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“Homelike Environment”
Review of Lotte Hotel Moscow

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Lotte Hotel Moscow
Ranked #1 of 327 Hotels in Moscow
Certificate of Excellence
Reviewed 17 March 2012

Due to my work I travel to Russia quite often and I have to admit that the Lotte Hotel is the best out of all 5 star hotels I have stayed in Moscow.
This hotel has great location, modern equipment, and what is most important has well trained professional staff.
This year it happened that I arrived to Lotte hotel on my birthday and the staff of this hotel made it really memorable for me. I had a room upgrade, flowers, champagne and even a birthday cake! I want to thank everybody who happened to work on February 2 for their professionalism, kindness, and capacity to create a warm homelike environment!

  • Stayed: February 2012, travelled on business
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4  Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 March 2012

It's a 5-star hotel - very nice, very new, very clean. Hardwired Ethernet in addition to (sometimes spotty) wireless. We found the staff to be excellent; as an added bonus, one of the concierges looks like James Franco. Tips: there's a grocery store in the basement of the Lotte Plaza next door. Also try the "Sesh Besh" Ajerbaijani restaurant about a block downhill.

  • Stayed: March 2012, travelled on business
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2  Thank AvidTraveler22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

i travel regularly to russia for work and the Lotte hotel is, no doubt, the best business hotel i have been so far.
Very confortabe room, very fast wi-fi, great pool and sauna, and good location.

Room Tip: Not in the front. Too much traffic on the main road.
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  • Stayed: March 2012, travelled on business
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2  Thank antoniogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

The Lotte Hotel in Moscow is a grand building, centrally located in the city and close to a metro station.

The rooms are all luxurious, well maintained and of a good size. The public rooms are the same.

The staff are really what makes this hotel a delight. They are very smartly turned out, all of perfect deportment and all of them have the most charming set of manners on them. After a really bad day, these people will cheer you up and make you feel at home, and nothing seems ot be too much trouble for them. I have never heard anyone say "no"!

If I had to choose a hotel to live in for the rest of my life, it would be the Moscow Lotte.

Room Tip: If you like to see the street outside do not be afraid of noise from it. The rooms are soundproof.
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  • Stayed: February 2012, travelled on business
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4  Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

Personalized service which is easily the best in Moscow and certainly tops globally. Staff will all go out of their way to design a perfect stay. From concierges that double as personal assistants to a Front desk staff that makes you feel like you are staying at home to the bellman and security that are always there to lend a hand and of course a smile, which can be rare in Moscow.

Rooms are spacious and bathrooms have huge walk-in showers and baths. The spa and health club is the best in Russia and the pool alone is worth the trip.

Location, Location, Location - With traffic as bad as it is in Moscow - this location is easy access for central or for Moscow City.

  • Stayed: February 2012, travelled on business
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1  Thank DanielNYC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Phone Number:
Region: Russia > Central Russia > Moscow > Arbat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 327 Hotels in Moscow
Price Range: ₹ 23,220 - ₹ 50,862 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
Official Description (provided by the hotel):
The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGUmi, a modern Japanese restaurant. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more   less 
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