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“World class”

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The Oberoi, Mauritius
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“World class”
Reviewed 25 February 2012

This was our third stay at The Oberoi. We return to Mauritius once a year I have business meetings and my wife comes to relax. We have tried other hotels, which are good, but The Oberoi is always better. The attention to detail is outstanding. It seems every member of staff knows all the guests by name. Any problem is addressed and resolved immediately. It caters more for couples than for families, but if you are a couple wanting a luxurious relaxing holiday with outstanding service, excellent food, tranquil surroundings - look no further, this is the place!

  • Stayed February 2012, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Healeyspeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Service
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Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Hertfordshire
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 February 2012

Stunning! We have just returned from one weeks stay @ The Oberoi. Quite simply the best hotel we have ever stayed at.

The downside....expensive but fine dining and creative cuisine, superb luxury pavilion room,wonderful beach area, the best open air bar and restaurant in the world, tranquil setting, landscaped gardens and service second to none. But the best of all......the totally faultless staff who never stop smiling and whose sole objective is to make your day just that little bit better. We met some wonderful staff and it would be wrong to highlight specific names as there is a cast of thousands who deserve special mention.....Deepak, Nishal, Hanouscha, Umar...even down to the beach cleaners and gardeners.

There are two observations that we would make being ultra ultra critical;
1. The option to have cheese and biscuits at the end of dinner.
2. At The on the Rocks restaurant we would like a typical barbeque not just the choice of one barbeque meat but a selection of meats and fish at one setting.

There is something so spritual about the Oberoi and we have come back humbled at just how kind people can be. Rarely have we been amazed at the generosity, kindness and down to earth nature of a staff that the Oberoi must be justifiably proud of.

Thank you The Oberoi for restoring our faith in human nature!

If you are looking for a busy nightlife...or indeed one after say 10.30pm this is not a place for you. If you need to re-charge the batteries then look no further. Quite simply the best!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank FoodiesHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitbourne
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2012

This was a return visit,The gardens have matured beautifully and the villas are stil first class,with many of the same friendly efficient staff.I feel the quality and presentation of the food has gone from good to michelin star standard.

Room Tip: Go for a pool villa if your budget will allow
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gordonwhitbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 12 February 2012

Just returned 1 day ago...
First of all all the reviews about the kindness of the staff and the quality of the resort is true.
We dont want to repeat these sentences, rather give some more helpful information.
The taxi trasfer was free of charge, covered by the hotel Upon arrival you get your cold towel and water in the taxi at the airport.
Our accomodation was luxury pavillon, nr.410. Very good location, private, close to the adult swimmingpool, with amazing view to the ocean bay.
Daily fruit and water free of charge into your room.
The breakfast is until 11 A.M., good for those who likes to wake up late. The breakfast has wide variety of foods, everything 5* standard.
You can have dinner in 2 restaurants, tha main one or near tha rocks of the ocean. Both one are fantastic. The dinner on the rocks is barbecue like, and the dinner in the main restaurant is international, with indian and mauritian dishes.
Even I am not a great eater, and choosy, I could find different food every night. At our first evening we were offered that whatever we would like to eat their chef prepares us, or if they do not have it (special food), they buy it for the next evening.

The resort has 2 swimmingpools: adult and for family.Both are excellent, the adult one, has jacuzzi formed for the human body, so you can lay on the stone&jacuzzi not fully covered by the water :)
None of the swimmingpools were stuffed, most of the times we were alone in the big pool (however we travelled at main season). Anytime you go to have a swim or rest to the swimmingpools, you get cold bottled water and fruits complimentary.

We have tried snorkelling, the reef wasnt colouful at all, with poor variety of fishes.

We have been to several trips, which are worth to visit. We did it by taxi of the hotel.
We visited botanic garden (taxi fee cca 30 euro taxi waiting for you), port louise (cca 30euro, taxi waiting for you), and a day long south trip (7 colour of earth, waterfall, rum factory, view points etc..) and the taxi cost was cca 100 euros for the full day. We do not recommend car hire, because the roads are so hectic on Mauritius, easy to lose your way :-)
Taxi cost can be put on your bill, so enough to pay at check out.

It really worth to choose half board (as you get the same menu as ala carte). Also it worth buying some wine outside the hotel, since the alcoholic drinks are quite expensive (bottle of wine cca 30 euros).

Private dining is free of service charge into your room, worth to try!

We have visited in the past years several luxury resorts (Maldives, Thailand, Canaries etc...) and by far this was simply the best.

Thanks for the staff who made it.

We wil surely visit next year another Oberoi in India.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Limlom13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 February 2012

Outstanding good service, second to none. One comes to expect excellent and personal service at the Oberoi, but even by Oberoi high standards, this is top.

The basic rooms are extremely comfortable, and cleverly constructed to give open sea views and absolute privacy.

Excellent live music (not too loud - often not amplified at all, and often local style) in the main bar, which you can also hear gently in the main restaurant. There is no mindless musak at all anywhere. There is a second restaurant right by the sea where you hear the sea and the waves and chatter, and no music.

Great friendly dive centre, and quite good diving (not Red Sea standard, don't come here for the diving, but do dive if you come here). Ask Ravin to look after you and he and his team will spoil you and guide you to the best local diving, using the dive centre's own speed boat - ask Ravin to take you to Coin Demire (which is pretty much Red Sea standard), as well as the local wrecks and reefs which are easy to access and well worth it. Quite good snorkling from the beach. If you really want to swim in open sea, it's not great - very shallow inside the reef, and boats can be a hazard outside the reef. But it's fine for gentle sea bathing.

Good food. Food can be a weakness at Oberoi hotels in our experience. But not here. At its best the food at the Oberoi Mauritius is in Michelin star territory. And combined with the Oberoi service ethic ("you can have anything you want, just tell us what it is") one is sure to look forward to every meal.

Room Tip: Ask for the rooms right near the On the Rocks restaurant (don't worry, they are quiet)
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mark_singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mauritius

Property: The Oberoi, Mauritius
Address: Baie Aux Tortues, Pointe Aux Piments, Mauritius
Phone Number:
Region: Mauritius > Pamplemousses District > Pointe Aux Piments
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Pointe Aux Piments
#1 Romantic Hotel in Pointe Aux Piments
#1 Spa Hotel in Pointe Aux Piments
#1 Luxury Hotel in Pointe Aux Piments
#1 On the Beach Hotel in Pointe Aux Piments
Price range (per night): ₹ 29,297 - ₹ 90,429
Hotel Class:5 star — The Oberoi, Mauritius 5*
Number of rooms: 71
Reservation Options:
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Also Known As:
The Oberoi Mauritius Hotel Pointe Aux Piments
Oberoi Hotel Mauritius
Oberoi Mauritius
Oberoi Pointe Aux Piments
Pointe Aux Piments Oberoi
The Oberoi, Mauritius Pointe Aux Piments

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