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“Always trusty Hotel” 5 of 5 bubbles
Review of Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Ranked #5 of 45 Hotels in Petaling Jaya
Certificate of Excellence
perth
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Always trusty Hotel”
5 of 5 bubbles Reviewed 26 February 2012

I stayed for a few nights at the Eastin hotel which is very near to our Malaysian office. Free wifi and a network cable is available to plug into the laptop. The internet has improved since the last time i was at the hotel which is great to see. Breakfast is a buffet and okay. The hotel offer a free shuttle to nearby shopping centres and the city centre. A shuttle is also offered to the various offices in PJ. The hotel is located back from the main roads so the rooms are quiet.

The rooms have been recently renovated, very very spacious! Bathroom comes with a bath and shower. Nice large windows. The rooms have plenty of cupboard and draw space, to cater for the business traveler.

The Eastin is close to 1Utama. The Curve and Tropicana malls.

Try the sunday buffet at the Japanese hotel, very yum!

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leanne_pearc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TengkuAnna, Marketing Communications Manager at Eastin Hotel Kuala Lumpur, responded to this review, 30 March 2012
Dear Leanne,

Greetings from Eastin Hotel Petaling Jaya!

We would like to thank you for the great review. It's reviews like yours that will encourage us all to give our best in providing the finest to our guests.

We look forward to welcoming you back to Eastin Hotel Petaling Jaya!

Warmest regards,
Tengku Anna Fira
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 21 February 2012

My family, partially Singaporean, was intending to organize a wedding reception at the hotel and have made inquiries as well as an appointment. Each call starts off with 'who are you?' by the sales team, Kelvin Lee, including on the day which we have set our appointment to view the venue. After the meeting and a promise to get back to us on the wedding plan and prices, not only were we greeted by another 'who are you' by the same person who never got back to us either. I am now in doubt of arranging the wedding at this property with the trouble of organizing a simple but meaningful wedding, what more if it is a business meeting. We are extremely disappointed by this experience and hope that this does not happen to anyone else. Pity as the ballroom was quite nice compared to some other properties and the prices were rather affordable.

Stayed January 2012, travelled on business
Helpful?
2 Thank TanHor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 18 February 2012

The Eastin Hotel in Petaling Jaya, Penang, is a suburb of Kuala Lumpur. Our room is on the 18th floor, with views out to a tropical park sandwiched between other tall modern buildings! Rooms are spacious and well equipped, and we were given early check-in at no extra charge. Breakfast is a good buffet selection including western and more interesting local food - trying a squid ball before 9am hasn't so far appealed but we'll see by the end of the week!

There are several restaurants in the hotel including Japanese, Chinese, and more general cuisine. Service has been ok although rather slow in one of them, so allow time especially if you're a big group.

There was a large rugby event going on when we stayed, so literally hundreds of excitable mostly expatriate boys running around the restaurants and the pool areas - don't know how common this is!

The administration at the hotel has been ok, although two of my colleagues arrived in the early hours of the morning and no room was available for them as their arrival dates had been misunderstood. Do make sure you're explicit in your booking about requiring a room for an early morning arrival!

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sidetracked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 February 2012

I walked in to ask if there was any available room and I think the staff made a mistake and told me there was one Superior room left, and I took it cuz the price was alright. So I've taken my card out to proceed with the payments and then he found out that the only room left was a Junior Suite room and I got an upgrade at no cost! :D Room service food was better than I expected, and quite reasonably priced in my opinion. Love the design in the room. Bed was really comfortable. Every staff I talked to during my stay was really helpful & polite. I'm definitely staying there again if I'm going to KL.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank crimmynull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 February 2012

The Eastin has ben refurb, its nice and functual, the Ironing Board has a good cover and the Iron is good, Breakfeast is great for most Tasts.
It was furnished by a Women and is very comfortable.
I say this as there are a lot of Hotels just looking at the $ cost of Items and use low cost and disfunctional fit outs
OK I am a bit bias as I stayed there for a number of years, its better now!!

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happyhank1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastin Hotel Kuala Lumpur

Property: Eastin Hotel Kuala Lumpur
Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Petaling Jaya
#3 Business Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
Price range (per night): ₹ 3,610 - ₹ 5,148
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya

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