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All reviews armenian restaurant conservatory lounge red square top floor rooftop restaurant excellent hotel within walking distance central location rooms are spacious kremlin tsum concierge gym luxury doorman minibar
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Reviewed 26 October 2021

We have stayed at the Ararat Park Hyatt with my family between 13-24 Oct 2021, this was our visit to Moscow, a young lady at the Reception made our stay so wonderful catering for every need we had, this exceptional gem called Ekatrina, the hotel was perfectly located, the weather was beautiful, the hotel staff were of a high standard, something that is rarely seen especially during the Pandemic, and I wanted to bring to the attention of any visitors selecting the Ararat Park Hyatt.
Restaurant at the 2nd floor serve breakfast daily, a feast on its own, managed by a gentleman called Ahmed, helped by dedicated team, whom they will spare nothing to make you enjoy your meals.
Every single department in this hotel deserves respect and should be commended on their dedication.
I was really sad to leave Moscow, but will be back very soon.

Date of stay: October 2021
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Review collected in partnership with Hyatt Hotels
Thank saida760
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mattheos Georgiou, General Manager at Ararat Park Hyatt Moscow, responded to this reviewResponded 27 October 2021

Dear Said A,

Warmest greetings from Ararat Park Hyatt Moscow!

Thank you for your detailed and thoughtful comments and your valuable time you have taken for your wonderful review!
Nothing delights and excites us more, than a fully satisfied customer, such as yourselves.
Please be rest assured, that I will personally thank Ekaterina and Ahmed for the empathy and care they have extended to you.

We already look forward to welcoming you back soon so that you can feel our hospitality again!

Best wishes,
Mattheos Georgiou,
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2021

Ararat Park Hyatt continues to shine brightly in Moscow. It just celebrated its 19th anniversary, yet it still feels brand new. The service is superlative, to say the least - highly personal, and very effective and the whole client-facing staff operates like a well-oiled machine. The food is of the highest quality too - in all three of the restaurants plus outstanding room service too. The ground floor lacks a little atmosphere - there is currently no cool cafe or bar there to hang around in or to meet friends (although the 10th floor is great for exactly that), but this is partly compensated for by the very high quality service levels at every touch point. Following Covid, the hotel appears to have carefully reviewed all its operations and has implemented a wide range of changes - big and small - to improve guest comfort and safety, yet without at all spoiling the extraordinarily good guest experience I have always loved here. Overall, it continues to be an absolute treat to stay at this wonderful Moscow hotel.

Date of stay: October 2021
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Review collected in partnership with Hyatt Hotels
Thank Norriz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mattheos Georgiou, General Manager at Ararat Park Hyatt Moscow, responded to this reviewResponded 22 October 2021

Dear Norriz,

Greetings from Ararat Park Hyatt Moscow!

Thank you for your wonderful and detailed review! This is highly rewarding!

We are truly delighted to learn that you have enjoyed your stay with us and that you appreciated the service provided to you by our team members. I have personally shared your comments with all of them, in order to encourage them to continuously walk the extra mile. We already look forward to welcoming you back soon and remain at your disposal in case we can assist you further in any way.

Warmest regards,

Mattheos Georgiou
General Manager

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Reviewed 11 October 2021

Privileged location (steps from Red Square, best shops and restaurants), coupled with excellent service and great food. Friendliness coupled with professionalism of services. Hard to beat on the international scene of 5 star hotels.

Date of stay: September 2021
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Review collected in partnership with Hyatt Hotels
Thank AnnDunshee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mattheos Georgiou, General Manager at Ararat Park Hyatt Moscow, responded to this reviewResponded 11 October 2021

Dear AnnDunshee,

Greetings from Ararat Park Hyatt Moscow!

On behalf of my entire team, I would like to sincerely thank you for taking your valuable time to publicly share your positive experiences made during your most recent stay with us.

We all look forward to welcoming you back to your Moscow home soon.

Stay well,

Mattheos Georgiou
General Manager

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Reviewed 8 October 2021

Professionals at the highest level. Pampering the guest means feeling at home.
Location, service, attention to detail, amenities, functional design: all perfect.
For me to stay in Moscow means to cross the doors of Ararat Park Hyatt

Date of stay: October 2021
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Review collected in partnership with Hyatt Hotels
Thank DaviCarda10
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mattheos Georgiou, General Manager at Ararat Park Hyatt Moscow, responded to this reviewResponded 11 October 2021

Dear DaviCarda10,

Thank you for your wonderful comments! We are thrilled to learn that we impressed you during your most recent visit to Moscow.

We wish you safe travels and look forward to welcoming you back soon.

Warmest regards,

Mattheos Georgiou
General Manager

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Reviewed 19 September 2021

Very cozy and clean hotel in fantastic location in heart of Moscow. Garden Suites' views are totally stunning.
The staff works very good even in non standard situations.
The only downside is lack of parking, you can use public parkings around, but they are a bit pricey.

Date of stay: September 2021
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Review collected in partnership with Hyatt Hotels
Thank tml605
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mattheos Georgiou, General Manager at Ararat Park Hyatt Moscow, responded to this reviewResponded 22 September 2021

Dear tml605,

Greetings from Ararat Park Hyatt Moscow!

We are delighted to learn that you have enjoyed your stay with us and that you appreciated the service provided to you by our team,
who already looks forward to welcoming you back in near future.

Best regards,

Mattheos Georgiou
General Manager

Report response as inappropriate
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