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“Amazing customer service at a beautiful property”

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Hilton Garden Inn Auburn
Ranked #1 of 7 Hotels in Auburn
Certificate of Excellence
Reviewed 11 September 2017

My daughter got married in Weedsport, NY and we used this hotel as the "home base" for the wedding party and pre- and post- wedding functions. We had several rooms booked for both the wedding party and guests, held the rehearsal and rehearsal dinner here, as well as the morning after brunch. The hotel itself is beautiful and offered all the amenities we could need - including a very nice bar on site, with a picturesque patio complete with a fire pit, and plenty of seating in the lobby which accommodated our late-night gatherings nicely. Rooms were very clean, quiet, and beds incredibly comfortable. But what really made our experience fantastic was the friendly and attentive staff. I wish I could recognize them each by name, but I interacted with so many people and every single one of them was so helpful and cheerfully accommodated any and all of our requests. They went above and beyond from start to finish, and I would absolutely recommend this hotel to anyone for anything from a one night stay to a large group event.

Room Tip: First floor rooms offer a convenient entrance at rear of hotel with close parking.
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  • Stayed: September 2017, travelled with family
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Thank annduquin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 - 40 of 637 reviews

Reviewed 9 September 2017

Spent Labor day Sunday at this hotel. Only a few dollars more expensive than the strip motels nearer Skaneateles, that have no services. Very nice and clean throughout, including public areas and the rooms. Typical Garden Inn arrangement with pool and fitness center. Very much better value than the hotels in Skaneateles itself; just a 10 minute drive away. Breakfast was good.

Room Tip: End rooms on top floor are quietist
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
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Thank stangina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

I always like staying at Hilton Garden Inns. This stay was especially great due to the great staff service and excellent price. Auburn NY is a convenient city in the Finger Lakes. Since the hotel is walking distance to downtown there are several restaurants and a coffee shop within a five minute walk.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Lori Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We stayed in Auburn while visiting the finger lakes area and Ithaca. There were higher prices and small motels/hotels in Ithaca so we chose Auburn because of the Hilton there. We were not disappointed. The hotel is beautiful and our room was really comfortable, spacious, and clean! We were able to walk to Prison City BrewPub (about one block) and enjoyed a few drinks. Also within walking distance is a Wegmans which is a bonus. Great stop highly recommended! Only complaint would be no free breakfast. For $9.95 you can have a full breakfast cooked to order but we are not big eaters and would have just liked a continental breakfast. Everything else was just awesome!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

We booked a block of rooms for my daughter's wedding weekend. We had numerous guests gather in the bar and lobby. Hotel staff was very accommodating to our group. We also reserved a conference room the morning after the wedding for a continental breakfast send off for guests. Everything was executed as plan. Overall a very enjoyable weekend.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank L2163AQcherylp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Phone Number:
Region: United States > New York > Finger Lakes > Auburn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Auburn
Price Range: ₹ 6,879 - ₹ 13,885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
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Also Known As:
Hilton Garden Inn Auburn Finger Lakes, NY

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