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Reviewed 12 November 2017 via mobile

We spent 3 nights among Le Meridien with my girlfriend on a short getaway from home.
The location of the hotel is very convenient from airport and Jesselton pier where most boats leave to surrounding islands.
We had a Urban room but the exposition of the room gave us plenty of view on the sea which was a good surprise.
The rooms are big enough and comfortable. Seems like rooms are pretty recent. Amenities are sufficient and good quality (shampoo, soap...)
Only missing in the room would have been an umbrella and plugs for USB to charge phones/tablets.
Service was up to SPG standard expect for the pool bar.
We had ordered some cocktails but were not given snacks nor napkins.
Overall our stay was very positive and relaxing.
We would not hesitate to come back at Le Méridien Kota Kinabalu.

Stayed: November 2017, travelled as a couple
Thank Benoît G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suresh R, Manager at Le Meridien Kota Kinabalu, responded to this reviewResponded 13 November 2017

Dear Benoit G,

Thank you for taking the time to share with us your feedback from your recent stay with us at the Le Meridien Kota Kinabalu. I am very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay.

I am glad to hear you enjoyed our facilities and the location which made easier to move around. We do have umbrella available at the concierge and USB connection also located at the writing desk for our guest.

Once again thank you and look forward to welcome you back to Le Meridien Kota Kinabalu in the near future.

Sincerely,
Suresh Ramasamy
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Always ❤️ SPG hotels
It was only 1 night stay but it was perfect. Arrived a bit early for check in so had to wait 1.5 hours - plus point was upgraded to sea view room. The room was huge - loads of space for at least 1-2 more extra beds. View was spectaculars. Special thanks to Diana at front desk - always smiling and polite. Nice touch that she remembered my name.

Take a walk via the back of hotel- there’s a mall where you can get cheap massages. Center point Sabah .. very local but you get everything you want.

Stayed: November 2017, travelled as a couple
Thank tan_wendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suresh R, Manager at Le Meridien Kota Kinabalu, responded to this reviewResponded 13 November 2017

Dear tan_wendy,

Thank you for taking the time to share with us your feedback from your recent stay with us at the Le Meridien Kota Kinabalu. I am very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay.

As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Glad to hear Ms. Diana extended great service during your stay and we will share with her your comments.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Suresh Ramasamy
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

In my opinion, Le Meridien KK has the best location in the city, close to everything that a traveller needs. After the upgrading recently, the rooms and common areas have a fresh, lighter look wth modern, clean accents. Room was clean, spacious and well-stocked to expected standards.

The buffets at Latest Recipe did not disappoint! Many options to choose from, and my firm favourite was the Indian corner - strong, authentic flavours that enticed me over the whole week. To wind down at the end of the day, the Azure bar by the poolside had Happy Hour drinks that we enjoyed as we waited for sundown.

Service was warm and friendly - you will always see smiling faces here.

Overall - thumbs up!

Stayed: June 2017, travelled on business
Review collected in partnership with this hotel
1  Thank audraeadella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suresh R, Manager at Le Meridien Kota Kinabalu, responded to this reviewResponded 13 November 2017

Dear audraeadella,

Thank you for taking the time to share with us your feedback from your recent stay with us at the Le Meridien Kota Kinabalu. I am very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay.

As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Glad to hear you had good time at the pool and enjoyed the Venue offerings.

Once again look forward to welcome you back to Le Meridien Kota Kinabalu in the future.

Sincerely,
Suresh Ramasamy
Executive Assistant Manager

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Reviewed 9 November 2017

Not one to have meals at the hotel, decided to give this a go as we were running late. No regrets at all. So many choices and different cuisines to choose from. Freshly made crepes at one of the counters were to die for. Had to go for seconds. Staff were super friendly too!

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank buddytravels58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKotaKinaba, Manager at Le Meridien Kota Kinabalu, responded to this reviewResponded 10 November 2017

Dear buddytravels58,

Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating!

Very happy you tried and enjoyed our delicious breakfast spread. We hope you are able to enjoy your breakfast (and other meals with us!) at leisure next time.

Looking forward to welcome you and your loved ones again soon!

Regards,
Jacqueline Rowena,
Guest Experience

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Reviewed 8 November 2017 via mobile

Even before the arrival the hotel staff contacted us and gave us great tips for activities in the area. We arrived at the hotel late at night and we received a very warm and friendly welcome. The room was large and clean, the location of the hotel is very central just opposite of the night market. It is not a resort, it’s rather a business hotel. The staff is quick and helpful, extending our stay was very smooth as well as checkout. The breakfast is extremely large and the quality is good, I recommend he Italian style cappuccino. I enjoyed the time at the hotel very much and can highly recommend this place.

Stayed: November 2017
1  Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeMeridienKotaKinaba, Manager at Le Meridien Kota Kinabalu, responded to this reviewResponded 10 November 2017

Dear Thomas B,

Thank you for choosing Le Meridien Kota Kinabalu and for taking the time to review us! Thank you for the full 5/5 star rating!

We are very happy that you enjoyed your recent stay with us, and loved the warm welcome, the excellent location as well as the delicious breakfast spread. Happy to know that you particularly liked our Illy cappuccino.

Thank you for the recommendation, and looking forward to welcome you and your loved ones again soon!

Regards,
Jacqueline Rowena,
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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