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“Fabulous Hotel and Top Class Service”

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Sugar Beach Golf & Spa Resort
Ranked #4 of 18 Hotels in Flic En Flac
Certificate of Excellence
Norfolk, United Kingdom
Level 5 Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Fabulous Hotel and Top Class Service”
Reviewed 7 August 2012

We have just returned from a fabulous two weeks at the Sugar Beach Resort in Mauritius. We opted for this hotel as it was on the West Coast, which is slightly warmer and less windy in the winter season. It also seemed to be more focussed on families - with plenty going on to keep our teenage daughter occupied. We were not disappointed! The service was first class - and the staff very friendly and attentive. The food was great, with a different buffet offered every night, it is well positioned on a lovely beach which was very protected by a reef - so very safe for water sports. The swimming pools were lovely - but a bit cold - and there was plenty going on to keep my daughter occupied. Remember to take rock shoes for the sea as the coral can cut your feet. You need to go at least half board as buying food and drink when you are there could work out very expensive (a sandwich is around £10). Its much cheaper to get a taxi to take you out to see the island, rather than going on organised trips - and safe during the day to go sight seeing. We took a boat out to see the Dolphins, tried the zip wiring at Casela Park and went walking with Lions! It was such a treat - an amazing holiday and we are definitely planning to return.

Room Tip: I would recommend the superior rooms - as they give a bit more space (particularly if you are sharin...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 881JoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Manchester, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2012

Some peoples reviews of this hotel make me think that they didn't actually stay at Sugar Beach but a cardboard box the way they have spoken about it! The reception was lovely, the meals were fantastic and the setting was beautiful! The amount of complimentary activities on offer were brilliant-snorkelling,kayaking,glass bottom boats, pedalos, windsurfing, funboats. The waiters were all very friendly and attentive, and happy to chat anytime-they especially love Manchester United!
We went in their winter time and temperatures were around 24-28 degreees which was perfect-not humid at all.
Definitely-go on trips out to the south to see natural beauty and do the catamaran cruise and see dolphins! The hotel was right on the beach and the water was crystal clear! Do bring some water shoes though as there is a lot of coral underfoot.

Overall a brilliant 2 weeks-never switched off and relaxed so quickly before!

Room Tip: Rooms near the quiet pool mean you cant hear the noise from the restaurant at night. If you want a s...
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  • Stayed July 2012, travelled with family
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    • Cleanliness
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Helpful?
1 Thank Lucy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 July 2012

We opted for this hotel as it was on the west coast which is slightly warmer in the winter season. Welcome was with a smile and check-in was very personal and casual (usually many hotels ignore this fundamental aspect). We stayed on a lower ground floor at the Manor house with direct access to the gardens and beach (most rooms have front and garden access). Excellent facility set in idyllic setting and great use of space. Although there are close to 200 rooms, the resort never felt crowded or noisy. We only realised how busy the resort was at breakfast. We were travelling with a one year old son and everyone went out of the way to ensure we were comfortable.. Kids club is 5 star and they would call our son by his name whenever we met a staff from the kids club around the resort - another detail that exemplifies the quality. You essentially get dual access to the Le Pirogue resort next door facilities such as kids club, restaurants, beach, boat house etc. So in all you double your options right away.
F&B was top notch and the variety served in the restaurants is unmatchable. Service was prompt although table service at busy times was a little slow.
The hotel is 10 mins drive to Casavelle shopping mall and 5 minutes to flic and Flac town (you can walk along the beach) so you have options of spending the day outside the hotel if you like.
I will recommend this hotel to anyone with kids as there are 3 pools to choose from, plenty of water activies, perfect shallow beach for kids (need rock shoes), and lots and lots of open space for them to go wild (saw kids playing with frisbees and footballs without the fear of damaging something!)
Definately scores as one of the best managed hotels i have stayed in with great value for money (take the halfboard option). Stay for more than a week to experience everything on offer. We were in mauritius for 2 weeks and now regret spltting our trip across 3 hotels. We would have easily stayed here for the full 2 weeks.

Room Tip: With kids - always go for a ground floor room as you have direct access to lawns and pools. take th...
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  • Stayed July 2012, travelled with family
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    • Cleanliness
    • Service
Helpful?
6 Thank Faisal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom, United Kingdom
Level 6 Contributor
164 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 18 July 2012

Although we were there as a part of a business convention which took over the whole resort the service was first class, the staff could not have been more helpful and the manager, who was excellent, was very involved in the day to day activity.
the location is very attractive and right on the beach and all the food was tremendous. there are two restaurants and a beach bistro. It has extensive swimming pools, apart from the sea which is protected by a reef and so very safe.

Room Tip: All the rooms are quite compact, the assumption being that you be outside most of the time, they are...
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  • Stayed May 2012, travelled on business
    • Value
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Helpful?
3 Thank discerninglyenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2012

Recently our stay was made up of two separate families of 9 members in total, for 12 nights.

LOCATION: Beachfront, great white sandy beach, very clear warm water, 5km from Flic En Flac town centre.

ROOM: my family of four stayed in two separate Superior rooms. Rooms were very comfortable, well appointed, very well serviced and clean.

FOOD/BEVERAGE:
-Buffet breakfast had an extensive range and was good.
-Dinner: Mon Plaisir Restaurant - Different Buffet Theme each night, again an extensive range with a good result. Citronella Restaurant - fantastic beachside location and atmosphere, great service, but food average, can be improved to be a little more authentic.

SERVICE: very good, prompt, courteous and always with a smile.

MANAGEMENT: excellent managers both Viren and Vincent. They were always available, professional and visible. Kept a close eye on staff and guests, ensuring a positive experience for all. Management can be highly commended by all our family, they went the extra mile. A top management team.

SUMMARY: Idyllic setting, hotel is beautiful, well renovated and maintained. Fantastic value, highly recommended. Would happily return again in a heartbeat!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dr E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugar Beach Golf & Spa Resort

Property: Sugar Beach Golf & Spa Resort
Address: Wolmar, Flic En Flac, Mauritius 90521
Phone Number:
Region: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Flic En Flac
#2 Family Hotel in Flic En Flac
#4 Luxury Hotel in Flic En Flac
#4 Spa Hotel in Flic En Flac
#4 On the Beach Hotel in Flic En Flac
#4 Romantic Hotel in Flic En Flac
Price range (per night): ₹ 15,530 - ₹ 41,520
Hotel Class:5 star — Sugar Beach Golf & Spa Resort 5*
Number of rooms: 258
Official Description (provided by the hotel):
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach Resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. ... more   less 
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Also Known As:
Sugar Beach Hotel Flic En Flac
Sugar Beach Mauritius
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Golf & Spa Resort Mauritius/Flic En Flac

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