I stayed in this hotel with my foreigner friends and booked 2 rooms, service is terribly poor and no sense of hospitality at all as I expect from a well known hospitable ilonggos, despite I register myself and indicated that I am a Hotel General Manager from abroad, sad to say that during the middle of the night one my companion can't breath while asleep as if somebody's covering her face, afterwards my other companion was possessed and talking in other language that we can't understand. I called up the front desk that we need to transfer to another room, but sad to say the action was slow and took too long for them to respond. We all slept in one room and during check out I complained about the unforgettable experience we had but it seems that everyone is speechless, they charged me with 2 rooms despite we used only one room even I complained .
I regret that I chose this hotel and it was my first time to stay there...sad to say there are more good hotels in the city with good locations and great service.
I don't recommend this hotel anymore.
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- Also Known As:
- Sarabia Manor Iloilo City