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“Not worth the money” 2 of 5 bubbles
Review of Empress Hotel Sepang

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Empress Hotel Sepang
Ranked #12 of 14 Hotels in Sepang
Canada
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Not worth the money”
2 of 5 bubbles Reviewed 21 March 2012

This is a two star airport hotel. Everything in the room is down to basic such as one bath towel per personal without hand and face towels. Also, the quality of the towel is in poor condition. No temperature adjustment in the room.

Since we have an early flight and we ordered the take out breakfast as it is included in the room charges. However, the breakfast is fried rice with one hot dog, one apple only.

The taxi fares from LCCT to this location is $42 RM and the fares to KL is only $90. I wouldn't go back to this hotel if I don't have an early flight - 6:30 am.

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LifeAt60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 6 March 2012

For starters, the rooms are freezing with no option to adjust the air conditioning.

The website promises a large selection of tv channels, but most of them don't work, or are different channels to what they promised.

There is no fridge in the room despite paying 65AUD a night.

The hotel is in the middle of nowhere with nothing nearby.

The bed is pretty comfortable. The rooms are mostly quite clean, the people are pretty friendly but don't answer any of the phones, so have had to go up and down the elevator multiple times to ask questions of the staff.

WiFi works in the room we are in, but they told us it wouldn't so that's a bit of a win. However don't count on it.

It's close enough to the airport, but taxis from here cost 600MR, roughly 20aud which is pretty expensive.

All in all its okay, but I always feel disappointed if i book somewhere being told I'm getting something that is not the case.

I'm staying over night on my way home from Thailand, and I guess I'm just a little dumbstruck at the difference in quality and price.

So basically, if youre just going to come here and pass out, need to be close to the airport and don't mind freezing a little bit, you won't have any problems here.

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank TobyRatcliffe2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sepang hotels

Auckland Region, New Zealand
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 11 February 2012

This hotel represents value for money if you need to be near the airport. The rate is a bit high for this location but the service was surprisingly excellent. The room and breakfast were very good and we enjoyed having the pool to ourselves. I would stay here again if I needed to go to the airport early in the morning.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

Not that far from airport, the place was comfortable inside, but the area outside was odd. I can't make up my mind where to eat coz there was no decent place to eat. I found my way to a train station going to the city, but pickup taxi by hotel going back. Internet free and room was so comfortable. Staff was helpful.

  • Stayed October 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JuanitoC4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siem Reap, Cambodia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 9 February 2012

We stayed at the Empess Sepang for 2 nights. The room was large and comfortable, but no individual control of the central heating. As for the restaurant the food was very average.
High price for very average hotel

  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank John575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empress Hotel Sepang

Property: Empress Hotel Sepang
Address: 88 Jalan ST 1C/7 Medan, Sepang 43900, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #12 of 14 Hotels in Sepang
Price range (per night): ₹ 1,895 - ₹ 3,333
Hotel Class:3 star — Empress Hotel Sepang 3*
Number of rooms: 324
Reservation Options:
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Also Known As:
Sepang Empress Hotel

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