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“Hotel emplyee stole money from the hotel room” 1 of 5 bubbles
Review of La Palmeraie Hotel

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La Palmeraie Hotel
Ranked #5 of 12 Hotels in Belle Mare
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
“Hotel emplyee stole money from the hotel room”
1 of 5 bubbles Reviewed 28 June 2012

During our (me and my wife) visit in Mauritius Hotel Le Palmeraie was the worst experience. It just happened that we forgot a wallet to our hotel room once we left for dinner.

Once when we came back to the hotel room we immediately noticed that some money was missign from the wallet.

In a Police investigation we found out that during the dinner three hotel employees had visited our room and that one of the visitors was the acting manager of the hotel. Only one (not the acting manager) of the emplyee had a reasonable reason to visit our room...

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
15 Thank AroundTheGlobe646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharonne M, General Manager at La Palmeraie Hotel, responded to this review, 17 July 2012
Dear guest,

Greetings from La Palmeraie!

Kindly take note that the hotel is under camera surveillance 24hr/24hr. All the corridors are equipped with CCTV camera as well as all main areas. To access rooms we have card access and every people that get into the room a record is kept. It's very easy for us to intervene if a theft case happen. We have serious procedures that has been set in case of robbery. Our staff are selected by following a tight requirements but unfortunately nobody is safe from this kind of accidents. Severe sanction are applied if this kind of issues happen.

We are very surprise of the comment below as we have a very tight follow up on all the security aspects and we always do our upmost to assist our clients in all kind of situations.

Kindest Regards

Marc Bienaime
Director of La Palmeraie Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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978 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 June 2012

Honeymoon@Mauritius and in such a wonderful hotel...
It's a peaceful place to stay and also a lovely location :)
Loved to it fullest and very cooperative crew:):):)
Looking forward to go again some day...

Have a lovely stay and long live La Palmeraie:):):):)

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Prerana_Kalpesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 14 June 2012

This hotel has a Morrocan theme, very clean, staff are very friendly and professional. The rooms all have a balcony some facing pool, beach etc. Nothing is too much for the great staff who only wish to please. There is happy hour 2 for 1 cocktails daily , live music and great atmosphere.
It is fairly isolated and approx 40 mins from Port Loius if you like relaxation and quite times this is for you,
There are many free water/beach activities available.

We were impressed to see that the hotel employed many young people who were doing a great job,
Overall we thoroughly enjoyed out stay, thank you for the laughs and the cocktails.

Room Tip: All rooms are large with different views from each room.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelbug240161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 June 2012

This hotel makes a great choice for those looking for tranquillity and relaxation. Situated on the east coast of the island you may get a bit less sunshine and activities than in the north or west, but the wonderful beaches definitely make up for that. You can walk for hours on either side of the hotel, and will find yourself often completely alone. This also implies that in case you look for activities (other than water sports) you may want to go elsewhere: there’s simply nothing to do in the immediate vicinity of the hotel, and also the hotel itself, thanks to its small scale and relaxed atmosphere, doesn’t offer much in that aspect either. (Note that the neighbouring hotel, a pretty big one, was under renovation at the time of our visit. I expect more activity when it reopens!)
The hotel itself is perched on either side of a rocky outcrop on the beach. This means it faces the sea on two sides and offers two complete different types of beaches. One side is actually part of the wide stretch of sand you find here for miles (so here’s where you grill yourself) and the other a cosy and semi-rocky section protected by trees and bushes. Swimming is excellent; the reef (about half a mile out or so) ensures shallow and clear waters all day round and the rocks that pop up here and there also make good snorkelling.
The hotel is built in Moorish style, very well taken care of, but without the opulent bling-bling you often find in tropical resorts. Its human scale and ditto atmosphere actually make it a very down to earth place where you’ll easily feel at home. As mentioned, this also means that choices are limited: one buffet restaurant, one small a la carte restaurant and a simple bar are going to be your hang-outs here. But as they’re all cosily situated around the small but beautiful swimming pool your time here is well spent.
The breakfast buffet is simple but offers sufficient choice. For dinner the theme changes on a daily basis so you won’t get bored. All food is fresh, of excellent quality and often cooked right there in front of you. There is plenty of staff around the hotel. Always friendly and helpful, sometimes a bit clumsy, but never imposing.
Rooms are spacious, with good beds, a nice half-open bathroom, a small balcony and flat screen TV + DVD player (note that you can rent DVD’s, but actually there are many movies (original version) on TV for free). All is very well cleaned and there are always plenty of fresh towels.
All in all La Palmeraie offers great value for money, so if you’re up for a week of absolute disconnection (wireless only works in the bar!), this is your place!

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarGio06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 June 2012

excellent hotel.... very clean beach.... beautiful sea.... lovely activities.... clean swimming pool..... friendliness of all the staffs.... very beautiful honeymoon experience.....................................................................................................................................................................................

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank prashant9884209411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Palmeraie Hotel

Property: La Palmeraie Hotel
Address: Coastal Rd, Palmar, Belle Mare, Mauritius 74107
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Belle Mare
#4 Family Hotel in Belle Mare
#5 On the Beach Hotel in Belle Mare
#5 Luxury Hotel in Belle Mare
#5 Spa Hotel in Belle Mare
Price range (per night): ₹ 7,428 - ₹ 26,742
Hotel Class:4.5 star — La Palmeraie Hotel 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
Description: The play of light on land and sea. A glimpse of the jade and turquoise waters of the lagoon through fine voile curtains. Warm, sun-drenched colours. The beauty and purity of natural materials. La Palmeraie at Palmar on the east coast of the island possesses a unique alchemy from which its relaxing and intimate atmosphere derives. Under the MBH label, La Palmeraie offers true authenticity and conviviality, typical of traditional Mauritian family homes. A different way of discovering all the treasures – the people and the natural beauty – of the pearl of the Indian Ocean.Bars and restaurants:La Varangue:In the cool of the early morning or the peace of evening, around the pool, in a world of shimmering colour, La Varangue invites you to enjoy moments of deliciously Mauritian gourmandise. ... more   less 
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Also Known As:
La Palmeraie Belle Mare
Le Palmeraie
Hotel La Palmeraie
La Palmeraie Hotel Mauritius/Belle Mare

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