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“Insects In Food + Terrible Staff [AVOID]”

Bombay Restaurant & Grill
Ranked #53 of 72 Restaurants in Flic En Flac
Restaurant details
Reviewed 29 July 2016

We wanted to grab a quite Indian lunch on our last day to Mauritius, but guess this had to be the the worst experience in our entire trip.

We ordered for paratha (they didn't have tandoor that day), kofta and dal first. These were fine, not great, were pre-cooked and heated for us (we were the only customers in the restaurant).

We then went for a dal makhni and plain rice. To our shock, we noticed small dead insects in the rice. We pointed it out to manager - (a shabbily dressed man who was the only staff at the restaurant today) and at first he claimed it is nothing, then he said he would replace the rice and once we refused to have any further meals there, he handed us a bill with all the items charged. Upon our request to remove the charge for the rice & dal, he first refused and then removed the charge for the rice. Still charged us for the dal makhni which we didn't consume. He even said that we should thank him for not charing VAT and then failed to give us a Tax Invoice when we said he can add the same. Card machine was also not working (at least that's what he claimed).

We felt like calling the police for such terrible service & dangerous food. Would look for online options to complain to relevant department in Mauritius.

We wanted to try a new Indian restaurant and dropped by this place, wish we had time to read more reviews. Both Zub Express & Nath's Roti are good places with better ambience, staff & food in this area.

(They seem to be a travel & car rental co by the name White Shell & also bill by the same name. So beware if they change branding and try to setup business by another name).

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Thank annkura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (18)
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2 - 6 of 18 reviews

Reviewed 19 January 2016

Not sure how this restaurant can score positive reviews.

I haven't been to a restaurant like this in all my life. As a half British and half Mauritian citizen i can honestly say i am absolutely embarrassed with the food, service and price.

We we served cold food which were supposed to be hot, everyone ate at different times and one person on out table didn't get served at all.

The staff look like they don't even work there and makes no effort to describe the food they are serving.

The food was disgusting! it tasted like it was from a can.

Did not taste any fresh ingredients and the staff was so unhelpful

I would NOT GO TO THIS RESTAURANT EVER AGAIN!!

I am so disappointed and really hope that my review will be helpful to those who want to go out for a meal by the beach.

To sum up my feelings about it....Rubbish food, rubbish service, rubbish price

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1  Thank Vish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2016 via mobile

Waited almost an hour to get our take away food. Paid a lot for food that was no good. Tasted terrible. When we got back we saw that they missed to pack one dish. The fish was dry and extremely overcooked. Not by far satisfied.

1  Thank Businesstravel-dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2015

Walking by we stopped in to enquire as to their dinner hours and were informed by a young lady that they opened at six pm. That evening at 18:15 we walked back in and another bored young lady busy playing with her phone told us they were closed. Upon enquiring what time they would be open she looked at her watch and said us two minutes. As we made to leave a young guy gave us a shout and told us they were open and we could choose a table. Bored young lady proceeded to another table where she continued playing with her phone. Perhaps she is the owner's daughter? The young gentleman was very friendly and polite and had our choices down and our drinks to the table in no time. We both opted for thali's, one veg and one non-veg. The food arrived in good time and was fairly average. Very disappointing actually. I have had better meals at the street vendors across the road. I also didn't quite expect a bit of frozen veg to make it onto a thali but perhaps they had run out of fresh vegetables. About the only thing memorable about this one was the great view the place has.

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1  Thank 370ashwinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2015

Authentic indian food, lovely place, friendly staff and good prices. This place is a bit farther from the main resturante area but is definetly worth a visit. Plus, they have home delivery! (Almost a miracle in Flic en Flac).

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Thank marig3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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