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“A memorable stay” 5 of 5 bubbles
Review of LUX* Belle Mare

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LUX* Belle Mare
Ranked #1 of 12 Hotels in Belle Mare
Certificate of Excellence
Chandigarh, India
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“A memorable stay”
5 of 5 bubbles Reviewed 23 July 2012

We stayed in Lux Belle Mare for 5 nights in the last week on February 2012. We were on our honeymoon and moved in here after staying for 4 nights in Le Meridien, Mauritius. We had read nice things about Lux on Tripadvisor and also heard the same from many people we met in Mauritius. The resort lived up to its reputation and we were happy with our choice.

Location: The resort's location on the East coast has both advantages and disadvantages. The good part is that it has a nice clean beach with powdery white sand which is what most tourists to Mauritius are looking for! The ocean is calm and clean and one can enjoy swimming in it. The are lots of water activities nearby- like under sea-walk, para-gliding, tube ride etc. The drive to/ from the airport along the coastal road is quite scenic.
However, the resort is a good 1.5-2 hours away from hot spots like Port Louis, Grand Bay, Flic en Flac etc.

Room: We put up in the Junior Suite which is quite big and nicely done up. Our room did not have a view of the ocean but that was OK since we had enjoyed the view in Le Meridien.

Facilities: The resort has arguably the best swimming pool in the island. A number of water activities like snorkeling, paddle boating, glass bottom boat, water skiing etc are provided free by the resort. It has a couple of desktops for use by the guests and a couple of shops if you are interested in buying souveniers. WiFi is free across the resort.

Food: The resort has 4 restaurants but we only ate at 'The Kitchen' which is where the buffet is put up. The breakfast spread is the best I have ever seen. They have a different theme for dinner every night e.g. Asian, Continental, Arabic, Mauritian etc. The buffets were so good that we did not feel like experimenting at the other restaurants. A large number of ice cream flavours like passion fruit, pine apple, coconut, strawberry, chocolate, yoghurt etc are served after dinner. However, the choice of desserts other than ice-creams is limited.

Staff: The staff is polite, helpful and efficient.

Me and my wife had an enjoyable stay in Lux Belle Mare and we will certainly return here whenever we make our next trip to Mauritius. We will also visit the Lux resort in Maldives soon.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank IshwinderSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, Manager at LUX* Belle Mare, responded to this review, 8 August 2012
Greetings from Lux* Belle Mare! Thank you so much for your beautifully worded detailed review for us on this forum. We are glad you enjoyed your stay thoroughly. We sincerely believe that Lux* Belle Mare offers a complete holiday experience for all our travellers and I thank you for detailing the various aspects which make us special. From the rooms to food and beverage offerings to the various facilities and the team here, the resort indeed offers top notch facilities and services for all our guests.

We look forward to welcoming you back at Lux* Belle Mare and to our other Lux* resorts in the Maldives and Mauritius in the near future.

Warm island regards,

Ashish Modak
Resort Manager
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4,163 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (645)
Date | Rating
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  • Chinese (Traditional) first
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 July 2012

 
Lux Belle Mare in Mauritius: A Truly Unique and Magical Experience.
 
1. The service is near perfect: The staff is truly devoted to making your stay as enjoyable as possibe from the very moment you arrive. A personnalised welcome, attention to details, they go as far as to memorise your likes and dislikes. Always smiling and always kind and helpful.
 
2. The Suites/atmosphere - again near perfect: entering Lux Belle Mare is like entering a warm and cosy cocoon. All is designed to create a tranquil, zen and serene atmosphere from the Gazebos to the well tended gardens, the pond, the mini water 'cascade', the cosy colorful gigantic cushions, the hamacs around the palm trees. 
And the suites: Large rooms, perfectly refurbished, warm and clean lines, simple, modern and yet exquisitely decorated. Warm light gray with few touches of color to brighten th room. The result is quite striking.
A great selection of mini-bar options with not one but two full fridges!!
A proper dressing room and a private dressing table with a gigantic mirror: my heart's secret desire!
The bathroom is pure indulgence, with an oversized bathtub, walk-in shower; never short in supplies of fresh/clean linen towels; and not to mention Lux's own exclusive toiletries line with fresh local products Papaya/Mango Soap, Geranium/Vanilla Body Lotion, a scent of pure Paradise.
 
3. The Food and Beverage: for all of you out there 'amateur' of good cuisine, this is the place for you!!! Every meal is an experience. Good quality/Fresh Local Products all prepared and presented in an impeccable manner. From the laviscious Breakfast Buffet: warm croissants/brioches, freshly baked cakes, eggs cooked to your exact liking, tropical fruit platters and fresh juices: a truly international buffet to satisfy every taste, from english ( beans, sausages, tomatoes), continental  breakfast ( 'viennoiseries', baguettes, fresh jams) or even Indian Breakfast, and the kids' favorite (a Crepe made to resemble Mickey Mouse!, Waffles with Maple syrup or Nutella).
The Lunch experience by the beach : An extravagant choice of starters and main dishes: with perfectly grilled meats and fish, scrumptious salads, and real Italian Pizzas (the Seafood one might be the best in the world: the skill of the chef and the fresh seafood makes it truly perfect!). And  not to forget the Nougat Glace, if you have never tried it before then do! or maybe don't because it might become addictive!
The Dinner with a large choice of A la carte and  Buffet options with unique and perfectly orchestrated Tasting menus, an experience worthy ofa good Michelin Star restaurant.
The Bar: a large selection of local Rum, and a wide choice of delicious Rum cocktails, a good pinch of humor and talent among the friendly Bartenders!! Try the Chili Rum it's home made, it will 'knock your socks off' or one of the highly recommended hot cocktails.
 
4. The Facilities and Entertainment: A luxurious spa with a large choice of massages and treatements with truly skilled therapists. Unwind and relax at the hands of zen experts in one of the many again perfectly decorated treatement rooms. Lux's spa also has its own line of products: their orange blossom mist is extremely refreshing for those hot summer days! Enter a universe of Pure bliss and tranquility!
The Water sports center offers a wide range of free activities from Glass bottom boats tours to snorkeling. And many more activities  to choose from (Yoga, Tennis...)
Last but not least the evening shows: Dance and Music, highly entertaining and mostly local.


 
5.The Beach: perfect white sand, turquoise and blue water, palm trees everywhere!!! The pool is wonderful too but when you have a perfect sea it's a damn shame not to enjoy it!!!
 
On the constructive side, Lux Belle Mare could benefit from:
1. A wider selections of fine wines especially by the glass. And the addition of a sommelier in house.
2. A larger choice of excursions - but never fear the Concierge can make any arrangements you require!
 
And all that is what makes Lux Belle Mare the Ultimate Luxury Experience.
So put it on top of your wish list, and don't forget everyone deserves to feel unique and pampered once in a while, and there is no better place for that than Lux Belle Mare. I can't wait to be back here, I will be counting the days that separates me from my next visit.
               
 A genuinely satisfied Guest
 

  • Stayed July 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WorldGuest_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, Manager at LUX* Belle Mare, responded to this review, 8 August 2012
Dear World Guest_London, Greetings from Lux* Belle Mare! The entire team at the resort joins me in expressing our sincere gratitude and thanks you for such a wonderful and detailed review for us on Trip Advisor.

We thank you for detailing each of the features which make us so special right from the overall service, rooms, food and beverage offerings, beach to the facilities and entertainment. The detailed listing of your experiences will definitely assist the future guests in making up their minds about their stay with us and also does definitely act as a great morale booster for our team who genuinely strive to make every single guest happy with his / her experience at the resort. We thank you also for your constructive feedback which we have worked upon immediately. We look forward to welcoming you back home here at Lux* Belle Mare in the near future;

Warm island regards,

Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

This is the 2nd place we have been to for Honeymoon. The first was in Maldives and we can testify that the service here is more than what everyone can expect.

Greetings: We were greeted promptly at the gate when we entered, with welcome ginger-lemongrass tea and pineapple fruit. Next, we were urshered to our room and there was a room orientation! Very much appreciated as we will be there for the next 6 nights.

Service staff: They are rare gems. They greet us by our names and seemed to have memorised our names by Day 1. Even when we wanted to change restaurants (since there were 4 others to choose from), we were urshered to the next place despite close proximity. Gopee, Ravin, Roopesh, Krystyna and Elvis were just a few of the staff names we memorised and interacted with during the 7 days. How many hotels and resorts will have staff interacting with you to make your feel welcomed, checking if your food were good and if you need assistance? Sometimes, at breakfast counter, they will take initiative to help you carry one plate if they sensed you might be taking another round or if you were carrying 2 plates.

Beautiful Beach/poolside: The pool was stratetically located beside the beach and also near the breakfast restaurant. At the eating area, it was a nice and relaxing eating with scenic view! The pool was big enough, surrounded by trees, most picturesque. Be sure to bring a camera all the time! There is even an ice-cream counter to get waffle ice-cream!

Tour: Hotel reception will offer to hire cab for you at a better rate than own tour agency. They will advise you on the cost for cab. Cabs to various places from the hotel is 1hr to 1.5hr to the destination we want. So far, travelling to North, West and South per day took us almost 1.5hr for a one-way trip. Quite an average location as it is not near any shopping area in particular. But for such an excellent hotel, we will not mind travelling that amount of time each day just to stay in that honeymoon haven!

Feedback: Staff reviewed our feedback and replied to our email within 3 days and thank us in detail and show eagerness to work on certain areas to improve. The last day when we check out early, there was a free usage of a courtesy shower room, and we were ferried there in a mini tram. After shower, we also use a telephone intercom and the tram came almost immediately to bring us back to the lobby. After a refreshing shower and getting such a service is simply more than what we asked for!

Food: It's delicious! There are so many variety to choose from and also all their fantastic drinks. Very spoilt for choices. Asian, continental, Indian and other types of cuisine all available.

Entertainment: Cultural Sega dance was put up and also during that period, they showcase the Euro match for all to enjoy at a common place! In addition, letters from resort delievered to our suite to inform us to turn up for entertainment or any sales launch that we should not be missing out on. Very impressed.

Overall, the honeymoon experience is so beautiful, with gifts in our room, champagne and even a personalised candlelight dinner menu with our names and personal orders printed. Everything is so romantic. Especially dining at Indochine with such excellent service and ambience.

Totally missed Lux Belle Mare!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AidanEmily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, Manager at LUX* Belle Mare, responded to this review, 8 August 2012
Greetings from Lux* Belle Mare! Thank you for your review for us on this forum. We are glad you enjoyed your honeymoon with us and had a perfect experience on all fronts. We sincerely believe that we offer a complete holiday experience and your review is a reinforcement of this belief of ours. I would personally like to thank you for describing our team members in the phrase - "rare gems" in your review. They indeed are our biggest assets and our team members make the holiday even more special for our guests. The team joins me in thanking you for detailing every single aspect of the resort right till your departure and we sincerely look forward to welcoming you back in the near future for a yet another wonderful holiday!

Best regards,

Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
414 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
4 of 5 bubbles Reviewed 13 July 2012

Arrived to a warm greeting from staff, with cold towels and fresh pineapple.The hotel is in a lovely position on the beach on the east coast. spacious rooms, air con and all toilet facilities. Nice spacious wardrobe with plenty of storage space plus safe, all with good lighting. Nice gardens and well kept, right on the beach, which is kept clean. I was on an AI with a group and found it a bit confusing at first, being told we could have 1/2 bottle of rum and whisky each day, but it was correct plus a few other things on the menu card.We ate off the infinity menu, not a lot of choice but good.The beach rerstaurant was good for lunch, with a lot of choice.They have an ice cream bar in the grounds each afternoon , in the morning in the morning its a juice bar.You get a daily new letter in various languages.Towels on tap for the beach. Beds on the beach heavy wooden ones, but the ones by the pool lighter to manouver.Notices on the beach re tides, sea temp and pool temp.The Kitchen is a good place for BF, but watch the birds, as its all open plan. There was music some nights.You can walk on teh beach to Belle Mare village or take a taxi to Flacq, about 800R. Traders on the beach are no problem. They wanted £55 to keep your room after checkout, but they have v good facilities for a courtesy room, best l've seen. Restaurants all good, but cant understand why they clear plates away when people are still eating, not good silver service. Had one bad night of service with too little staff. But apart from that enjoyed my stay.

Room Tip: Just keep away from the pool area, but not noisy.
See more room tips
  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank wendygp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, Manager at LUX* Belle Mare, responded to this review, 23 July 2012
Greetings from Lux* Belle Mare! Thank you for your review for us on Trip Advisor. We are glad that you liked several features and facilities of the resort. Indeed, the resort is blessed with its location - the wide stretch of beach is one fo the best on the island; the rooms are spacious and comfortable, the gardens well mantained and the offerings of the resort are well thought of... We thank you for listing all of these in your review. We have noted with utmost seriousness your feedback on the service in the restaurants. It was also unfortunate that one particular evening, you found the service not up to your expectations. Your concerns have been addressed immediately with our service teams. I would like to personally assure you and all our future guests that we take pride in the professionalism of our team and anomalies like the one listed by you are effectively addressed immediately. I thank you for bringing the same to our attention.

The resort offers a lovely and refreshing holiday experience and we look forward to welcoming you again to experience a wonderful stay with us;

Warm island regards,

Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aarhus, Denmark
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

Me and my wife was here to relax. And this was for sure the best place that we been to when it comes to service,location,staff, and so on. I have nothing that I wish they did in a other way. We will for sure come back here if we come back to Mauritus.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank KorbenDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, Manager at LUX* Belle Mare, responded to this review, 23 July 2012
Greetings from Lux* Belle Mare! Thank you for your short and wonderful review for us about your stay on this forum. We are glad you had a wonderful holiday. Indeed; we genuinely believe that Lux* Belle Mare offers a truly relaxing and refreshing complete holiday experience for all our guests. We look forward to welcoming you back for a yet another wonderful stay;

Warm island regards,

Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LUX* Belle Mare

Property: LUX* Belle Mare
Address: Coastal Road, Belle Mare, Mauritius 742CU001
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Belle Mare
#1 Luxury Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
#1 Spa Hotel in Belle Mare
#1 Business Hotel in Belle Mare
#1 Family Hotel in Belle Mare
Price range (per night): ₹ 13,721 - ₹ 57,069
Hotel Class:5 star — LUX* Belle Mare 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX* Belle Mare Mauritius

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