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“clean& comfortable”
Review of Hotel Villa Soleil

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Hotel Villa Soleil
Ranked #45 of 75 Hotels in Essaouira
Reviewed 22 September 2017

the most beautifull place in sidi kouki.clean hotel and comfortable.the owner and her staffs are awsome.I recommend this hotel for all .the beatch there was nice and you can make surf and fishing also

  • Stayed: July 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank youssefouhmid77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (71)
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2 - 6 of 71 reviews

Reviewed 23 July 2017

Our family with 3 student-age youngsters stayed 3 nights in this clean, white and blue hotel not far from the beach. We appreciated the warm welcome of Marie, the attentive Belgian owner and her competent staff. We enjoyed the breakfasts with fresh orange juice and crêpes on the beautiful patio, and slept very wel in this calm neighbourhood.
Rooms are simple, but that's what we appreciate (no need for TV during holidays ... internet is correct, near the central patio).
Very good price/quality ratio. We strongly recommend !

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank DJD66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016

We booked the penthouse and a double room for a party of 6 for two nights in Sidi Kabuki at Hotel Villa Soleil and we all loved it! Marie was super nice from the outset, very helpful and kind and so was her son Adrien and the staff. Adrien helped us find good places to eat at. The beach is 2 mins walk just across Hotel Villa Soleil. We were spoilt for breakfast and Marie was once again very accommodating. The rooms are clean and very nicely decorated. We'll definitely go back with no hesitation! Thank you all.

  • Stayed: August 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Daniella H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kaouki, Manager at Hotel Villa Soleil, responded to this reviewResponded 1 September 2016
Google Translation

Merci pour les compliments !

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Reviewed 31 July 2016

Small but nice and cosy villa. Rooms are basic, breakfast is ok.
Very close to the beach and other restaurants. Nice patio with tables and chairs.
Possible to have a beer and meals if ordered upfront. Nice location and half an hour drive away from Essaouira.

  • Stayed: July 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank IngeIdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kaouki, Manager at Hotel Villa Soleil, responded to this reviewResponded 1 September 2016

Many Thanks !

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Reviewed 1 July 2016 via mobile

Traveling through Morocco on our honeymoon, we booked a two night stay at Villa Soleil through booking.com. It was only after checking in and moving our bags in that we were notified by the owner, Marie, that there was no hot water. But she repeatedly told us how this was "okay", I suppose to try to convince us that it was okay...
The water definitely was not hot, it was far too cold for an actual shower (but it's okay), so a good old damp wash cloth wipe down it was! And that was cold, too, okay? I imagine the cold shower may be more refreshing after spending several hours in the sun or in the warm waters of the Atlantic (but at the end of June, that ocean is cold, okay? Okay).
So we decided to cut our beach trip a day short and head up to stay in Essaouira. My husband notified Marie of this the following morning and she insisted that all of her guests are ok with cold showers. He told her it is an issue for him, so we go. She said the plumber would be there in the afternoon to repair the hot water... But my husband said, we were still going to leave. (Do I think a plumber showed up that day? No, I think that all of her previous guests are ok with having no hot water, so why would a plumber show up because one guest has an issue with it suddenly? So if you plan to stay at this hotel, maybe check prior to booking that there is hot water ... If you want hot water, that is, otherwise okay!) Again, Marie tried to persuade him otherwise and then told him that it would be issue for her because she still had to pay booking.com a 3% fee for both nights because that is what we scheduled. So my husband graciously offered to pay for the fee for both nights. What a gentleman, am I right?
Well, guess who received an email the following day from booking.com saying that our stay was modified from two nights to one night? That's right! These folks right here! I mean, is it really worth a few euro to be dishonest with your customer??
I understand the meaning and the struggle of a low season, but manipulating your customers is not the way to gain more business. Especially when the Internet is so pervasive and crucial to marketing your business - based on customer reviews, of all things!
I am embarrassed by the behavior of this family run business.
Otherwise, the actual hotel is quaint and has a lot of potential. Our room was definitely a beach bungalow and we would have gladly stayed at the property had there been hot water.
Breakfast was a little overpriced, but it was tasty. We were told that there was no other place to get breakfast in Sidi Kaouki, however there are omelets (eggs for breakfast instead of crepes might sound great after consuming crepes and jam for many mornings) on several of the menus just down the road and you will pay a fraction of the price.
The location is great, too, if you are looking to stay a short walk from the beach.

Really looking forward to a nasty and defensive retort from the property about how disillusioned we are, at least based on previous reviews and responses, and we if want hot water to go stay at a five star hotel. (Mind you we have lived in a literal shack made of sticks on the beach in Mexico for $11 pesos a night and they still managed to have hot water in their outdoor showers, so... It's hit or miss out there, and this spot was a miss this time.)

Sorry for the long review, but in this case thought it necessary. And full disclosure: I also notified booking.com

Stayed: June 2016, travelled as a couple
1  Thank erconnors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kaouki, Manager at Hotel Villa Soleil, responded to this reviewResponded 5 July 2016
Google Translation

Wij kregen de reservatie van Mr.en M.Connors via booking.com dezelfde morgen aan
met een ramadan korting van - 30% op de kamers.
Mr.en M.Connors hadden voor twee dagen geboekt, dus had ik het recht ( volgens het contract van booking.com ) om de tweede dag aan te rekenen, wat ik toch niet heb
gedaan maar heb 4,50€ commissie gevraagd voor de tweede nacht die ik moest betalen aan boeking.com.
Op de kamer was een flinke korting omdat het ramadan was en koste nog maar 26€ - 4,50€ commissie = 21,50€ krijg ik voor de bungalow en 4€ voor een ontbijt ( vers fruitsap, koffie,pannekoek, brood, confituur en kaas) dat is toch niet te veel gevraagd??
Spijtig wij hadden een lek in één van de twee warmwatertanks, wat een vermindering van warm water gaf. Wij hebben nogthans van een andere klant die op dat moment
in het hotel was een uitstekende review gekregen in tripadvisor en zij( M.Brigitte Gerin) heeft niet geklaagd over de temperatuur van het water en vermoedt dat ik er beter niets over moeten zeggen tegen Mr. en M. Connor.






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Additional Information about Hotel Villa Soleil

Address: Plage de Sidi Kaouki | Sidi Kaouki / Essaouira, Essaouira 44000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Beach Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#23 On the Beach Hotel in Essaouira
Price Range: ₹ 2,757 - ₹ 3,370 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Hotel Villa Soleil is the brainchild of a Belgian couple who had five bungalows build in the grounds of a villa, to create a total of nine hotel rooms. Every room has its own patio, shower, washbasin and toilet. The hotel is conceived as an Arab medina with little alleyways, stone arches and antique wooden gateways and doorways. There is a spacious courtyard with palm trees and a few smaller courts where breakfast is served and which are delightful spots for a peaceful sojourn. The first floor of the villa has a penthouse comprising a Moroccan lounge, two bedrooms with double bed, a bathroom with bad and shower and a spacious balcony overlooking the sea. Plage de Sidi Kaouki Essaouira, one of the best surfing spots in the world. Plage de Sidi Kaouki is on the Atlantic ocean about 20 km south of Essaouira. (160 km from Agadir, 150 km from Marrakech) It has miles of sandy beach and is encircled by extensive woodland. It is a rural area where you will have the opportunity to meet the barbers and see their way of live. ... more   less 
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Also Known As:
Soleil Hotel Essaouira

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