Not much of SPG Platinum recognition. No room upgrade.
The room is decent and clean. Great Club Lounge atmosphere and service. Average food options served at the Club Lounge. The staffs at the Club Lounge very attentive and always try to help the guests however I can see there are shortages of staff. The phone at Club Lounge non-stop ringing during cocktail hours as all of their staffs is occupied serving the guests during that period.
The Gym is very well equipped however the staff that looking after the gym is lack of the knowledge. There is no bottled water provided, therefore you need to pause running every 15 to 20 minutes and walk to the water dispenser to get the water. It is very irritating if you are running for an hour or two non-stop and have to pause multiple times just to consume water. The staff should not allow guests without proper attire to enter the Gym. I saw few guests without shoes or with slippers on the treadmill and bicycle.
The Sala bar at the pool which is located on the top floor of the hotel is a great place to unwind and having a cigarette since the whole hotel does not cater for smoking rooms. Mr. Reuben the manager at Sala bar and the team, very courteous and always try to accommodate your requests. I hope the management can consider allocating 1 or 2 floors for smokers.
The hotel is value for money if you do not mind the location as it is a bit further away from the City Centre.
- Official Description (provided by the hotel):
- Located in the satellite city of Petaling Jaya (fondly referred to as ‘PJ’ to local residents) and just 10 kilometers west of Malaysia’s capital city of Kuala Lumpur, Sheraton Petaling Jaya Hotel is accessible from Federal Highway, the main arterial road linking PJ and Kuala Lumpur. ... more less
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