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“Great PJ base and choose an Executive Junior Suite for a good stay”

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Crystal Crown Hotel Petaling Jaya
Ranked #33 of 45 Hotels in Petaling Jaya
Perth, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great PJ base and choose an Executive Junior Suite for a good stay”
4 of 5 bubbles Reviewed 31 July 2012

Room choice is very important. Stay here if you need a good base for business or are visiting people in PJ. A very acceptabe hotel with right room choice and for easy travel in PJ. Will stay here again for PJ visit purposes.

Room Tip: Room choice is very important-choose Executive Junior Suite
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AA123Perth_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

Traveller rating
    4
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    44
    11
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 26 July 2012

Stayed for 7 nights for a work visit in July. Selected by client due to function room bookings in the hotel. Staff were in the main friendly with special mention to Betty at the front desk who was exceptional. Room was basic but fairly grimy. Large fresh stain next to the bed when I arrived which wasn't touched from when I arrived til when I left. Leaky sink in the bathroom which was fixed during the stay. No iron/ironing board which was a little problematic when needing to press business suits. One was provided on request but only for very short periods of time. Lifts were slow, small and invariable incredibly crowded. Wifi was provided in the rooms but was erratic and dropped out. Lovely deserted swimming pool. Bed was comfortable but room seemed to be next to a room being used by staff on their breaks etc so was particularly noisy through the night. Breakfast and lunch in the Brass Cafe was varied and in the main tasty. Location is quite out of the way and there is no nearby options for convenience stores or eating establishments - not walkable. Suncorp Mall (only a short walk but taxi was recommended by hotel due to heat and difficulty crossing large roads) did provide some options for necessities and eating.

Room Tip: Wouldn't recommend unless a specific need to stay in this area or when using the function room.
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  • Stayed July 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annemarienz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patiala, India
Level Contributor
119 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 bubbles Reviewed 23 July 2012

We stayed for one night in this hotel. The location was Petaling Jaya which was far from Bukit Bintang which is the main tourist area. The hotel was old and run down. Condition of rooms and bathrooms was no better. Staff was unfriendly and uncooperative. Buffet Breakfast was very ordinary. Overall except its hugely popular Health Club the hotel had nothing to boast off. So I feel I will skip this hotel next time and stay somewhere in Bukit Bintang.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Akashbansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuching, Malaysia
Level Contributor
346 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 bubbles Reviewed 17 July 2012 via mobile

This hotel is situated in in an unlikely location within the residential area of Petaling Jaya. Suitable for business functions, meetings and courses. Ample parking spaces available to patrons for a fee. Not very convenient for families on holidays and shopping.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 15 June 2012

Crystal Crown hotel is one of the popular lower price business hotel in PJ (Petaling Jaya area in Kuala Lumpur) Compared to Hilton, Armada nearby which are more pricey or really budget hotels in the likes of Sun Inn.

Decent clean hotel used to stay there quite often before I got my company apartment 9 years ago.

Revisit the hotel this month - rooms are nicely refurbish. Remove smelly carpet in the past and replace with laminate flooring.

Other than that some changes to the furnishing such as table lamps to make it more modern.

Facilities not too sure about it as most of the time I just sleep and go.

Breakfast at hotel is modest with a good spread of eggs, meats and local delights however nothing to shout about.

You can choose to have breakfast included in the room or not. But preferably included as if you are on business there is particularly nothing to eat outside of hotel unlike other parts of KL. Same style of breakfast as 9 years ago.. taste the same too hahaha...

Location wise - Not suitable for those on holidays as hotel is located in a residential location and nearest place to shop is about 15 to 30 minutes away by foot. Strictly for business travelers where you will need a place to crash for the night.

Room Tip: Lift Lobby in the morning can be quite busy and crowded. Better to pick the lower floors if you need...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Crown Hotel Petaling Jaya

Property: Crystal Crown Hotel Petaling Jaya
Address: 12, Lorong Utara A | Off Jalan Utara, Petaling Jaya 46200, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 45 Hotels in Petaling Jaya
Price range (per night): ₹ 3,018 - ₹ 6,293
Hotel Class:3.5 star — Crystal Crown Hotel Petaling Jaya 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club ... more   less 
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