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“fantastic getaway for family trips”

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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Ranked #8 of 92 Hotels in Kota Kinabalu
Reviewed 8 November 2017

Good facilities. Beautiful sea view and mouth watering foods....The Sutera Harbour Resort has fresh clean modern rooms with great facilities. The staff are warm, friendly, accommodating and very service orientated. A fantastic place to have a carefree and relaxing holiday.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Ku E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this reviewResponded 10 November 2017

Dear Ku E,

Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We are delighted to learn that you enjoyed our facilities here at the property. We are grateful for the beautiful scenery surrounding Sutera Harbour Resort and we hope you were mesmerized. We hope the our rooms gave you the best possible relaxation time during your stay here. Our friendly and warm staff will always take care of all your needs, we will always be at your service.

We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests.

Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcoming you back on your next trip to Kota Kinabalu!

Ps: Stay updated on the resort's latest happenings and promotions, follow Sutera Harbour Resort's Facebook Page or @suteraofficial on Instagram and Twitter.

Best regards,
The Management

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34 - 38 of 2,876 reviews

Reviewed 8 November 2017

We stayed for a week via a Luxury Escape. Can't compare with other resorts as our first time in Kota Kinabalu. Location and view are fantastic. We had a bit of wallet shock with the surcharge so always read the fine print carefully. We opted for the club room which was probably the best move. Staying in the normal rooms would not have appealed as this is a very large resort and just too busy and impersonal. Club rooms were lovely. Staff in the club lounge were exceptional and really looked after us. Friday night bbq was sensational. A must do

Room Tip: Club rooms a must
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank casspb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this reviewResponded 10 November 2017

Dear casspb,

Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We are delighted to learn that your first time in Kota Kinabalu was with us. It is also great to hear that you loved our club rooms. It was a pleasure for our friendly and warm staff to accommodate all your needs. We hope that the Friday Night BBQ at our property satisfied all your cravings!

We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests.

Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcoming you back on your next trip to Kota Kinabalu!

Ps: Stay updated on the resort's latest happenings and promotions, follow Sutera Harbour Resort's Facebook Page or @suteraofficial on Instagram and Twitter.

Best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

I had a pleasant experience during my stay in KK. We were well received by a friendly receptionist Carol. The room facing the golf course was spacious. The bed and pillows were very comfy that really put me to deep sleep. From the room we could see sunrise. Like a slow walk along the harbour. The water was extremely clear, we could see fishes and sea urchins. It is very convenient when we make our way to island hoping. Overall nice experience and I would recommend friends.

Stayed: November 2017, travelled with family
Thank Echo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this reviewResponded 8 November 2017

Dear Echo L,

Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We are delighted to learn that everything from the beginning of your stay to the end of it was great. We are honored that our comfortable pillows made you achieve the greatest sleeping experience ever! We are proud and grateful to be bestowed with great nature around us and we hope that it has taken your breath-away.

We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests.

Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcoming you back on your next trip to Kota Kinabalu!

Ps: Stay updated on the resort's latest happenings and promotions, follow Sutera Harbour Resort's Facebook Page or @suteraofficial on Instagram and Twitter.

Best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

Perfect hotel. nice staff. good services. Room are comfortable and clean. Beautiful sea view in pool and room. Breakfast is good it's many choices. But dinner buffer just so so. Anyway, surely highly recommended and will stay again.

  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank ling c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this reviewResponded 8 November 2017

Dear ling c,

Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We are glad that everything went well during your stay. We hope the beautiful sea-view you experienced has been nothing short of perfection. We are truly grateful for the beautiful sight of awe-inspiring nature right here at our property.

We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests.

Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcoming you back on your next trip to Kota Kinabalu!

Ps: Stay updated on the resort's latest happenings and promotions, follow Sutera Harbour Resort's Facebook Page or @suteraofficial on Instagram and Twitter.

Best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

The Sutera Harbour Resort has fresh clean modern rooms with great facilities. The staff are warm, friendly, accommodating and very service orientated.
A fantastic place to have a carefree and relaxing holiday.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank davidnewc0mb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this reviewResponded 8 November 2017

Dear davidnewc0mb,

Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We are delighted to learn that you loved our rooms and facilities. It was a pleasure for our friendly staff to accommodate your stay. We hope you had the best possible relaxation time during your stay.

We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests.

Your review is very much appreciated and we are glad you had an enjoyable experience during your stay with us. Looking forward to welcoming you back on your next trip to Kota Kinabalu!

Ps: Stay updated on the resort's latest happenings and promotions, follow Sutera Harbour Resort's Facebook Page or @suteraofficial on Instagram and Twitter.

Best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
Price Range: ₹ 7,883 - ₹ 18,905 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Official Description (provided by the hotel):
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah

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