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“Strategic Location!” 4 of 5 bubbles
Review of DJ Citi Point Hotel

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DJ Citi Point Hotel
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Strategic Location!”
4 of 5 bubbles Reviewed 7 April 2012

My husband and I tried our luck here for a transit before we catch our bus to KL. We took the deluxe room since only it was available at that time, but we have to pay full although we only transit for 8 hours. The staff was helpful and kind.
The room was clean and comfortable, it even got hot shower!
It is strategically located in between of Pasar Payang and the Bus Station, walking distance to both places.
I sure will come here again! :)

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank IraAdrene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, 20 July 2013
Greetings from DJ Citi Point Hotel!

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

I apologise we were not able to give you a better rate. This is because we provide all the same facilities for guests staying overnight or in transit - ie showers, fresh towels, clean bedsheets, hot & cold running water 24 hours a day, free Wi-Fi and housekeeping facilities. Thank you for choosing our hotel once again.

Our guests are our pride and we strive to be the best budget hotel in Kuala Terengganu. We hope you will give us an opportunity to serve you again in the near future.

Thank you,

Jaanvi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
4 of 5 bubbles Reviewed 10 November 2011

The staff are helpful whenever u asked for help. Quite impress with Wifi service un the hotel. The only thing is it is tiring climb up the stairs when no elevator in the building. Not suitable for elderly people and family with small kids.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Selayang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, 20 July 2013
Greetings from DJ Citi Point Hotel!

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

Please note, we do provide complimentary porter service for pregnant guests/senior citizens/guests with bulky luggage - upon request. Guests are encouraged to enquire about this at the reception during check-in.

Our guests are our pride and we strive to be the best budget hotel in Kuala Terengganu. We hope you will give us an opportunity to serve you again in the near future.

Thank you,

Jaanvi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 5 November 2011

This is my first time staying in this hotel.Poor me and my family. We have to change room 2 times because of the aircond not functioning.The aircond in the first room was leaking. Water keep coming out from the unit after few minutes the aircond was turned on.

The receptionist gave us the room on the third floor. The aircond in the second room was not functioning at all.At 16 celcius, the room still not cool.

We decided to check out, but the manager refuse to refund our money.instead gave us another room which at last the aircond is functioning.

My advise: Not suitable for old people because lift is not available.

Room Tip: Check the aircond unit first before you decide to stay at the room
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank mohdiznan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, 20 July 2013
Greetings from DJ Citi Point Hotel!

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

We regret that your stay with us was not the most comfortable. We are currently upgrading uor hotel & are grateful to guests for their honest feedback.

Please note, for future stays at our hotel, we do provide complimentary porter service for pregnant guests/senior citizens/guests with bulky luggage - upon request. Guests are encouraged to enquire about this at the reception during check-in.

Our guests are our pride and we strive to be the best budget hotel in Kuala Terengganu. We hope you will give us an opportunity to serve you again in the near future.

Thank you,

Jaanvi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kuala Terengganu hotels

Oxford, United Kingdom
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 27 September 2011

We stayed there for one night to catch the next day's early plane. The location is good, quite near the bus station and Chinatown.The staff is nice and help us a lot. Room facilities are also not bad. However, unfortunately, it is quite noisy both outside/inside the hotel. The unknown maybe muslim rhythm played outside for all night and guests there played too high while the room is not good for sound insulation.

The worst was: we were waken up late night by continuous and violent door knocking sound. We felt nervous and even worried about the safety in the hotel. We kept waiting for another 5mins and then heard laugh break out suddenly. After that the knocking sound ceased and we can hear the guys walked away. Maybe these careless guys mistook their room.

Our sleep was destroyed and felt exhausted during next day's early plane.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David_Hong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, 20 July 2013
Greetings from DJ Citi Point Hotel!

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

I apologise for your sleep being disturbed during your stay at our hotel. We are currently upgrading our hotel and will take into consideration your comments.

Our guests are our pride and we strive to be the best budget hotel in Kuala Terengganu. We hope you will give us an opportunity to serve you again in the near future.

Thank you,

Jaanvi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 September 2011

Very friendly and helpful staff; quick-check in and out; free wifi with excellent transfer rate; free hot and cold water on each floor; clean and tidy room; ideal location - close to the bus & ferry terminal; perfect for stop-over; tv-program; the money worth; our top-pick for kuala terengganu in comparions with others.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoBaInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, 20 July 2013
Greetings from DJ Citi Point Hotel!

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

Our guests are our pride and we strive to be the best budget hotel in Kuala Terengganu. We hope you will give us an opportunity to serve you again in the near future.

Thank you,

Jaanvi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DJ Citi Point Hotel

Property: DJ Citi Point Hotel
Address: No. 16 Pusat Niaga Paya Keladi | Jalan Kampung Daik, Kuala Terengganu 20000, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #5 of 39 B&Bs / Inns in Kuala Terengganu
Price range (per night): ₹ 982 - ₹ 1,309
Hotel Class:2 star — DJ Citi Point Hotel 2*
Number of rooms: 24
Official Description (provided by the hotel):
Strategically located in the heart of 'Golden Triangle' of Kuala Terengganu, this brand new property keeps you close to all the major attractions and fun the city has to offer. All the fully equipped rooms come with comfortable queen size bed, air conditioning, attached bathroom, free wifi,hot and cold drinking water and satellite television with Astro channels. While staying here, guests are just few steps away from Shahbandar Jetty (Jetty to Pulau Redang), the famous Payang Market,Bazaar Warisan, China Town, Taman Shahbandar and many more. We emphasize on our cleanliness and reasonably priced rooms with excellent customer service suitable for transit,business and leisure. Guests are sure to have a great time at DJ Citi Point Hotel. ... more   less 
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