best Hotel, Best Service”

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The Ritz-Carlton, Moscow
Ranked #8 of 335 Hotels in Moscow
Certificate of Excellence
Reviewed 10 November 2017

First off, I would like to thank everyone from the Cafe Russe Team (Sandugash, Aysa, Jenny, Roza, Sveta) for making this experience memorable. After spending three weeks in Moscow, for being in Russia for the first time in my life, the Cafe Russe team alongside the staff at the Ritz have made it feel like home. Take a look at the photo attached as they gave me a gift the night before my flight! How kind.

As this was my first Ritz experience, I had no idea what to expect. What I received however, was phenomenal service. Everything down to the finest detail was brilliant, and I am so very thankful I was able to have this experience. This hotel is not only pristine, its located right in the heart of Moscow allowing easy access to metro stations, red square, restaurants, and anything else your heart could want.

Again, I'd like to praise Cafe Russe within the Ritz for all of the hard work and great food. The breakfasts here were memorable and did not get old after three weeks straight! Even more so, the dinners are phenomenal (highly recommend the sirloin steak). All of the employees here were phenomenal and after three weeks it was almost like family!

Room Tip: High floors not facing the courtyard
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  • Stayed: November 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank JoshuaDrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 1,732 reviews

Reviewed 9 November 2017

Great hotel at walking distance of Red Square. Beautiful hotel interior and rooms.Very friendly personel. Great breakfast with a large variaty of fresh and high quality food. Nicely equiped fitness room. Beautiful indoor swimming pool with spa area to relax after a busy day. Great O2 lounge on top floor with beautiful view on Moscow sky line.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
Thank damienr128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Hello to everybody!!
Recently got back from Moscow and had a pleaser to stay in Ritz Carlton Moscow.
We had a nice suite with Red Square view and a Lounge aces.
Let's start from the airport where you get just first impression about the hotel from the person who been greeting you. It was nice. Very good and professional drive with a driver Roman.

Arriving at the hotel and check in moment wasn't very smooth and professional. Girls in the reception are very nice but they need to be trained to deal with guests.
But thank you very much for them to upgrade us from Red Square view Lounge aces room to a very beautiful large suite with amazing Red Square view.

The Lounge it's nice,with beautiful view over Red Square and Cathedral of Christ the Savior.
Where you could get good breakfast (big choice of everything what you really wish to have for breakfast-typical Russian and international dishes), light lunch and light dinner and any kind of drinks all day long.

Room service it's good and food it's tasty.
By the way the are very quickly to deliver it!!

Being in Moscow unfortunately I caught a cold.
But personal of the hotel didn't give me a chance to feel bad and miserable. They took a good care of me.
Specially I would like to send Big thanks for head concierge of Ritz Vitaliy!!! If you deal with him you know you are in good hands.
He will arrange anything and everything you wish right away.

General opinion about Ritz Carlton Moscow is very good. I will be back there for sure while I am in Moscow.
Because I believe the are the best location hotel and they are very good in what they are doing.
And also, you can't beat this stunning view owner Ref Square!!!

Stayed: October 2017, travelled on business
Thank Alla_G_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017

For my first time visiting Moscow and Russia for business purposes, the Ritz-Carlton managed to make my stay incredibly comfortable and relaxing. During my stay, the king of Saudi Arabia was in the city and his congregation was staying in the same hotel, so security was understandably strict, but hotel staff were totally accommodating and apologetic. The hotel also played host to my business exhibition which meant that I rarely needed to leave! In room dining service was to a very high calibre, arriving on time and to a very good standard (I recommend the Beef Stroganov!).

Would defiantly stay again and high recommend to any visiting Moscow, either on business or pleasure.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank joshburt93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

I've been in Ritz Carlton for 3 days for a business meeting. All was very good: room clean and very comfortable,service was very fantastic; I suggest to try the spa for some relax moments, was the best to restore ourself from the cold russian weather. Thanks a lot to all the staff,especially to the people employed to the room service. Best wishes.

Stayed: October 2017, travelled on business
Thank alessandromora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Phone Number:
Region: Russia > Central Russia > Moscow > Tverskaya
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Moscow
#5 Business Hotel in Moscow
#6 Family Hotel in Moscow
#8 Luxury Hotel in Moscow
#10 Romantic Hotel in Moscow
Price Range: ₹ 22,373 - ₹ 47,647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel in Moscow, Russia offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Cafe Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow

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