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Reviews (141)
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All reviewscourtyard restaurantgreat locationold townbalcony walkwaysolo femalenice hotelhotel is locatedthe main squarecentral courtyardlot of traffic noisefast wifitrain stationmichael's churchbreakfast includedwould definitely stay here againno air conditioningspent two nights
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Reviewed 10 September 2017

Stayed there for a night, it's a central location, rooms are clean, bit outdated. Fairly expensive, given I lodged in Budapest centre for less!
I happened to drop one of the glasses in the bathroom and, mentioning it on my check out, the receptionist said he's afraid I had to pay 10 Ron (£2.5) for it. It's not that I mind, it was my fault, but considering the cheap quality of the coarse glass, that I cleaned everything up and apologised, I found it very petty to be charged.

  • Stayed: April 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank nikkyclinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTransilvania, Public Relations Manager at Hotel Transilvania, responded to this reviewResponded 11 September 2017

Dear guest,

We appreciate that you took time to review our property. We also deeply apologize for the uncomfortable situation. We will take measures so that this won't happen again.

We wish all the best!

Yours faithfully,
Hotel Transilvania

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

This is not a big fancy hotel but quaint with with many conveniences. Don't always go by your first impressions. As a solo female traveler it met many of my needs. It is about a block and a half to the main square. The evening I arrived there was a cultural festival on in the square - music, dancers, a market - very entertaining. I didn't feel uncomfortable walking back to the hotel at a late hour The hotel could use some updating but it has a very pleasant enclosed terrace where you can relax with a drink, have breakfast or dinner. Just 2 streets over from the front entrance is a lively
pedestrian only area of restaurants with terraces. From the hotel it is a 5 minute walk to the ancient Franciscan monastery, or an 8 minute walk to the indoor market. Directly beside the hotel is a very posh shopping centre that also has a grocery and many prepared foods.
Breakfast at the hotel has a good variety - scrambled eggs, sausage, ham, cheeses, salad items, stuffed mushrooms etc. The rooms are a bit dated but this is Romania and they are trying very hard and doing a good job trying to please tourists. The bed was comfy and the sheets good. The reception staff are very kind. The taxi to the airport for an early morning flight was 24 lei + tip

Room Tip: No elevators to get to 2nd floor. Windows face courtyard.
  • Stayed: August 2017, travelled solo
    • Location
    • Rooms
    • Service
2  Thank JZener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTransilvania, Receptionist at Hotel Transilvania, responded to this reviewResponded 1 September 2017

Dear Guest,
We highly appreciate your feedback. We are making constant efforts to improve our services. We are looking forward to seeing you again next time you visit Cluj.
Yours faithfully,
Hotel Transilvania

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Reviewed 28 August 2017

We were recommended to stay in this hotel by a friend who lives in Cluj, and we were not disappointed. The rooms are of a high standard for the money, the staff were friendly and helpful, with the reception staffed 24 hours a day, and the courtyard restaurant/bar was a very nice place to meet people and to rest - it has shade for the whole day which is very good in the summer.

The hotel is very centrally located, and well placed for bus lines. This is also a slight caveat to the review - due to the central location there is quite a lot of traffic noise, but that's to be expected given how close to the centre the hotel is.

I didn't eat dinner at the hotel, but breakfast was very good with a selection of continental, english-style, and local dishes, and I understand that the evening menu is to a similar standard.

If I were to return to Cluj I would definitely stay here again.

Room Tip: Rooms at the front of the hotel and on the ground floor will be quite noisy.
  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
2  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTransilvania, Front Office Manager at Hotel Transilvania, responded to this reviewResponded 30 August 2017

Dear guest, we greatly appreciate that you took your time to review our property. We wish you all the best and looking forward to seeing you again! Best regards, HT***

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Reviewed 28 August 2017 via mobile

Very comfortable hotel . Room was clean and did the job . There is a fridge and hairdryer . Nothing to really complain about the room .
The staff were all very friendly.
My only criticism is the breakfast , which was average at best . It seemed as if everything was put first thing and just left . On the first two days we went for breakfast at 9.00 , on the first day the egg was a little stale , on the second it had run out and was not replaced . On the same day , the tea and coffee had run out by 9 and was not refilled

Stayed: August 2017, travelled with family
Thank jebuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

The front is unimposing but in a great location, next to a small shopping center with grocery and steps from most sights. Each superior room and suite had something different that made it special. The suite had a separate small living room and a normal bathroom. One of the Superior twins had a jetted tub and another had a deluxe shower. Rooms overlook their inner courtyard so there isn't a lot of traffic noise in most of them. There are table in the courtyard so if there is a noisy party there you might have noise but we didn't. Staff is friendly. The breakfast is good with some variety from other hotels.

  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank 1Worldwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTransilvania, Front Office Manager at Hotel Transilvania, responded to this reviewResponded 10 August 2017

Dear guest, we greatly appreciate that you took your time to review our property. We wish you all the best and we hope to see you again in the future! Best regards, Hotel Transilvania***

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