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“Takes money from the account of people, THEY, not BOOKING.COM”

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Panorama Business Inn
Ranked #26 of 57 Hotels in Cluj-Napoca
Reviewed 21 July 2017

Jerks!!!! They took away from my account 45 $ because I reserved two room on booking.com and one of the rooms was not described as in the reservation. I made the reservation a hour ago and canceled the reservation immediately in order not to discomfit the personal from the hotel, but it seems that in order to make profit and gain black money without enjoying their services, they decided to ruin my holiday and charge. Booking.com gave them the possibility to decide if they charge or not and they decided to charge. Shame on you! Please do not book. I can recommend other locations where we had a very good time here in Cluj.

Room Tip: They are jerks! DO not book here.
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  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Stefan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (21)
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1 - 5 of 21 reviews

Reviewed 10 March 2017

The hotel is very nice, modern, clean, with all needed facilities. Free parking. Breakfast included. Free WiFi. It is a remote location so you need transportation to reach the centre. Quiet area, although it is on a main route with a lot of traffic. But the windows are not facing the street, so it is not a problem. The room may seem small but I did not need anything bigger. Nothing to see/ nowhere to go to in the area. Good price.

Room Tip: Ask for a room far from the street
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  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank editura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2017

Very nice rooms, excellent breakfast, comfortable beds. The bathroom is a little bit small, but overall the location is great. Staff is friendly and helping all the time. The location is not so close to the city center, but it's 5 minutes by taxi.

Room Tip: great bed and excellent breakfast
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  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Radu Stefan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2016

This hotel was booked for me on this trip to Cluj and I was looking forward to it as it is within walking distance to the office.

I was greeted kindly on my arrival but alas the hotel does no evening food, so you have to ask for a taxi to take you into the Cluj city centre to eat.

The room and bathroom were very clean with good TV and wireless (once I found it as the wireless signal was a different name than listed). I was disappointed that there was no desk, so working on my lap while sitting on the bed was not ideal. Also I was surprised that there were only hooks in the wardrobe, so all my shirt and suit had to hang together with no room to space them out (see pictures)

There is a small mini bar in the room, which was loud and noisy through the night so I unplugged it. No tea or coffee facilities either.

There is a small gym and a sauna, which I unfortunately didn’t have time to use.

Breakfast was standard in comparison with other Cluj hotels and did what was needed.

The main sticking point to this hotel however is unfortunately nothing to do with the hotel itself. You are near a mainline train crossing which ‘dings’ when the barriers are going down. When the train goes through, for some reason the drivers feel the need to sound their horns, irrespective of the time. Now, in Cluj and Romania many people keep dogs as guards for their gardens and houses. Which means that they are in the gardens at night. Unfortunately the train’s horn starts all the local dogs barking. This then continues for the next 15 minutes until they calm down. Then an hour later the next train comes…. You get the picture. Good for Panorama Business inn that they give good air-conditioning and double glazing, so shutting the window stops the noise at night so you can get a good night’s sleep.

I would return if required.

  • Stayed: September 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016

This hotel is a hidden gem. The price is exceptional for a four-star hotel. The rooms are comfortable and there is a small garden where you can have coffee and relax. It is not located in the centre, but this is not a drawback since taxis are extremely cheap. Moreover, you will get all possible assistance from Alexandra, the receptionist, even if you request is not included in her job description. (She recommended a good restaurant and helped us plan the trip to Transfagasan road.)

  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Iliyan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Panorama Business Inn

Address: Strada Taietura Turcului nr. 58, Cluj-Napoca 400285, Romania
Region: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Cluj-Napoca
Price Range: ₹ 2,969 - ₹ 3,744 (Based on Average Rates for a Standard Room)
Number of rooms: 14
Official Description (provided by the hotel):
In 2014 we have opened Panorama Business Inn 4* to satisfy especially a maximum demanding degree, by means of the facilities we provide to our business clients. Therefore, in order to carry out the management services of corporate meetings, the conference room is modernly equipped, to the highest standards: HiFi sound system, encrypted videoconference system, advanced laptop, video projector, big size screen with remote control, Smart Board that allows the use of the work surface by two people simultaneously. Panorama Business Inn provides accommodation for 31 guests in double rooms, triple rooms and special rooms for disabled people. Therewith, on site, you have access to a SPA centre that includes sauna, fitness room and massage room. For our guests, a guarded underground private parking is available for free. We have conducted this kind of events for over 20 companies so far and we have the necessary experience to guarantee you a successful collaboration. ... more   less 
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Also Known As:
Panorama Business Inn Cluj County/Cluj-Napoca

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