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“Totally average!”

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Sampaguita Suites JRG
Ranked #43 of 92 Hotels in Cebu City
Reviewed 28 March 2016

This isn't a five-star hotel, it's a budget hotel. So don't expect too much. Towels were clean and delivered at any time upon request. Didn't request room cleaning too much, just asked them to make it up once during my two-week stay.

Bathroom was a bit odd. Well, mine was anyways, I had a room with the single bed. The shower is directly connected to the toilet, meaning the whole bathroom floor gets soaked when you take a shower (which is also why I needed a dry towel every day) The shower needed a bit of tweaking to get hot water out of it, but in my experience with hotels that always seems to happen to me.

TV is an old model, of the CRT kind, so don't bother bringing thumb drives with your favorite shows. The satellite box did have a standard, wide range of channels available.

The Wi-Fi was okay. I was actually surprised, because I read in a lot of other reviews that the signal did not reach their room. Well, my single room was located right outside the lobby, near the front desk so I got reception from four different access points. At certain points, the speed was choppy though. Have no idea if it was due to a lot of people connecting or maybe their routers were on the fritz--did not bother calling the front desk to reset.

Room service was okay, I guess. A little pricey for the serving size, if you ask me. For example, a simple dish with one cup of rice, two pieces of chicken, some chili pepper garnish, and four cucumber slices costs you P120 while a regular can of juice costs less than P50 (grocery store price, between P20-30). What ticked me off though was the fact that one of the items on their menu was already "phased out" (term for taking it off the menu) for a month according to the girl I talked to on the phone, but it was still on all the menus. They didn't even bother putting a sticker on it to indicate it wasn't available. It was convenient that the restaurant was open 24/7 though.

Only once did I have the inconvenient experience of waiting freaking 20 minutes for a taxi--it was during rush hour though and I ended up taking one at the Fuente roundabout. If you take a taxi to this hotel, tell the driver it's on Mango Ave., near Fuente; they should know where it is then.

The staff was friendly and courteous despite a hickup they were very apologetic about.

The location of the hotel itself was great, right in the middle of downtown. Anything you'd need you can buy at the nearby mall and if it's late at night, there's a 7/11 a few steps away. If you're fond of nightlife, a short walk down the street will land you at the one of the city's bar and club areas. (but beware that many sex workers there have AIDS lol) There are also plenty of 24/7 restaurants nearby.

Room Tip: Rooms closer to lobby, good wifi signal but no windows that open to the outside.
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  • Stayed: March 2016, travelled solo
    • Value
    • Location
    • Service
5  Thank raykyogrou0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley D, Public Relations Manager at Sampaguita Suites JRG, responded to this reviewResponded 28 April 2016

Thank you for your kind review. Yes, we are a budget hotel and we are thankful that you appreciate our service. One of our main goals is for our guests to have a good stay though our good customer service. The hotel was built 8 or 9 years ago and that is shown through the television, but hopefully, we can already change the TV sets in the few years to come. The internet connection also depends on our provider because sometimes they are also having a problem, but we are happy to you did not experience that much problem during your stay. I apologize for the menu, but upon your order, they put "not available" on that particular choice. So thank you for that! General Maxilom is really a busy street, and it is difficult to get a cab during rush hour. Again, thank you for staying with us.

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18 - 22 of 143 reviews

Reviewed 22 February 2016

Location wise, what else could I ask for... it's the best location for a night life and also near to Robinson fuente. It is located at mango avenue and below the hotel has some other shop opens. Always gets full during the peak season.

  • Stayed: February 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Liamsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley D, Public Relations Manager at Sampaguita Suites JRG, responded to this reviewResponded 28 April 2016

Thank you for your review. Yes, we have a good location if travellers are looking for a night life, and we are just across the mall should you need to buy anything. Since we are near these establishments, we always get fully booked. We are happy that you stayed with us. We hope to see you again on your next visit.

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Reviewed 28 January 2016

If you're in Cebu City mainly for meetings, this is the place to book. It is centrally located with easy access to many points in Cebu via jeepneys or taxis. Robinsons Fuente is only a few steps away for shopping and internet cafe use. You can't beat the price for an airconditioned room with shower.

Room Tip: The rooms at the reception level are excellent.
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  • Stayed: January 2016, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Noeh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley D, Public Relations Manager at Sampaguita Suites JRG, responded to this reviewResponded 28 April 2016

Thank you for your kind review. The hotel is located at the busy street of General Maxilom. We hope you a good stay with us. See you again on your next visit.

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Reviewed 6 January 2016 via mobile

This is good if you travel on a budget. The place is very accessible, it is located along Fuente Circle (Fuente Osmeña). The hotel is near Robinsons and the Fuente Circle where you have plenty of food options -- from PhP35 per meal up to PhP1,000 plus.

The place is not recommended for business and other official functions. This place is for sleeping and rest only. You won't have extra soft bed or elegant shower head here. The place offers just the basics you need for your stay in Cebu.

Also not recommended for families.
Plus, you don't have free breakfast here.

But the hotel won't hurt your pocket.

Stayed: December 2015, travelled with friends
3  Thank SherwinJoseph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley D, Public Relations Manager at Sampaguita Suites JRG, responded to this reviewResponded 28 April 2016

Thank you for your review. The rooms are not inclusive of breakfast because of the price also of our rooms, but we have a coffeeshop where you can order for your breakfast or other meals. The price will be just right your the travellers who are on a budget.

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Reviewed 22 December 2015

Good location... Near Robinsons, Fuente circle, Larsian (barbeque place), Capitol, and if you're up for it, it's just a 10-15 minutes walk to colon/santo nino church. Their rooms are small but clean. Wifi is at the lobby only.

  • Stayed: January 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank rey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley D, Public Relations Manager at Sampaguita Suites JRG, responded to this reviewResponded 28 April 2016

Thank you for your review. The hotel is on the busy street of General Maxilom so there are a lot of establishments that you can visit if you are looking for a mall, for a tourist spots and for a night life. Thank you for staying with us!

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Additional Information about Sampaguita Suites JRG

Address: Jrg Building Gen. Maxilom Avenue | 2nd Floor, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Airport Transportation
Hotel Style:
#14 Spa Hotel in Cebu City
Hotel Class:2 star — Sampaguita Suites JRG 2*
Number of rooms: 44
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Also Known As:
Sampaguita Suites Jrg Hotel Cebu City
Sampaguita Hotel Cebu City
Sampaguita Suites JRG Cebu Island/Cebu City

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