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28 - 33 of 47 reviews
Reviewed 24 June 2017

new hotel. so far so good with the price. next to a shopping mall. about 6-8 minutes walk to a food centre. Have to take a cab to other shopping centres about 10 minutes ride. Worth a stay for the price you are buying. It was newly opened when we stayed sometimes in November 2017.

Date of stay: November 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank lllding
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGH_Kuching, Manager at Pine Garden Hotel, responded to this reviewResponded 7 August 2017

Hi lllding,

Thanks for your “recommendable” review of Pine Garden Hotel Kuching!

Welcome back! Glad to know that overall your enjoyed your stay with us.

Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement.

Cheers,

Ivan Chai
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017

Stayed for 1 night by myself in a single room, and subsequently for another 3 nights with my family (wife and 2 teenage girls) in 2 separate rooms when they arrived.

Hotel staff (including the manager on duty) are very friendly, and very helpful whenever we have any request (eg to move my luggage when I changed room to stay with my family).

The rooms are reasonably clean (being a relatively new hotel). Although our 2 rooms are facing the main road, there wasn't any issue with noise, perhaps we were at the higher floors.

The hotel location is excellent, just adjacent to a medium sized shopping centre, and pretty close to the city centre.

Room tip: If you are sensitive to noise during sleeping time, request for rooms at higher floor or rooms not facing the main road.
Date of stay: May 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank minsenyong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGH_Kuching, Manager at Pine Garden Hotel, responded to this reviewResponded 7 August 2017

Hi minsenyong,

Thanks for your “Affordable Rate, Comfortable Place, Friendly Service, Strategic Location" review of Pine Garden Hotel Kuching!

Your excellent reviews are very heartening and inspiring us to keep on making improvement and offer the best to all our valuable guests. Your kind compliments on our location and helpful associate are very much appreciated.

Should you travel back to Kuching, we hope we can welcome you back to Pine Garden Hotel. Please feel free let me know @ Ivan.pinegardenhotel@gmail.com should you require any assistance on your accommodation arrangement.

Cheers,

Ivan Chai
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

Stayed for 2 nights. Good Service and room is very clean. There's shopping mall just beside the hotel. Food court, cafes, 7-11 are all just nearby. Distance to other shopping malls is not far too. Only spent RM5-6 for uber to everywhere each ride 😂

Date of stay: June 2017
Trip type: Travelled as a couple
1  Thank scwy0101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGH_Kuching, Manager at Pine Garden Hotel, responded to this reviewResponded 7 August 2017

Hi scwy0101,

Thanks for your "Good Service" review of Pine Garden Hotel Kuching!

Your excellent reviews are very heartening and inspiring us to keep on making improvement and offer the best to all our valuable guests. Your kind compliments on our wifi, location and helpful associate are very much appreciated.

Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement.

Cheers,

Ivan Chai
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017

Newly established hotel located next to City One shopping mall, 5 minutes walking distance which is really convenient and strategic. Hotel environment pretty new, clean and tidy. Friendly staffs with efficient services provided.

Date of stay: May 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Tham P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGH_Kuching, Manager at Pine Garden Hotel, responded to this reviewResponded 7 August 2017

Hi Tham P,

Thanks for your "Strategic Location, Cozy, Convenient, Clean & Friendly Staff" review of Pine Garden Hotel Kuching!

Such a brief review & thoughtful! We are very pleased to read how much you enjoyed our strategic location, cozy room & friendly associate.

Should you travel back to Kuching, we hope we can welcome you back to Pine Garden Hotel.

Cheers,

Ivan Chai
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2017

Only few things not really satisfactory. (1) Not sound proof between rooms (2) Floor was a bit not clean and no room slippers provide (3) the reception did not know information about nearby distances and attractions. Good location for business stay only.

Room tip: Did not pay any tips.
Date of stay: May 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank SiewFungC1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGH_Kuching, Manager at Pine Garden Hotel, responded to this reviewResponded 29 May 2017

Hi Siew Fung C

Thanks for your "Overall satisfactory stay" review of Pine Garden Hotel Kuching!

Noted on your comments about the corridor cleanliness and our front desk associate unable furnish you with sufficient travel information. I will share this with the team so that we can do better and improve. Sincerely apologies for the inconvenience caused.

Should you travel back to Kuching, we hope we can welcome you back to Pine Garden Hotel.

Yours Sincerely,

Ivan Chai
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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